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Objectives. A system to deal with standards issues across the whole Scottish public sector A way of strongly recommending standards across the Scottish public sector A framework for other types of related standards (procedural and project guidance)
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Objectives • A system to deal with standards issues across the whole Scottish public sector • A way of strongly recommending standards across the Scottish public sector • A framework for other types of related standards (procedural and project guidance) • A way of sharing best practice and avoiding repetition in technical developments • Increase the involvement of public-sector organisations in the standards processes • We want to encourage private-sector companies who supply ICT products and services to the Scottish public sector to make sure that their products meet OSIAF standards. • Set up a network of OSIAF co-ordinators and technical contacts with training, support and access to information • Provide support from a technical assurance co-ordinator and an overall assurance framework • Provide instant access to standards and the latest technical information on the Openscotland website (www.openscotland.gov.uk) • Provide information on accreditation and training schemes
Coverage of the OSIAF • This framework is relevant to the Scottish Executive and its agencies, non-departmental public bodies (NDPBs), the National Health Service in Scotland (NHSiS), local government, and the wider public and voluntary sectors as voluntary partners. • The interoperability standards in the OSIAF are mandated on the Scottish Executive, its agencies and NDPBs for all new systems and for all outward-facing legacy systems that are needed to meet e-service delivery targets. • It is also relevant to private intermediaries and suppliers of ICT products and services for the public sector in Scotland. • Where we provide funding (for example, from the Scottish Executive Information Systems Steering Group or the Modernising Government Fund (MGF)), the standards are mandated for that project.
Coverage of the OSIAF • Scottish Executive and its agencies • Non-departmental public bodies (NDPBs) • National Health Service in Scotland (NHSiS) • Local government • Wider public and voluntary sectors as voluntary partners • Mandated on • the Scottish Executive, its agencies and NDPBs for all new systems and for all outward-facing legacy systems that are needed to meet e-service delivery targets. • project funding eg, from the Scottish Executive Information Systems Steering Group or the Modernising Government Fund (MGF) • It is also relevant to private intermediaries and suppliers of ICT products and services for the public sector in Scotland.
OSIAF – suppliers and the public sector supporting each other give service to… buy from… Suppliers Public Sector Public & Business require efficient government… require better services from… sell to…
OSIAF compliance requirements Suppliers to public-sector e-services delivery projects must: • be committed to the OSIAF; • be able to provide confirmation that the product meets the OSIAF standards; • respond to requests for products and services (for example, invitations to tender) with information that shows that the solution being offered will meet all relevant standards in the OSIAF; • provide industry expertise in developing the overall framework, in developing standards and by supporting pilot programmes; and • commit to formal approval of products and services within defined timescales. Procurement and legal professionals must: • make sure that specifications of requirements, as set out in the invitation to tender and contract terms and conditions, include meeting the OSIAF; and • make sure the assessment process of procurement and tender proposals includes proper assessment of the OSIAF.
Where are the opportunities? Citizens & Businesses Channels Users • = Ring of trusted authentication: • Scottish Citizen Account? • UK GG? • Trusted Intermediary? Multiple Access Channels DTV Mobile Call Centre PC Private Sector Portals Local Authority Portals Standards (OSIAF, inc. e-GIF) Openscotland.gov.uk Infrastructure UK Government portal www.direct.gov.uk Government Gateway GSI Government Systems Local Authorities Departmental Systems Other Public sector Systems
www.egifaccreditation.org www.egifcompliance.org OSIAF support measures • OSIAF / Openscotland dissemination • today and p.s. workshops in Stirling & Aberdeen • OSIAF standards development procedures • OSIAF technical assurance support • OSIAF incorporates e-GIF & e-GIF support • Awareness • Accreditation of service providers • Certification of individual’s skills • Compliance Assessment Service
OSIAF Standards Process Status Define programme deliverable Notifiy future standard submission to 21CGU Maintain progress reporting/consultation For future Consideration Check if standard exists Standard approved by relevant Programme Board Passed to 21CGU for ratification 21CGU undertake assurance process Under review Verify if require to post to Govtalk e-GIF Recommended for consideration Standard ratified by 21CGU Passed to CISAG for consideration and approval Assess feedback from eGU/ Govtalk CISAG formally approves standard Standard adopted into OSIAF Formal notification made via OSIAF web pages Adopted
OSIAF STANDARDS CATALOGUE See also the online e-GIF TSC
Technical Assurance What is Assurance ? Technical Assurance Objectives Assurance Responsibilities Assurance Framework Assurance Approach Assurance Techniques • Focus on support – to Programme/Project Managers and Boards • Not to dictate standards – rather to support their implementation and development • Facilitate and advise where required
Technical Assurance What is Assurance ? Technical Assurance Objectives ensure compliance with relevant technical strategies, policies, standards and practices defined by OSIAF Assurance Responsibilities Assurance Framework Assurance Approach Assurance Techniques
Technical Assurance What is Assurance ? Technical Assurance Objectives provide assurance to Boards that projects will deliver interoperable ‘joined-up’ solutions Assurance Responsibilities Assurance Framework Assurance Approach Assurance Techniques
Technical Assurance What is Assurance ? Technical Assurance Objectives maximise customer satisfaction in technical design and implementation of solutions Assurance Responsibilities Assurance Framework Assurance Approach Assurance Techniques
Technical Assurance What is Assurance ? Technical Assurance Objectives Assurance Responsibilities Assurance Framework Assurance Approach mandatory OSIAF compliance Assurance Techniques
Links with e-GIF • There is no requirement to directly post Scottish standards or schemas in development to GovTalk. • The Cabinet Office e-Government Unit has agreed that the OSIAF Technical Assurance Coordinator will maintain an overview of standards in development and notify/consult with them appropriately. • The latest version of e-GIF recognises the application of OSIAF within the Scottish public sector.
Stimulating joined-up-ness • Supporting transformation of public services • Promoting effectiveness of public services • Supporting IT efficiencies • Cost-effective IT security 2005 2004 2003 2002 2001 2000 People & Process OSIAF e-GIF Accreditation Authority e-GIF v6 • Register of Accredited Organisations • Register of Certified Practitioners e-GIF Compliance Assessment Service Technology IAF • Buyer/Seller symmetric • Proof of Compliance Assessment IAF (draft) Policies & Standards e-GIF v1
OSIAF Architecture OSIAF includes OSIAF Tech Assur. Framework OSIAF Standards Catalogue
OSIAF (e-GIF) Compliance Tests • Main tests: • Can a system be used by a browser interface? • Does a system use XML as the primary means for data integration? • Does a system use Internet and World Wide Web standards? • Does a system use metadata for content management? • Ultimate test: • Can any component or product used within an interface be replaced by another of a similar specification and the functionality of the system still be maintained?
Accreditation & Certification • Competency Framework • Skills management • Certification of individuals • Accreditation of organisations
e-Services Access Specific Bus. Areas Content Mngment Data Integration Smart Cards Interconnection Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies e-GIF Competency Framework e-GIF Competency Framework Job Role: Design Job Role: Develop/Test Job Role: Deploy/Sppt Job Role: Procure Job Role: Sell Job Role: Train e-GIF Background, Policy & Objectives
e-Services Access Specific Bus. Areas Interconnection Data Integration Content Mngment Smart Cards Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies e-GIF Competency Framework& Skills Management e-GIF Competency Framework Job Role: Design Job Role: Develop/Test Job Role: Deploy/Sppt Job Role: Procure Job Role: Sell Job Role: Train e-GIF Background, Policy & Objectives Skills Tracker Tool
Smart Cards Interconnection Data Integration Content Mngment e-Services Access Specific Bus. Areas Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies e-GIF Competency Framework& Certification of Individuals e-GIF Competency Framework Job Role: Design Job Role: Develop/Test Job Role: Deploy/Sppt Job Role: Procure Job Role: Sell Job Role: Train Foundation Exam e-GIF Background, Policy & Objectives Expert Review
OSIAF Specific OSIAF Specific OSIAF Specific Interconnection OSIAF Specific Data Integration Specific Bus. Areas Content Mngment Smart Cards e-Services Access Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies Core Technologies Emerging Technologies … an OSIAF Competency Framework?(OSIAF incorporates e-GIF) OSIAF Competency Framework e-GIF Competency Framework Job Role: Design Job Role: Develop/Test Job Role: Deploy/Sppt Job Role: Procure Job Role: Sell Job Role: Train Job Role: Assure e-GIF Background, Policy & Objectives OSIAF Supplement
Foundation Core Optional Specialisation(s) + Self-assess Skills • Courses & • Qualifications Validate Record Skills Record Manager Sign-off Foundation Exam Expert Review e-GIF Certification • Three Outcomes: • Expert Practitioners • Certified Practitioners • Registered Practitioners • Expert? • The training and experience evidence support the skill set claimed? • Is the portfolio adequate proof that the skills have been effectively applied in practice? • Is the individual recognised by the peer community as an acceptable role model to operate at the Expert Level?
External Service Providers Product Providers Training Providers Internal Service Providers OSIAF& e-GIF Accreditation Programme • Completeness of Vision:- • The e-GIF/OSIAF itself • Early Adopter Profile • Client Impact Average score for Vision • Ability to Execute:- • Practice Size & Viability • Staff Practices • Application Record • Engagement Management • Contracting • Partnerships & Alliances Average score for Execution
Certification of Skills Accreditation of Processes e-GIF Accreditation Authority- early adopters and sponsors Differentiation; Commitment; Quality; Standards
Accreditation Certification e-GIF/OSIAF Processes People IT Supplier Code of Practice Commitments 1 – 8 Commitments 9 - 10 Depth ISO 9000 Investors In People Breadth Complements other formal schemes
OSIAF & e-GIF Management e-Government Champions Sector-specific Technical Groups Industry Consultation Group (Industry & Government) Common Infrastructure Standards Advisory Group (CISAG) Interoperability Working Group Metadata Working Group Gov’t Processes Working Group Gov’t Schemas Working Group Smart Cards Working Group
What to do? • Awareness • OSIAF and supporting structures, eg TAF, STGs • www.openscotland.gov.uk • Certification & Accreditation • www.egifaccreditation.org • Compliance • www.egifcompliance.org • CISAG Technical Assurance Coordinator (centre) • OSIAF Technical Assurance Coordinators (local)
21st Century Government Unit osiaf@scotland.gsi.gov.uk 0131 244 1585 Thank you andy.hopkirk@ncc.co.uk 0161 242 2139