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Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014

Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014. Overview of LGBF. Purpose To support SOLACE (Scotland) to drive improvement in LG benchmarking To develop a comparative performance support framework for Scottish LG

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Local Government Benchmarking Framework & Homelessness Emily Lynch 20 th January 2014

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  1. Local Government Benchmarking Framework & HomelessnessEmily Lynch20th January 2014

  2. Overview of LGBF Purpose To support SOLACE (Scotland) to drive improvement in LG benchmarking To develop a comparative performance support framework for Scottish LG To support councils in targeting transformational/ change resources to areas of greatest impact – efficiency (costs)/ productivity/ outcomes Focus on ‘Big ticket’ areas of spend plus corporate services

  3. LGBF - Operating Principles • Consensus – agreement by all councils • Can openers – raise issues/ focus attention on differences & to support councils to collaborate in exploring reasons behind differences • Comparability – similar councils/ services on key performance criteria

  4. LGBF – The starting point • Project initiated summer 2010 • Develop service grouping for managing the analysis – Children’s Services; Corporate Services; Social Work; Culture & Leisure: Environmental; Housing; Corporate Asset Management • Indicator criteria: comparable across councils/ services; materially help improve performance • Sub criteria: • - relevant - unambiguous - timely data • - accessible - consistent - cost effective to collect • - statistically robust

  5. SOLACE/ IS Benchmarking Project • The Outputs • 55 indicators where data is available, reliable & consistent • Focus on cost/ outputs/ customer satisfaction • - Children’s Services • - Corporate Services • - Social Work – Adult Social Care • - Culture and Leisure Services • - Environmental Services • - Housing • - Corporate: Assets & Property • Data in the round - ensuring performance/ finance/ service links; unpicking cost & ‘outcome’ performance relationships

  6. Development Plan Approved at SOLACE branch meeting 31st May Agreed following recommendations: • Project Board • Task Groups

  7. Improving & Implementing the framework Priorities • Reviewing the existing indicators and data sources • Homelessness • Developing a consistent process to embed the LGBF in Councils improvement and reporting processes • Family Groups – Drill down & Output capture templates - PILOT • Public Performance Reporting • Link to Self Assessment & Improvement Planning • Learning Resources • Extending the framework to CPP’s

  8. Reviewing LGBF Indicators

  9. Embedding LGBF in council improvement processes • ‘Family’ groupings • Need to get beyond data - ‘like for like’ comparisons • Examined existing methodologies – CIPFA; Education Scotland; Welsh LG Data Unit • Categories - socio economics: population dispersal • Core family groups agreed at SOLACE April 2013

  10. Family Groupings - PEOPLE SERVICES

  11. Pilot – all 32 councils • Task Group - drill-down indicators, lines of enquiry and output capture processes to use in Family Group meetings • Positive Destinations (for ‘People’ Family Groups) –links with wider national improvement agenda in relation to youth employment and transitions, and also represents an area where indicator is more robust giving reasonable confidence in the data. • Roads (for ‘other’ Family Groups) - a politically important area, an area of significant spend, and also a group of indicators which are underpinned by good quality data and the availability of additional drill down data

  12. Emily Lynch 07747 711 310 Emily.Lynch@improvementservice.org.uk

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