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Join the Social Care and Inclusion Managers Forum to discuss the future of social care, including topics such as wellbeing, prevention, assessment, integration, and charging. Gain valuable insights and feedback from industry experts.
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Social Care and InclusionManagers Forum 9th December, 2015Looking to the FutureWarm Welcome
Care Act 2014 Underpinning principle General responsibilities and key duties Key processes Wellbeing Prevention Assessment and eligibility Integration, partnerships and transitions Charging and financial assessment Information, advice and advocacy Care and support planning Diversity of provision and market oversight Personal budgets and direct payments Safeguarding Review
Association of Directors of Adult Social Services(ADASS) model for care and support • Good information and advice to enable us to look after ourselves and each other, and get the right help at the right time as our needs change • The recognition that we are all interdependent and we need to build supportive relationships and resilient communities • Services that help us get back on track after illness or support disabled people to be independent
ADASS model continued • When we do need care and support, we need services that are personalised, of good quality, that address our mental physical and other forms of wellbeing, and are much better joined up around our individual needs and those of our carers. Personal budgets are central to this approach. Distinctive, Valued, Personal March 2015
Peer Review Feedback • Address the issue of multiple front doors – clarity over roles and responsibilities • Sort the high percentage of call failure • Determine the future of ILC • Evaluate the success or otherwise of reablement • Review pathways to deliver transformational change
Peer Review Feedback • Articulate the concept of independence for all • Reinforce attachment based practice • Consider establishment of all age disability team • Identify gap in resources to conduct reviews and establish targets
What’s going well • “Can Do” attitude of staff • Good overall peer support • Community Alarm - 97% calls answered in 3 minutes • Safeguarding screening at front door • OT AP attached to the review team • Pilot locality work • Crisis management/interventions
What’s not going so well • Not enough signposting, advice and info • Service users waiting too long for assessments and support • Too many cul de sacs and processes for service users • Not enough community resources • Too many duty teams
General Principles • Putting individuals at the centre of all we do • Supporting the public health whole population approach to healthy lifestyle • Increased focus on universal offer, work, education, training , recreation, settled accommodation and social and economic wellbeing • Making every contact count – to signpost, provide high quality information and advice, with the outcome of promoting good health and wellbeing • Focus on early intervention/prevention, reablement/enablement, to promote independence, delay the need for care and reduce reliance on long term care • Integrate with health, service users should be assessed only once; telling their story once
Prevention Early Intervention • Community Directory • ILC • Carers hub • Simple Assistive Technology • Information Advice guidance and signposting • Lifestyles
Assessment and Response • Multi disciplinary decision making • Eligibility • Appropriate Adults • 24 -48 hour response • Safeguarding screening
Changing need • Unscheduled reviews • Change of Need • Projects i.e. closures of services • Large Scale Safeguarding • BIA
Localities and Long term • Locality working • Reviews • Safeguarding
Learning disability • Forensics • Transitions • Integration • 14 – 25 • Safeguarding
Progress to Date and Next Steps • PROGRESS • Go live 23 November 2015 – First phase Adults • Extended system access • 300 Me-Learning completed • 232 staff attended face to face training • Further face to face training arranged • Reports access • NEXT STEPS • Process Workflow • Navigation Reporting • Financial Module Implementation
Over to You ..... How can you be supported further in making the most of the system?