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, Chief Executive, Nimbus. ian.gotts@nimbuspartners.com. Adoption of business change. R = I x A 2 “As chairman, the most important part of my job was stopping initiatives, not starting them” Sir John Harvey Jones – Chairman ICI. Strategy definition. Scorecards Metrics. Process Procedures.
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, Chief Executive, Nimbus ian.gotts@nimbuspartners.com
Adoption of business change R = I x A2 “As chairman, the most important part of my job was stopping initiatives, not starting them” Sir John Harvey Jones – Chairman ICI
Strategy definition Scorecards Metrics Process Procedures Planning Alerting Documents & files Resources & roles Hierarchy of information COP Common….. Operational…. Platform….
It’s all in the name Business Management System The AvayaWay HqO OurValues HitchhikersGuide knowhow LEAN TheWayThatWeWork (TW TW W)
Lockheed Martin : UK GBAD Falcon Soothsayer Air Traffic JSF C130J WECDIS Merlin Address Interpretation DFTS CEC Census
Lockheed Martin : drivers • Change from single programme to multi-programme [13+] (matrix organisation) • IEP (Integrated Engineering Process) • Paper based QMS • Competitive pressures • CMMi Level 3 mandated from group
Lockheed Martin : problems IEP (Integrated Engineering Process) Core process defined by US in 200 page MSWord document Not related to performance metrics or measures Stored on intranet with supporting documents >>> 400 hits per month
Lockheed Martin : how “We realised that in order to achieve our aims and objectives we needed a software partner that would enable us to map and evolve our processes visually and collaboratively, and provide a way of measuring improvement” Steve Bailey Director of Engineering Excellence Lockheed Martin
Lockheed Martin : results • Every programme based on standard processes • All process related information accessed dynamically over intranet • Processes, documents, systems, measures • Personalised by role • Mechanism for suggesting improvements • Compliance as a by-product
Lockheed Martin : results • £5.7m savings this year, £4.5m predicted next year • £15m in process improvement year to date • Greatly improved employee ownership of processes • CMMI Level 3 6 months ahead of plan >> page hits now 40,000 / month ….ADOPTION
Lockheed Martin : results Win rate from 30% to 100%
Lockheed Martin : next steps • Gap Analysis to CMMI L4 completed, Gap analysis to L5 underway • Full integration of CMMI activities with ISO & LEAN • Complete the Cultural Change to a true Process Focussed organisation
Read the book* and get the results you deserve *To get a COMPLIMENTARY copy of the book email me at ian.gotts@nimbuspartners.com In summary CMMi is a mechanism for driving up consistency and adoption CMMi should be a “by-product” Look to reuse information - YourCOP