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ncommand , pioneer’s mobile solution. ncommanD. Mobile business application Make and receive work calls using your mobile phone or computer. Easily send and receive instant messages while you’re on the move. Co-worker Presence Office collaboration on the go
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ncommanD • Mobile business application • Make and receive work calls using your mobile phone or computer. • Easily send and receive instant messages while you’re on the move. • Co-worker Presence • Office collaboration on the go • Included with UC Professional Plans
MAKE YOUR OFFICE MOBILE • nCommand • easily send and receive instant messages while you’re on the move. • see who is immediately available to share information or answer questions. • presence feature automatically changes your status to “available but out of the office” when you’re on the road.
WHAT ELSE SHOULD I KNOW • nCommand lets you store contacts, chat, and make calls from practically anywhere in the world. As long as you have wifi access, you will avoid all voice roaming fees. • Are your partners and colleagues Pioneer customers? Add them to your nCommand directory!
PRESENCE AND CHAT • Easily chat with co-workers • Status • Available • Away • Not logged in • Directory • Personal • Business
USE CASE • Before you call or transfer a call, leverage status to see if your co-worker is • Available • Not Logged In • Away
SMARTPHONE INTEGRATION Personal or Business Profile Make Calls Pull Call
LEVERAGE WIFI FOR CALLS • Poor cell coverage but still need to make a call? • Leverage WIFI to make work calls • Display Business Caller ID
PULL CALL EXAMPLE • Start a call on your way to the office and want to leverage your desk phone you can pull the call to your desk phone • In the middle of a conference call and to pick up the kids from soccer, open the app on the phone and pull the call seamlessly
DESKTOP INTEGRATION • Easily chat with co-workers • Status • Directory • Personal • Business • Collaboration • File Share • Screen Share
DESKTOP SHARE USE CASE • Take the guessing out of collaboration with co-workers. • Don’t try to walk your co-worker through a spreadsheet (r56) • click one button and everyone can see the same document.
Features • Business Phone Profile • Audio • Video • Transfer to Voicemail • 3-Way Calls • Call Park and Retrieval • Pull Call • Chat (1:1 and Group) • File Transfer • Screen Share • Conference Bridge • Call History • Visual Voicemail • Presence Status • Available • Away • Busy • Contact Directory • Personal • Business
Scott Layman slayman@pioneertelephone.com 301.526.2919 Thanks for joining us today! STAY IN TOUCH