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MANAGING SUPPLIERS FROM A “LOCAL AUTHORITY” PERSPECTIVE

MANAGING SUPPLIERS FROM A “LOCAL AUTHORITY” PERSPECTIVE. KAY BROWN Head of Information Technology. SOUTH LANARKSHIRE COUNCIL. MUCH OF THE INITIAL PART WILL BE BASED FROM A CONSORTIUM VIEWPOINT BUT WHAT ARE CONSORTIUM?. DNAS. SMARTCARD. CRMA. Definitive National Addressing.

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MANAGING SUPPLIERS FROM A “LOCAL AUTHORITY” PERSPECTIVE

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  1. MANAGING SUPPLIERS FROM A “LOCAL AUTHORITY” PERSPECTIVE

  2. KAY BROWNHead of Information Technology SOUTH LANARKSHIRE COUNCIL

  3. MUCH OF THE INITIAL PART WILL BE BASED FROMA CONSORTIUM VIEWPOINTBUTWHAT ARE CONSORTIUM?

  4. DNAS SMARTCARD CRMA Definitive National Addressing Citizens accessing services Citizens Account CONSORTIA FOR PROJECTS Access to services Identification Proof of age “Electronic Purse “

  5. SO WHY WOULD YOU NEED TO MANAGE SUPPLIERS? ?

  6. TO MEET THE OBJECTIVES OF MGFWE NEED TO WORK TOGETHERBUT COUNCILS SUPPLIERS

  7. £ If we are to work together we must understand each other’s agenda but we come from different directions! COUNCIL CAN WE BE VIEWED AS 32 PAYMASTERS

  8. Need to understandwe are not simpleDeliver complex servicestoCustomers who don’t have consumer choice!

  9. This approach will not work! Efficient Procurement ……..more later!

  10. When we work together well we --- • Work in partnership • Have shared goals • Share risks & issues • Progress / review jointly • Avoid the Blame Culture • Trust each other • Develop mutual respect

  11. WE SHARE THE PAIN BUT EVERYONE GAINS

  12. So how do Suppliers get into this club? What are Sales / Marketing Opportunities? What are Procurement Issues?

  13. Already heard that there are big challenges ahead but there are opportunities for suppliersYou Can • Reduce your overheads by dealing with us as a group of “customers” with a single requirement (common spec) • Opportunity to develop solutions • Shared Infrastructure

  14. NEED TO PROVIDE • Open Solutions • OSIAF Standards • Good Value – frameworks where the small are not penalised • Market Intelligence • Forum for Development • No Walls

  15. Firstly work with us to • Encourage working in the groups with already developed programmes and shared solutions • Recognise the Partnership approach • Recognise IPR issues • Be honest

  16. But how can you “sell” and we procure We procure as a group with a specification and you provide • Contract? • Pricing structure? • Procurement rules? Whose? • Account Management? • Project Management? What a lot of unanswered questions

  17. The group could be - The Executive - Programme - Other Partners We need to set up proper Procurement arrangementsTHEN

  18. Public Sector Suppliers Walls come down The Goal

  19. QUESTIONS?

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