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Laura Bouvier Marriott International, Inc. Senior Vice President, Property System Services

1. Marriott International Overview. More than 3,200 properties and 570,000 roomsIn 67 countries146,000 associates2008 sales from continuing operations $13B . 2. Marriott's Strategic Objectives. Solidify Product and Service LeadershipDrive ProfitOptimize Growth. 3. Marriott's Brands. Select Service.

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Laura Bouvier Marriott International, Inc. Senior Vice President, Property System Services

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    2. 1 Marriott International Overview More than 3,200 properties and 570,000 rooms In 67 countries 146,000 associates 2008 sales from continuing operations $13B

    3. 2 Marriott’s Strategic Objectives

    4. 3 Marriott’s Brands

    5. 4 Marriott’s Business Model

    6. 5 Marriott’s Business Model Marriott International is predominantly a management company We own very few assets We receive fees for our services The revenues we generate represent our fees PLUS reimbursed costs Our income starts with the fees we earn from operations From fees to income Fees from operations Minus SBU operating expenses Equals SBU Operating Profit Minus corporate expenses Minus interest expenses Plus interest income Minus taxes Equals Net Income

    7. 6 Information Resources (IR) Organization

    8. 7 IR Strategic Direction – agilITy Program

    9. 8 IR Roadmap

    10. 9 IR Roadmap Key Programs

    11. 10 IR Principles and Standards for IT CORE PRINCIPLES Maximize Enterprise Value Drive Business/IT Convergence Manage Data as a Business Asset Design for Agility Deliver Appropriate Quality Manage the Lifecycle

    12. 11 IR StAR Standards The StAR Standards comprise a core subset of the Technology Standards. These standards define the agreed upon technology products and processes we will follow to implement and support the technology we provide, and lay the foundation for the IT Internal Strategic Alignment Review (StAR) Process.

    13. 12 IR Governance for Standards

    14. 13 Vendor and Contract Management IR Vendor Relations (VR) facilitates the vendor selection, contracting and management process for technology related products and services and supports the Marriott organization through:

    15. 14 Marriott’s Technology Awards

    16. 15 Marriott International, Inc.

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