Presentation for WAMSS: NAMSS Education Supporting MSPs at Every Step of their Careers

1. Presentation for WAMSS:NAMSS EducationSupporting MSPs at Every Step of their Careers

2. NAMSS is committed to providing a variety of educational opportunities for MSPs at various points in their careers and through a variety of delivery methods.

3. Educational Program Designations In-Person Courses Online Courses Live & Recorded Webinars Quizzes Books and Tools

4. Certification Preparation Courses • These two-day interactive programs are designed to help MSPs assess their knowledge of the CPCS or CPMSM exam content and identify areas in which additional study is necessary before they take the exam. 

5. Certification Preparation Courses Registration Fees Early Regular NAMSS member $489 $539 Nonmember $589 $639 How Many CEs Can Participants Earn? 14 CE credits

6. Certification Preparation Courses How Can I Host a Prep Course in my Area? Partner with NAMSS Submit the application form to the NAMSS Executive Office by October 15, 2011 Applications will be reviewed by Education Committee States will be notified by December 15, 2011 Privately Hosted at Your Facility Contact Kacy Reams, Education Coordinator, kreams@namss.org Submit the application form to the NAMSS Executive Office by October 15, 2011 Applications will be reviewed by Education Committee Sessions will be scheduled according to instructor expertise and availability

7. Credentialing 101 New! A revamp of the former popular program by the same name. This course will be comprised the foundational elements of credentialing combined with information on the accreditation standards, how and when to apply them. This course is a must attend for anyone new to the field and is an excellent refresher for current MSPs wanting to enhance their knowledge. This course is scheduled as two day course but can be reduced to a one day intense course upon request.

8. CE Accreditation The CE Accreditation Process NAMSS state and chapter associations, nonprofit groups and Corporations can all apply for CE accreditation of educational programs by NAMSS via an efficient on-line application tool. Application Fees $10 – State or chapter if no registration fee is charged $60 – State or chapter if a registration fee is charged $95 – Non-profit $325 – Corporation Contact: Kacy Reams at kreams@namss.org

9. Our Newest “Tools” NAMSS Comparison Grid of Standards CPMSM Online Certification Preparation Course Industry Updates - Frequent real-time webinars providing updates, tips, tools and examples to help MSPs do their jobs in a more efficient and streamlined approach. Glossary of Terms – More than 300 industry terms, definitions and acronyms! Springboards for Success - In these Webinar-based series, seasoned experts focus on important topics that MSPs encounter in their workplace such as credentialing; standards and regulatory compliance; bylaws; and policies and procedures.

10. New Instructors Alicia I. Azucar, CPCSPresident, AIA Credentialing & Consulting ServicesJersey City, NJ Stephanie M Russell, CPCS, CPMSMSr. Med. Staff Specialist Swedish American Health System Rockford, IL • NAMSS has welcomed four additional instructors to our pool of highly experienced faculty: • Janet L Wilson, CPMSM, CPCSRegional Director, • Credentials Services, • Banner Health WR • Greeley, CO • Teresa Coburn, CPHQ, CPMSMDirector of Medical Staff Services, Trident Health System • Charleston, SC

11. Announcing Western Educational Summit NAMSS will be hosting a Western Educational Summit January 31 – February 1, 2012 in Las Vegas, NV. Courses to potentially be offered: - Credentialing 101 - Becoming Your Own Advocate - CPMSP and CPCS Certification Preparation Courses

12. Upcoming NAMSS Annual Conferences • NAMSS 36th Annual Conference & Exhibition • September 4-8, 2012Hilton San Francisco San Francisco, CA • NAMSS 37th Annual Conference & ExhibitionSeptember 21-25, 2013Hollywood, Florida

13. Virtual Conference Has your organization cut travel expenses this year? The NAMSS Virtual Conference offers 8 sessions that run concurrently throughout the NAMSS Annual Conference. The 60-minute or 90-minute real-time webcast sessions offer individuals different levels of virtual access, depending on your educational interests.

14. CE Accreditation The CE Accreditation Process NAMSS state and chapter associations, nonprofit groups and Corporations can all apply for accreditation of educational programs by NAMSS Application Fees $10 – State or chapter if no fee is charged $60 – State or chapter if a fee is charged $95 – Nonprofit $325 – Corporation Contact: Kacy Reams at kreams@namss.org

15. New Programs in 2011! Becoming Your Own Advocate A course offered to state associations that provides MSPs with the tools to sell ideas, proposals and plans; build coalitions; and approach problems through solution generation in order to gain confidence in the work place.

16. Our Newest Stuff • Industry Updates • Frequent real-time webinars providing updates, tips, tools and examples to help MSPs do their jobs in a more efficient and streamlined approach. • Springboards for Success • In these Webinar-based series, seasoned experts focus on important topics that MSPs encounter in their workplace such as: credentialing; standards and regulatory compliance; bylaws; and policies and procedures. New topics/series launched quarterly!

17. NAMSS Certification: • Putting MSPs in the • Driver’s Seat

18. Fast Certification Facts • NAMSS has achieved NCCA accreditation for the CPCS and CPMSM certifications • NAMSS CCN completed a job task analysis which was used to develop the newest versions of the certification exams • Implementing a Certificant Referral Program to increase certificant candidates

19. Why Certify? • Certification by NAMSS puts MSPs in the driver’s seat: It increases MSPs’ potential for advancement in any healthcare environment and indicates to their supervisor(s) and accreditation surveyors that they are experts in the field, both which enhance an MSP’s value and job security. • Job seekers! Certification is a • requirement of many employers, • especially in positions of management.

20. NAMSS Partnerships: • Building Recognition for MSPs as the Gatekeepers to Quality Care

21. NAMSS 2011 Advocacy Agenda • To educate policymakers and healthcare leaders on the value of the MSP in the delivery of healthcare • To advocate for policies and resources that will support MSPs in our evolving roles • To work with government, accreditation agencies, and association leaders to ensure that patient safety remains the central focus of quality healthcare

22. The Ideal Credentialing Solution • Integration of health IT should not be limited to the electronic health record • MSPs should have a one-stop source for a primary source verified file, making the credentialing process more efficient • A solution that will not replace MSPs, but allows MSPs to focus time on the investigation of questionable files, OPPE, FPPE, and other quality-focused initiatives

23. How Would it Work? • Intelligent. Using available technology, the system would perform a “cross-check” of data elements to verify the physician’s identity and to catch adverse information that may not have been reported in the application • Interoperable. The system would be based online in a secure system that works with credentialing software • Innovative. Many companies are trying to develop a one-stop credentialing system, but there is no true solution yet available

24. Affiliation History • The Ideal Credentialing Solution would use hospital directory information or a standardized roster to piece together a timeline of physician affiliations • This would provide a solution to the time-consuming process of investigating time “gaps” in a physician’s application

25. The Ideal Credentialing Solution • Course instructors at Harvard/MIT have expressed interest in having students explore the feasibility of creating the Ideal Credentialing Solution • Harvard/MIT students will also look at existing technology to see how it matches up to the concept of the Ideal Credentialing Solution • NAMSS continues outreach to government and private stakeholders for their thoughts on the Ideal Credentialing Solution

26. NAMSS in Washington • In January, NAMSS President Kate Conklin met with representatives from the following offices in DC • Department of Veterans Affairs • Department of Health and Human Services • ESAR-VHP • Centers for Medicare and Medicaid Services • Office of Clinical Standards and Quality • Survey and Certification Group • Office of E-Health Standards • Senator John Cornyn (TX) • Representative Michael Burgess (TX)

27. NAMSS in Washington • In each meeting, the MSP role was recognized as a vital component of quality healthcare • Some staffers were surprised by the lack of transparency and the inefficiencies that complicate credentialing • NAMSS was recognized as a true thought leader with the Ideal Credentialing Solution concept

28. NAMSS in Washington • While at CMS, NAMSS was provided with clarification on some of the most common questions from MSPs on CMS policies • CMS also helped NAMSS identify other federal agencies and offices that have an interest in improving credentialing technology • The ESAR-VHP team and NAMSS will continue to discuss the best ways to ensure quality credentialing of healthcare providers for disaster response

29. HFAP Standards • In 2010, HFAP COO George Reuther contacted NAMSS, giving us the opportunity to recommend revisions to their standards • A five-member NAMSS task force • analyzed and recommended edits to the Medical Staff and Allied Health Chapters of the HFAP Standards • proposed the addition of a standard that would require facilities to have a qualified MSP managing the functions of the medical staff department • Edits were submitted to HFAP in February 2011

30. Strategic Partnerships • AHLA • CAQH • ABMS • AMA-OMSS • FSMB • NAHQ

31. Other NAMSS Resources

32. Medical Staffing Ratios Survey • NAMSS commissioned a Medical Staffing Study in 2009 to provide states and individual members with updated data and trends. • The results of the study help: • Identify the number and validate the complexity of the application and verification process. • Provide a benchmark for facilities to reference when justifying business needs. • Indicate how tasks, roles, and responsibilities of medical services staff have expanded and changed over time. • Results of the survey and materials to help maximize its application are available to NAMSS members in the Members’ Only Section of the Web site.

33. MSP Video What Is Medical Staff Management? • Viewable and downloadable on the NAMSS Web site • Emphasizes the value of medical services professionals • Demonstrates the link between MSPs and patient safety

34. Get Involved with NAMSS • Now is the time to start thinking about whether a volunteer leadership position within NAMSS is right for you, and if it is, that you are taking the appropriate steps now to reach that goal • Review the Director and Officer Criteria found online in the Nomination of Board Members policy • Identify what steps you should take to achieve your leadership goal • Reach out to others for guidance

35. New Changes to Nominating Criteria • NAMSS Officers: Now requires previous experience as a NAMSS Committee chair or vice-chair, or as a NAMSS Board member. • NAMSS Director at Large: Now includes demonstrated experience on a state association board or a NAMSS committee. • These initial criteria are then considered in conjunction with an applicant’s formal education, years in the profession, character references and interviews with the Nominating Committee.

36. Complimentary booth at the State Fair at the NAMSS Annual Conference NAMSS Review and guidance on state bylaws and policies NAMSS-hosted state Web sites Access to a Director at Large liaison which provides a direct line to NAMSS Board A state resources page on the NAMSS Web site as well as a state leaders discussion forum (includes PR toolkit, conference planning resources and soon to include a tax and incorporation toolkit) NAMSS give-a-ways and materials for state association meetings What Does NAMSS Currently Offer States?

37. State Affiliation • Currently, state associations are not officially affiliated with NAMSS. • NAMSS Board of Directors is looking into affiliation and will be seeking input from state leaders at the 2011 Leadership Conference. • Affiliation will allow for NAMSS and the state associations to remain separate legal entities, while enabling NAMSS to provide valuable services such as discounted insurance.

38. What Affiliation May Bring • Through affiliation, NAMSS hopes to be able to offer the following additional benefits: • Discounted Insurance (Directors and Officers, Liability, Conference Cancellation) • Assistance with tax questions and incorporation

39. NAMSS Web site – www.namss.org

40. NAMSS 2011 Board of Directors • Officers • Kate Conklin, BS, CPCS, CPMSM • President • Constance Riedel, BS, CPMSM, CPCS • President Elect • Karen Reed, Ph.D., CPMSM • Immediate Past President • Melissa Walters, MHA, CPCS, CPMSM • Treasurer • John Pastrano, BA, CPCS, CPMSM • Secretary Directors at Large Christina Cabral, MBA, CPCS, CPMSM Gwendolyn Davenport, MBA, CPCS Bonnie Enloe-Gutierrez, BHA, CPCS, CPMSM Mitzi G. Gorman, CPCS, CPMSM Debra R. Green, MPA, CPMSM, CPCS Diane Meldi, MBA, CPCS, CPMSM Kim Pakney, CPMSM, CPCS Frances M. Ponsioen, CPCS, CPMSM Sue F Walther, MPH, CPMSM, CPCS