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Work Environment and employee engagement

Work Environment and employee engagement . (1.A) 5S Total= 40 . (i)illustrate how concept of 5S/house keeping has been deployed in your plant?(10 ).

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Work Environment and employee engagement

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  1. Work Environment and employee engagement (1.A) 5S Total= 40 (i)illustrate how concept of 5S/house keeping has been deployed in your plant?(10 ) (ii) What methods are adopted to assess 5S levels/scores? (show last one year trend in line graph). (20) / 30 Remarks :

  2. Work Environment and employee engagement (1.A) 5S Total= 40 (iii) illustrate with photographs examples of good Visual Factory- Before and after. (10) / 10 Remarks :

  3. Work Environment and employee engagement (1.B) Suggestions / Kaizens Per Employee Total= 10 (i) Is there a suggestion scheme in the company and How company encourages employees to give suggestions? ? Pls Describe: (ii) How company ensures the suggestions are implemented? Pls describe: (iii) Trends of number of suggestions implemented / employee / month? (show last one year trend in line graph). / 10 Remarks :

  4. Work Environment and employee engagement (1.C) Absenteeism Total= 10 (i) What is absenteeism data ( Average) for the year 2012-13 ? What are the trends in regards to total absenteeism? (Three year trend in bar graph) ( 5 ) Authorized = % Unauthorized = % Total = % (ii) What efforts organization takes to reduce absenteeism? ( 5 ) 10

  5. Work Environment and employee engagement (1.D) TRAINING Total= 10 (i) In which areas do you provide training to your employees ? List some benefits achieved by trainings in recent past. What is the trend of the training hours / employee over the years? (show last three year trend in bar graph) ( 5 ) (ii) Benefits of Training : Tangible ( in Rs. Lacs ) & Intangible : ( 5 ) 10

  6. Work Environment and employee engagement (1.E) Small Group Activities Total= 10 • Explain how company encourages small group activities : • (ii) Do small group participate in the Quality Conventions-Group/State level/National. Show certificates / trophy photographs : (iii) How many active groups are present in the current year? % employee involvement In QC Activity? (show last three year trend in bar graph) 10

  7. Work Environment and employee engagement (1.F) SAFETY Total= 40 • Pls describe: with text / Photos • How company ensures Safe work practices? (5) Pls describe: with text / Photos (ii)Proactive measures taken by company to reduce accidents (10) (iii)Number of accident free days ( Cumulative ) (5) : Days 20

  8. Work Environment and employee engagement (1.F) SAFETY Total= 40 • (iv)What are the current accident levels? (Show last one year data in line graph) • A) Frequency (rate) (Minor + Major Accidents) (10) • B) Severity (rate) (10) 20

  9. Work Environment and employee engagement (1.G) Environment Management Total= 30 (i) What is the frequency of scrap disposal? (10) : (Pl explain is it Daily / Weekly ) (ii) Does company have resources conservation strategy? List some recent achievements of company to conserve resource -electricity, water, material? (10) 20

  10. Work Environment and employee engagement (1.G) ENVIRONMENT MANAGEMENT Total= 30 (iii) Please describe the practices of the company to reduce pollution ? (10) 10

  11. ( For office use only ) Section 2 Customer Assessment Total Marks = 150

  12. 2. CUSTOMER ASSESSMENT (2.A ) Share Of Business with 3 Major Export Customers Total= 30 (i)% SOB with Major 3 Export Customers (show last 3 yr trend) (20) (ii) Why business has reduced or Improved ? Explain with case to case (10) 30

  13. 2. CUSTOMER ASSESSMENT (2.B ) Customer Feedback Total= 50 (i) Please describe system of getting feedback from the customers? (50) 50

  14. 2. CUSTOMER ASSESSMENT (2.C ) Feedback Analysis Total= 40 (i) How do you analyze this feedback and take actions in weak areas? Explain with a case study. (40) 40

  15. 2. CUSTOMER ASSESSMENT (2.D ) Customer Awards Total= 30 (i) Awards / Recognition by Key Customers from Domestic and Export Customers (trend of last 3 years) (30) Note : If your Customer does not have a system of Awards , Mention what kind of supplier recognition is followed by Customer . Award photo Award photo 30

  16. ( For office use only ) Section 3 Export Operation Performance Total Marks = 350

  17. 3. Export Operation Performance (3.A) Exports Sales Total= 100 (I) Total sales in Rs. Crore and % of total Sales Growth ( Last 3 years Trend) – (20) (ii) How Total sales improved ? If not improved , what are the reasons ? (20) 40

  18. 3. Export Operation Performance (3.A) Export Sales Total= 100 (iii) Total Export Sales , In Rs. Crore and % growth in Export Sales ( Last 3 years Trend) – (30) (iv) How export sales improved ? If not improved , what are the reasons ? (30) 60

  19. 3. Export Operation Performance (3.B) OEM / Tier 1 Export Sales Total= 50 (i) OEM/Tier 1 Export Sales and % of Total Exports (In Rs Crore ) ( last 3 years Trend) – (15) (ii) How has OEM / Tier 1 sales improved ? If not improved , what are the reasons ? (15) 30

  20. 3. Export Operation Performance (3.B)OEM / Tier 1 Export Sales Total= 50 (iii) Total aftermarket Export Sales , In Rs. Crore and % growth in After Market Export Sales ( Last 3 years Trend) – (10) (iv) How has Aftermarket sales improved ? If not improved , what are the reasons ? (10) 20

  21. 3. Export Operation Performance (3.C)Foreign Exchange Earned Total= 100 (i)Net foreign exchange earned in Rs. Crore ? (30) (ii) What are the efforts taken to improve Net foreign exchange ? (20) 50

  22. 3. Export Operation Performance (3.C) Foreign Exchange Earned Total= 100 (iii) Net foreign exchange earned through Reduction in Imports (Rs. Crore ) ? (30) (iv) How Import reduction achieved ? (20) 50

  23. 3. Export Operation Performance (3.D) New Product added for Export Total= 50 (i) Number of new products added from existing product portfolio for export market and % of sales contribution from these new products to Exports in last three years –show 3 years trend graph. (20) (ii) Number of entirely new products added and % of sales contribution from these new products to Exports in last three years –show 3 years trend graph (20) 40

  24. 3. Export Operation Performance (3.D) New Product added for Export Total= 50 (iii) Show process / roadmap for development of new products for export and its achievement status (10) 10

  25. 3. Export Operation Performance (3.E)Royalty Payments Total= 50 (i) Royalty payments over last 3 years in Rs.. Crore ) ? (30) (ii) How have royalty payments reduced ? (20) 50

  26. ( For office use only ) Section 4 Export Market Performance Total Marks = 200

  27. 4. Export Market Performance (4.A) Export Growth in Established Market Total= 150 (i) Export destinations (Names) – (20) (ii) Principal OEMs / Tier 1 customers – (20) 40

  28. 4. Export Market Performance (4.A) Export Growth in Established Market Total= 150 (iii) Export Growth in established Market (Rs. Crore ) Last 3 years Trend for Developed Countries ? (40) ( You can edit / add your export countries in this graph ) (iv) What are the initiatives to improve growth in developed countries ? ( 20 ) 60

  29. 4. Export Market Performance (4.A) Export Growth in Established Market Total= 150 (v) Export Growth in developing Market (Rs. Crore ). Last 3 years Trend for Developing countries (30) ) ( You can edit / add your export countries in this graph ) (iv) What are the initiatives to improve growth in developing countries ? ( 20 ) 50

  30. 4. Export Market Performance (4.B) Breakthrough Achievements for capturing new Markets Total= 50 (i) Cost competitiveness for capturing new markets (20) (ii) Use of Technology for capturing new markets (10) 30

  31. 4. Export Market Performance (4.B) Breakthrough Achievements for capturing new Markets Total= 50 (iii) Quality and Delivery performance for capturing new markets (10) (iv) Through Innovation (10) 20

  32. ( For office use only ) Section 5 Quality Performance Total Marks = 150

  33. 5. Quality Performance (5.A) In-House Rejection Total= 30 (i) What are the trends of the Total in-house rejection in PPM ? (show last 3 year data in bar graph) (10) (ii) Please describe the actions taken to reduce the in- house rejection (10) 20

  34. 5. Quality Performance (5.A) In-House Rejection Total= 30 (iii) Provide example of actions by which you are able to achieve zero defect for In-House rejection (10) Before – After Photo Before After 10

  35. 5. Quality Performance (5.B) Cost of poor Quality ( COPQ ) Total= 20 (i) What is the trend for COPQ ? (show last 3 year data in bar graph (5) Cost of Poor Quality ( COPQ ) as % of Sales (iii) Show elements of Cost of poor quality and improvements for the year 2012-13 . ( 10 ) 15

  36. 5. Quality Performance (5.B) Cost of poor Quality Total= 20 (iii) Provide example of actions by which you are able to reduce COPQ ( 5 ) Before – After Photos Before After Before After 5

  37. 5. Quality Performance (5.C) Rework Total= 30 (i) What is the current level of the rework in PPM ? (show trend for last 3 year in bar graph) (10) (ii) Explain efforts taken to reduce rework : (10) 20

  38. 5. Quality Performance (5.C) Rework Total= 30 (iii) Please give details of action taken to reduce rework? (10) Before – After Photo Before After 10

  39. 5. Quality Performance (5.D) Poka-yoke Total= 20 (i) What % of CTQs are controlled by Poka Yoke? Give examples (5) % = (ii) What % of Customer complaints are closed by Poka Yoke in 2012-13 ? Provide examples (5) % = 10

  40. 5. Quality Performance (5.D) Poka-yokes Total= 30 (iii) Show innovative examples of poka-yoke & Effect on overall Rejection of that Product ( 10 ) Before – After Photo Before After 10

  41. 5. Quality Performance (5.E) Customer Complaints Total= 30 (I) Customer complaints for Domestic and export customers (show last 3 yr trend) (10) (ii) What actions are initiated to eliminate export Complaints ? (20 ) 30

  42. 5. Quality Performance (5.F) Customer Returns Total= 20 (i) Customer Returns PPM for Domestic and export customers (show last 3 yr trend) (10) (ii) What actions are initiated to eliminate export Customer Returns ? (10 ) 20

  43. ( For office use only ) Executive Summary ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 1 .Work Environment and Employee Involvement: Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. 2. Customer Assessment Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4.

  44. ( For office use only ) Executive Summary ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 3. Export Operation Performance : Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4. 4. Export Market Performance Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4.

  45. ( For office use only ) Executive Summary ( Assessors have to prepare a summary with bullet points highlighting companies Major strengths and Areas for improvements ) 5. Quality Performance : Major Strengths : 1. 2. 3. 4. Areas for improvements : 1. 2. 3. 4.

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