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Leading, Motivating and Controlling. Motivation. is a set of factors that influence an individual’s actions toward accomplishing a goal. Dan Pink. Autonomy Mastery Purpose. Maslow’s Hierarchy of Needs. McClelland’s Achievement Theory. Achievement. Affiliation. Power.
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Motivation • is a set of factors that influence an individual’s actions toward accomplishing a goal
Dan Pink • Autonomy • Mastery • Purpose
McClelland’s Achievement Theory Achievement Affiliation Power
Herzberg’s Two-Factor Theory Achievement Recognition The work itself Responsibility Advancement No Satisfaction Satisfaction No Dissatisfaction Dissatisfaction Company Policy Administration Supervision Salary Working Conditions
Leader Leadership A manager who earns the respect and cooperation of employees to effectively accomplish the work of the organization The ability to influence individuals and groups to cooperatively achieve organizational goals.
Communication One Way Two Way No feedback No Discussion Do as your told Feedback Interaction Discussion
human relations - fitting people into work situations so as to motivate them to work together harmoniously
Controlling Function • Controlling – used to monitor activities and make corrections. • It involves comparing actual performance to a predetermined standard. Any significant difference between actual and desired performance would prompt a manager to take corrective action. • If outcomes are not as expected managers may revisit the planning function.