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Nonverbal Communication in Business

Nonverbal Communication in Business. By: Tracy Tran. Content . Nonverbal ? Types Implementing your understanding of nonverbal communication Conclusion. What is nonverbal?. source. Types of non-verbal communication. Facial and body language

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Nonverbal Communication in Business

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  1. Nonverbal Communication in Business By: Tracy Tran

  2. Content • Nonverbal ? • Types • Implementing your understanding of nonverbal communication • Conclusion

  3. What is nonverbal? source

  4. Types of non-verbal communication • Facial and body language • The communication of silence, time, colour and space • Communication through signs and symbols

  5. Facial and body language • Eye contact source

  6. Facial and body language cont’s • Facial expression source

  7. Facial and body language cont’s • Gesture

  8. Facial and body language cont’s • Posture source

  9. The communication of silence, time, color and space • Silence source

  10. The communication of silence, time, color and space • Time source

  11. The communication of silence, time, color and space • Color source

  12. The communication of silence, time, color and space • Space source

  13. Communication through signs and symbols • Signals source

  14. Communication through signs and symbols • Objective language source

  15. Communication of feelings by content-free speech • Expression of feelings • Identification of feelings • Analysis of feelings expressed

  16. Table 1: number of correct identifications of each feeling Feeling expressed Number of correct identification anger 156 fear 60 happiness 104 jealousy 59 nervousness 60 pride 130 sadness 118 satisfaction 74 sympathy 93

  17. Implementing your understanding of nonverbal communication • Encoding: source

  18. Implementing your understanding of nonverbal communication • Decoding: source

  19. Conclusion • Important to understand source

  20. Thank you for your attention

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