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Driving Performance at MoDOT. AASHTO Annual Conference October 2008 Mara Campbell Missouri Department of Transportation. Missouri’s Highway System. More state highways than Iowa, Nebraska and Kansas combined
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Driving Performance at MoDOT AASHTO Annual Conference October 2008 Mara Campbell Missouri Department of Transportation
Missouri’s Highway System • More state highways • than Iowa, Nebraska • and Kansas combined • 10,183 bridges/55 major river bridges - most in the nation • 7th largest in the U.S. • 32,448 miles of highways • $65 billion asset
Transportation – More Than Driving • Bicycling • Walking • Public transit • Aviation • Waterways • Railroads
Identifying Direction MoDOT Mission Our mission is to provide a world-class transportation experience that delights our customers and promotes a prosperous Missouri.
Defining Success MoDOT Tangible Results • Uninterrupted Traffic Flow • Smooth & Unrestricted Roads/Bridges • Safe Transportation System • Roadway Visibility • Personal, Fast, Courteous & Understandable Response • To Customer Requests • Partner With Others To Deliver Transportation Services • Leverage Transportation To Advance Economic Development • Innovative Transportation Solutions • Fast Projects That Are Of Great Value • Environmentally Responsible • Efficient Movement Of Goods • Easily Accessible Modal Choices • Customer Involvement In Transportation Decision-Making • Convenient, Clean & Safe Roadside Accommodations • Best Value For Every Dollar Spent • Attractive Roadsides • Advocate For Transportation Issues • Accurate, Timely, Understandable & Proactive Transportation • Information
Around 100 individual measures Senior and mid-level managers involved Meaningful Measures Gauging Progress
Quarterly review meetings Presentations regarding performance Discuss actions … NOT PLANS! Accountability Integrating the Management Process
Supplement breaks down measures for internal use Districts and divisions have their own Trackers Individual performance plans Cascading Effect Linking All Levels
992 High Performance
Performance Management is Big! Integrated management approach into all aspects of the organization
Allows more design flexibility Projects built to solve transportation problems rather than meet rigid standards Saved $400 million in its first five years Empowering Employees Practical Design
Links performance with Tangible Results Self-sustaining budgets Quarterly payouts of up to $500 In FY 2008, three active programs produced a net savings of more than $235 million Engaging Employees
Thank You!For more information, contact: Mara Campbell Missouri Department of Transportation (573) 526-2908mara.campbell@modot.mo.gov