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Chapter 1

Chapter 1. Personal Effectiveness. Learning and Personal Improvement. Personal Effectiveness: The foundation of great management Learning How to Learn. Myths of Personal Effectiveness. Learning comes with age and experience We know ourselves

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Chapter 1

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  1. Chapter 1 Personal Effectiveness

  2. Learning and Personal Improvement • Personal Effectiveness: The foundation of great management • Learning How to Learn

  3. Myths of Personal Effectiveness • Learning comes with age and experience • We know ourselves • Growth opportunities lie solely in our weaknesses • It’s not me, it’s them • The best managers are hyper-organized and workaholics

  4. Learning How to Learn • Social learning theory • Reciprocal determinism • Modeling

  5. Social Learning Theory • Perception • Behavior • Environment

  6. Four Critical Components • Attention • Retention • Reproduction • Motivation

  7. A Model of Self-Management • Self-Observation/Exploration • Self-Set Goals • Management of Cues • Positive Self-Talk and Rehearsal • Self-Reward and Punishment

  8. Self-Set Improvement Goals • In committing to a goal, a person devotes attention toward goal-relevant activities • Goals energize people • Goals affect persistence • Goals motivate people to use their knowledge to help them attain the goal

  9. Self-Set Improvement Goals • Specific • Measurable • Attainable • Relevant • Time-bound

  10. Putting It All into Practice • Know where you are currently • Set SMART goals for your change • Arrange your world so it focuses your attention and reminds you of your improvement plan and goals • Stay positive and rehearse the desired behaviors at every opportunity • Create your own rewards for accomplishing your targets

  11. Building Self-Awareness • Self-awareness: The key to successful learning and growth • Individual differences and their importance • How do I think critically and analytically • How well do I understand and use emotion

  12. Individual Differences and Their Importance • Ability • Personality

  13. How Do I Think Critically and Analytically? • Cognitive ability

  14. How Well Do I Understand and Use Emotion? • Emotional intelligence

  15. Key Aspects of Emotional Intelligence • Be able to accurately identify and express yours and others feelings • Get in the right mood • Predict the emotional future • Do it with feeling

  16. Cultural Intelligence • CQ-Strategy • CQ-Knowledge • CQ-Motivation • CQ-Behavior

  17. What Are My Dominant Personality Traits? Big Five Dimensions • Extraversion • Emotional stability • Agreeableness • Conscientiousness • Openness to experience

  18. What Are My Personality Preferences? Four Major Preference Areas • Extraversion (E) or Introversion (I) • Sensing (S) or Intuition (N) • Thinking (T) or Feeling (F) • Judgment (J) or Perception (P)

  19. What Are My Core Values? • Individual’s value system • Occupational fit

  20. What is My Preferred Career Orientation? • Career orientation – preference for a specific type of occupation and work context

  21. What is My Preferred Career Orientation?

  22. Career Orientations

  23. Important Self-Awareness Issues • Involve others: seek regular feedback • Focus on strengths, not just weaknesses

  24. The Prevalence and Dangers of Stress • Stress – pattern of mental and physical responses to conditions of uncertainty and perceived threat • Eustress – controlled or productive stress

  25. Sources of Stress • Big Events • Daily Hassles

  26. Strategies for Managing Stress • Physical Hardiness • Psychological Hardiness – ability to remain psychologically stable and healthy in the face of significant stress

  27. Psychological Hardiness • Commitment • Control • Challenge

  28. Dealing with Stress in the Moment • Muscle relaxation • Deep breathing • Mood repair

  29. Managing Time • First be effective, then be efficient • Start with written goals • Follow the 80/20 rule • Use the time management matrix • Learn to say no • Make good lists for effective prioritization

  30. Time Management Matrix

  31. Three Effective Ways to Say No • “I’m sorry. That’s not a priority for me right now.” • “I have made so many commitments to others, it would be unfair to them and you if I took on anything more at this point.” • “No.”

  32. Make Good Lists for Effective Prioritization • Plan the work, then work the plan • Ask “What’s the next action?” • Know yourself and your time use • Internal prime time • External prime time • Fight procrastination • The 2-minute rule

  33. Make Good Lists for Effective Prioritization • Fight procrastination • Swiss Cheese Method • poke small holes in an A project with instant tasks • Instant tasks • require 5 minutes or less of your time and makes some sort of hole in your high priority task

  34. Make Good Lists for Effective Prioritization • 2-minute rule • Any time demand that will take less than 2 minutes should be done now

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