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DIVERSITY MATURITY QUIZ: What have we learned? How far have we come?. Is diversity a problem? Is diversity the sole responsibility of the HR Dept? Is diversity just about race and gender? Does diversity exclude the white male? Is diversity training just another fad?
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DIVERSITY MATURITY QUIZ: What have we learned? How far have we come? • Is diversity a problem? • Is diversity the sole responsibility of the HR Dept? • Is diversity just about race and gender? • Does diversity exclude the white male? • Is diversity training just another fad? • Is “managing diversity” just another version of EEO/AA?
Raising Awareness:Diversity Training • How effective is Diversity Training? Why? • Should the approach be behavioral or ethical? Other? • Should Diversity Training be the only strategy toward Diversity Maturity?
Raising Awareness:Diversity Training • A: Assess needs; determine objectives/outcomes • D: Design • D: Develop • I: Implement • E: Evaluate: Have outcomes been achieved, transferred?
Raising Awareness:Diversity Training • Questions Diversity Training can answer: • What is diversity? • How can diversity benefit the organization? • What challenges does diversity present? • What is the effect of changing demographics on the org., community, etc.. • Why do people have stereotypes & biases?
Raising Self-Awareness:Diversity Training Objectives • What are my biases & stereotypes? • How do antidiscrimination laws affect the organization and me? • What is the organization’s vision for diversity and the policies, goals and expectations toward that vision? • How can I use diversity to my advantage? • How do I apply these concepts at work?
Diversity Training:Four Areas of Focus 1. Cognitive: Just the facts 2. Behavioral 3. Emotional: Values and beliefs 4. Organization: Structures and processes
What Makes Diversity TrainingUnique: 1. Highly emotionally charged 2. Connection to bottom line less clear 3. Awareness vs. strictly skill building 4. Total participation needed 5. Personal level
Diversity TrainingEssentials: 1. Live it 2. Constructivism 3. Marketing is key, top support critical 4. Wide-spread support is essential 5. It’s not a snapshot, but ongoing
Raising Awareness:Diversity Training • What goes wrong? 1. Perceived as too “touchy-feely” 2. Unrealistic expectations 3. Money runs out 4. Flavor of the month 5. Failure to commit, stay the course 6. Claims of reverse discrimination 7. No transfer!