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MAXIMIZE 2014 Multifamily Asset Management Conference

Learn how to optimize water and waste management in multifamily properties and reduce costs with expert insights from Marc Savas, President of Refuse Specialists, and Chuck Crosby, Vice President of National Exemption Service.

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MAXIMIZE 2014 Multifamily Asset Management Conference

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  1. MAXIMIZE2014 Multifamily AssetManagement Conference Tuesday, October 14, 2014 3:30 PM – 4:30 PM

  2. Focusing on Water and Waste Marc Savas President, Refuse Specialists Chuck Crosby Vice President, National Exemption Service

  3. Focusing on Water and Waste Marc Savas President, Refuse Specialists

  4. Hide Waste Hauling & Recycling Get It Right! Prepared for NAA by Refuse Specialists, LLC. Notice: This information is confidential. Sharing or disbursement of this information is strictly prohibited. All pricing, services, contract management strategies and sample reports described herein or disclosed are the intellectual location and under strict ownership of Refuse Specialists.

  5. Hide Agenda • Introduction • Know what you don’t know • The Overcharges/Errors Occur • Practical Problems & Case Study results • Q & A

  6. Know What You Don’t Know Hide • Keys to Crafting a Waste Hauling and Recycling Program • Understand the your usage • How full are the containers when being picked up? • Is the equipment in the right place? • Is the equipment being serviced on the correct days? • Fair market rates • Bid process • Negotiating • National Contracts • The contracts • Hauler version vs a Client version • Reviewing the invoices • The challenges

  7. Overcharges/Errors - Why Hide • Why are there so many overcharges: The haulers are accustomed to having the ability to; • Add ancillary charges • Change % • Pass along internal costs to their client base The stock hauler contracts typically have a clause allowing them to add/change charges and if you pay these fees they become part of the contract. In most cases waste consultants are able to disallow the egregious parts of their agreements because of their massive buying power, experience and proprietary auditing software.

  8. Hide Case Study; Solving Practical Problems • Large, regional multi-location Owner & 3rd Party Property Management company • National contract in place with prominent national hauler • Difficulty resolving billing errors • Client frustrated from dealing with hauler and continuously resolving issues

  9. Hide Case Study; Results Matter Pre-Program d D New Cost Cost Pre-Program # of Invoices Audited Errors Caught & Corrected

  10. Hide What Types of Errors Were Corrected • 57 different line items across 77 active hauler accounts ranging from overcharges for equipment, to charging for disallowed items per the contracts such as Admin Fees, incorrect percentages for Fuel (and in most cases the fuel is negotiated to $0), etc…

  11. Hide Overview • Typical costs reduced 15% • Invoice audits identify errors in 27.62% of invoices • Contract management and robust reporting

  12. Focusing on Water and Waste Chuck Crosby Vice President, National Exemption Service

  13. Utility Audits Definition • - Review of utility expenses • - Purpose: secure refunds, and lower costs Opportunities • - Utilities: Water/Sewer, Gas, Electric, Telecom (WGET) • - Ranking of ROI • Electric • Gas • Water/Sewer • Telecom Examples Costs Buying Guide

  14. Submetering Definition • - Metering equipment installed in each unit • - Captures utility consumed • Utilities for which YOU are responsible Application • -Indoor Vs. Outdoor • - Full Vs. Partial Capture Pitfalls • - Equipment • Wrong Type • Non-Compliant • Overkill • Proprietary

  15. Submetering Expectations • - ROI • - Integration • - “Green” incentives Existing System • - Equipment Reinvestment • - Collections • - Tariffs New Installation • - Equipment Options • - Vendor • - Client Services

  16. Ratio Utility Billing System (RUBS) Definition • - Allocation of utility expenses • - Charges based on common factors Application • - Full • - Hybrid Cost Considerations RUBS vs Submetering

  17. Q&A

  18. Hide

  19. Marc Savas President Refuse Specialists marc@refusespecialists.com THANK YOU Chuck Crosby Vice President National Exemption Service chuck@submeter.com

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