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Expanding Help Line Services. Call to Change C2C. Marie Apke & Matt McCreary Bensinger, DuPont & Associates (BDA) Problem Gambling Help Line Provider for 12 States 24/7 Masters Level Certified Gambling Counselors Over 150,000 help line calls since 1996 Problem Gambling Training & Research.
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Expanding Help Line Services Call to ChangeC2C
Marie Apke & Matt McCreary • Bensinger, DuPont & Associates (BDA) • Problem Gambling Help Line Provider for 12 States • 24/7 Masters Level Certified Gambling Counselors • Over 150,000 help line calls since 1996 • Problem Gambling Training & Research Introduction
UCLA funded pilot research program in 2006 • Results of research indicated: • As effective as face to face in retention • OPG Funded C2C in 2010 • Scarce resources • Now expanded resources Initiation of C2C in California
Designed for 2 types of clients • Co-Gamblers • Primary person impacted by gambler’s behavior • Concerned Others • Secondary impact • 52 Sessions- 15 Clients Family C2C
Continue to monitor goal of connecting Contemplation clients into face to face counseling Feedback from therapists working with former C2C clients Questions???