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Employee Engagement

Employee Engagement. Democratic Management and Business Success. Suma Wholefoods. Suma www.suma.coop. founded 1977 £25 million turnover 150 employees (120 members) unbroken growth 100% self-financed collective management no MD, no Chief Exec. Suma the brand.

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Employee Engagement

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  1. Employee Engagement

  2. Democratic ManagementandBusiness Success

  3. Suma Wholefoods

  4. Suma www.suma.coop • founded 1977 • £25 million turnover • 150 employees (120 members) • unbroken growth • 100% self-financed • collective management • no MD, no Chief Exec

  5. Suma the brand Suma – UK market leading independent Suma – the brand = reliable, ethical, healthy, vegetarian wholefoods Suma – the supplier = best in the market for efficient distribution Suma – the business = the most radical company, employer of choice Suma – the coop = one big family

  6. Our Customers • Independent retailers • Community groups • Supermarkets • Schools, Hospitals, Prisons and institutions • Food manufacturers • Export • 2500 active accounts • 550 deliveries weekly - 99% successful

  7. Suma principles • 100% employee owned and managed • Democratic decision making • Multi-skilling and job variety • Personal development within the coop • Ethical employer • Equal wage rates for all • Equal Opps / Profit from Diversity • Common Ownership

  8. Unitary Board shareholders (owners) AGM CEO + Executive Directors (Controllers) (non executive Directors) Managers Union Operatives Employees Agency Workers

  9. Network Governance General Meetings of Members Elected Management Committee (non executive Board) Function Coordinators + Officers Workers (Members Contracted Employees Casuals)

  10. Management by Consensus • Open Book Management • Responsibility to communicate • Network communications. • Management is function not status • Collective good not private interest • Agreed rules and processes • Rights AND Responsibilities • Disempower the executive

  11. Member Rights & Responsibilities Rights to be heard, to be respected, to vote Responsibilities to take part, to develop self to take responsibilityto be cooperative to communicate, to listen to prioritise the common good

  12. “Freedom is the mother, not the daughter, of order.” • Proudhon

  13. Tyranny of Structurelessness • Collectives – total democracy or tyranny of the individual veto • Lack of authority except personal • Individual interest dominant • Stop – go – stop management

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