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introduction. Definition : Counselling is a way of working with people in which you understand how they feel and help them to decide what to do.In medical field: At this Era What is the condition:( disease or situation)Available of Options, but partially when decision is straightWho else ca
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1. Art of Counselling gynaecology is example Salah Baloul MRCOG
Consultant Obstetrician & Gynaecologist
King Abed Aziz Specialist Hospital
2. introduction Definition : Counselling is a way of working with people in which you understand how they feel and help them to decide what to do.
In medical field:
At this Era
What is the condition:( disease or situation)
Available of Options, but partially when decision is straight
Who else can benefit (clients, family ,friends)
3. COUNSELLING SKILLS Non verbal communications
Listening and learning skills
Building confidence and given support
4. Non verbal communications Showing your attitude through your posture, your expression, every thing except speaking
Keep your head level
Pay attention
Remove barrier
Take time
Touch appropriately and professionally
5. Listening and learning skills Ask open questions (how, what, when
.not are you, did you ,has he. sometimes to make sure of a fact)
Use responses and gesture which show interest. To encourage talking (smiling, response like
Mmm ,Aha)
6. Cont
. Reflect back what he or she says.. means to repeat differently what is said, to show you have heard. This will encourage more talking.
Empathize :show that you understand how he or she feels
Avoid judging words: like right, wrong ,bad , good though this may be used sometime.
7. Building confidence &giving support Accept what the person thinks or feels.
wrong idea disagree or criticize
reduces confidence
Agree difficult to suggest something different
accept= neutral: how ? By reflecting back, response and gesture, empathizing
.
8. Building confidence
Cont(1) Recognize &praise what the person doing right. ( different between health worker and counsellor). Also may feel something serious dont worry may reduces the confidence
Give practical help: hungry or thirsty. Already had a lot of advice, has a clear problem. And you want to show support and acceptance.
9. Building confidence
Cont(2) Give a little simple information: *Wait till building confidence *Things can be done today *Only one or two pieces of information *Be positive not sound critical.
Simple language
Make one or two suggestions NOT commands
10. Thank you