Presented by Wendy Freitag Washington Emergency Management Division May 25, 2010

1. Presented by Wendy Freitag Washington Emergency Management Division May 25, 2010 Resiliency in Times of Disaster Conference BE READY. BE CONNECTED. BE RESILIENT. May 25, 2010 Business Resilience Tools & Training

2. Business Resilience……Defined Pacific Northwest National Laboratory uses the following definition: “Resiliency is a community’s or region’s ability to effectively prepare for, respond to and successfully recover from a disaster by possessing the ability to quickly return residents to work, reopen schools and businesses and restore the essential services needed for a full and swift economic and social recovery.” (adapted from Dr. C.S. Hollings)

3. All Hazard Preparedness Resources Business Preparedness Economists calculate that every dollar spent on preparing for a disaster saves seven dollars in response. Almost 40% of small businesses that close due to a disaster event never re-open. • Steps to Comprehensive Preparedness and Planning. • Access to information and resources on hazards and threats in Washington. • One stop shop training and exercise resources. • Planning checklists and best practice examples.

4. Preparedness Resources EMD Business Preparedness • Steps to Comprehensive Business Preparedness and Planning http://www.emd.wa.gov/preparedness/business/prep_business_12StepstoBCPlanning.shtml • Safety Meeting Preparedness Topics http://www.emd.wa.gov/preparedness/business/prep_BusinessSafety.shtml Personal and Home Preparedness • Prepare in a Year http://www.emd.wa.gov/preparedness/prep_prepare_year.shtml • Personal Preparedness Video Clips http://www.emd.wa.gov/preparedness/prep_personal_prep_video_index.shtml • Getting Ready – Home Preparedness http://www.emd.wa.gov/preparedness/prep_home.shtml • Pet Preparedness http://www.emd.wa.gov/preparedness/prep_pets.shtml Neighborhood Preparedness • Map Your Neighborhood http://www.emd.wa.gov/myn/index.shtml

5. Preparedness: Recognizing Your Organization’s Specific Hazards & Risk • Since 1956, Washington State has • received 31 Presidential Declarations • for flooding events 90% of all natural disasters in the US involve flooding.

6. City/County/Hazard Mitigation Plans • Source: WA State Hazard Profile, Floods. http://www.emd.wa.gov/plans/documents/FloodNov2007Tab5.5.pdf

7. Preparedness: Invest in Insurance Without insurance the primary form of business disaster relief is a low interest Small Business Administration Loan. • Recommend business interruption insurance. • Home and business owners need both structure and contents coverage

8. Preparedness: Business Continuity Planning • Training for Business Coaches on Steps to Resiliency • Options for Business Continuity Planning Tools http://www.emd.wa.gov/preparedness/business/prep_business_plan.shtml • What the time investment brings your organization? • Offer FREE technical assistance on limited basis • Validate and Train on plan Develop A Business Continuity Plan

9. RESPONSE: State Emergency Operations Center Business Liaison Program • Association of Washington Business provide 3 liaisons. Expansion Program underway. • Business liaisons fully trained to operate in EOC • All procedures, org charts, and plans updated to integrate business reps • Full participation in exercises

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11. Recovery Resources • 2010 Business Recovery Guide: Floods - http://www.emd.wa.gov/preparedness/business/documents/Business_Recovery_Guide_Floods.pdf • IBHS Steps to Recovery Brochure http://www.emd.wa.gov/preparedness/business/documents/ibhs_GettingBackToBusiness.pdf • Lessons Learned from Nashville – http://www.nashvillechamber.com/FloodRecoveryAssistance.aspx

12. For More Information Contact Wendy Freitag w.freitag@emd.wa.govor business@emd.wa.gov 253-512-7308