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CROWNWeb Phase 1 Overview

CROWNWeb Phase 1 Overview. April 7, 2009. Phase 1 Participants. SDO Time Tracking Tool. Reported to CMS at end of each week Tracks cost of CROWNWeb to SDO facilities Clinical Data Forms Admin Data Entry. Network Time Tracking Tool. Not required by CMS

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CROWNWeb Phase 1 Overview

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  1. CROWNWeb Phase 1 Overview April 7, 2009

  2. Phase 1 Participants

  3. SDO Time Tracking Tool • Reported to CMS at end of each week • Tracks cost of CROWNWeb to SDO facilities • Clinical Data • Forms • Admin Data Entry

  4. Network Time Tracking Tool • Not required by CMS • Developed by Networks Independently

  5. Facility Cost • Initial learning curve translates to higher initial costs • According to our limited sample, it appears that personnel trained in January or already using VISION grasped concepts more quickly

  6. Network Time Spent • Facilities require more support time initially • Important to encourage use of CROWN helpdesk *NW 16 spent an additional 39 hours on Communications/Admin Tracking

  7. Weekly Conference Calls • Participants (59 listed on agenda) • Phase 1 Networks • Phase 1 Facilities • CMS ISG, QIG, Project Officers • LDO corporate batch submitters • NWITS/Helpdesk • QIS/Network 7 • CSC • First 30 minutes • Questions from facilities • Questions from LDO batch submitters • Facilities/LDOs drop off call when finished • Remaining Time (30-60 minutes) • Network issues/comments • CMS issues/comments • Support Contractor issues/comments

  8. Aid Provided to Facilities • Walk through filling out QIPS account form correctly • Reconciling data discrepancies • Reminding facilities of deadlines (clinical, time reporting, conference calls) • Working with facilities to report CROWNWeb questions/issues • Examining Audit Update reports to understand changes made by batch download

  9. Helpful Tips • Facility users should have some exposure to the following: • Electronic data entry via • Hands on training • WebEx • VISION ( or similar systems) • PART tool • Great “shortcut” to specific patient information • Some labs have created custom reports that mirror clinical data entry screens • Clinical data entry • Know date limitations • Have dates that will work • Update reports can help spot a System Discharge caused by event coming in via batch 

  10. Questions ?

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