Driving up performance

1. Driving up performance

2. internal administration • My Team’s Working Life • My Team’s Rewards • My Team’s Development • People, Planning & Resourcing

3. internal administration – self service Manager and employee self service Headcount reduction of 25% in HR staff

4. internal administration – performance management Consistent performance appraisal for 40,000 employees

5. Exploiting geographic information

6. Aim of GIS transformation • Change of approach • Maps for everyone – sharing reliable information - especially the citizens • Easy to use • The power of the picture • Helps with language/literacy barriers • How to support this • A common, corporate platform – moving current information to a shared area • Looking at single set of maps – one update one version • Corporate quality governance on all information to ensure it is • fit for purpose at a corporate level • Owned by an agreed custodian who takes responsibility for the data • Up to date • Regularly reviewed

7. Initial move to meet standard needs • Being an accessible source of what citizens expect • Council service delivery • Council offices and facilities • Points of local interest • Visitor information • Councillor information • Adding partners’ information • Travel information • Health facilities

8. Extending the vision Move on from self service What else can we share?

9. What is the citizen interested in? What is happening nearby? Extended access to local libraries Literacy courses Education achievements School provision Class sizes

10. What is the citizen interested in? What is happening in my area? Local Crime - assaults Unemployment Teenage Pregnancies ASBOs

11. What are the implications? • Citizens’ concerns • No personal details can be identified • Negative impact on perception of area • Fear of locals • Reduced property prices • Potential for improvement • Increase in community taking ownership of their area • Ability to focus on real issues • Increase feeling of partnership with the council

12. GIS enabling transformation • The transformation agenda provided opportunities to re-think the role of GIS • Preventative approaches to both children and adults services require not only identifying those at risk, but those factors, environmental and geographical, that increase or decrease risk • For example, imagine an older adult who is a self funder – in order for he/she to fully benefit from the freedom of choice self funding offers, how ‘information rich’ do they need to be to access the services they want – GIS is a perfect tool to enable this

13. At its simplest level, if you want to find a property, type in the address, street name or post code and a list of possible matches will appear. Select the one you want and GIS will take you there

14. The system zooms to a suitable scale and marks the property. The maps sitting behind the information are the consistent and they are maintained centrally with regular updates

15. Everyone will have access to the basic maps plus additional information based on what they need. You can choose which layers you want to see from your drop down list like this one

16. By clicking on a spot and pressing the information button, the software fetches all the relevant information from the layers you have chosen. In this case it has found 3 items of information

17. The information is from different sources but it could all be shown together- you simply . tick the layers you want to use

18. In this case the two Highways Improvement buffers are shown.

19. And this screen displays, the third layer, the trees. As you zoom further into the map more details of the landscape will appear.