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Modernisation Principles. Maximise Benefits of Technology e.g., 100% EDI Leverage COTS Product Elimination of Paper eFiling (eliminate manual BOE submission) Document management Optimised Processes Reduced Processing Improved Turn Around Time Robust Stakeholder Involvement
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Modernisation Principles • Maximise Benefits of Technology • e.g., 100% EDI • Leverage COTS Product • Elimination of Paper • eFiling (eliminate manual BOE submission) • Document management • Optimised Processes • Reduced Processing • Improved Turn Around Time • Robust Stakeholder Involvement • Partnerships, education/outreach, informed compliance • Enhanced Risk Management and Targeting • 3rd party data • CBCU & Scanner Roll Outs • Closing Key Gaps • Preferred Trader Programs • Define Trader Benefits (e.g., periodic entry) • Reliance on Post Audit Compliance • AEO Program
Desired Outcomes • Step change benefits will be realised both Internal to SARS and also Externally to trade stakeholders. • Internal Benefits will include: paper reduction, increased human capacity and efficiency, reduced costs and higher trade compliance levels • External Benefits to traders will include: faster turn around time, elimination of paper and documentation costs and higher levels of customer service. E.g., SARS export pilot in PE costs Volkswagen R 1750 per container exported • Maximum step change will only be realised and quantifiable if modernisation is holistic: • People, Process & Technology • End-to-End focused (e.g., from registration to release/payment/acquittal) • Benefits are cumulative across and in between processes (e.g., registration + manifest + assessment + acquittal = total benefits • Perhaps the most significant benefits cannot be calculated – increase in enforcement capability, drug seizures, illicit goods (CITES, Abalone), revenue non-compliance (VAT fraud etc.)