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New Technology to Support Independent Living: User Issues

New Technology to Support Independent Living: User Issues. Andrew Sixsmith. R&D at Liverpool. EnableAge EU-funded project CareKeys EU-funded project SIMBAD DTI/DoH-funded project BT/Anchor Housing evaluation OTIS Internet School EU-funded project EQUAL project on dementia

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New Technology to Support Independent Living: User Issues

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  1. New Technology to Support Independent Living: User Issues Andrew Sixsmith June 2003

  2. R&D at Liverpool • EnableAge EU-funded project • CareKeys EU-funded project • SIMBAD DTI/DoH-funded project • BT/Anchor Housing evaluation • OTIS Internet School EU-funded project • EQUAL project on dementia • eInclusion project • BTexact Centre on Community Care June 2003

  3. Key issue: the user perspective • Issues of Quality of Life • Client satisfaction • Enablement June 2003

  4. Elder care: multiple stakeholders • Who is the “user” • Person • Carer • Service funder • Care provider • Technology provider- new player June 2003

  5. Problems of care • Institutional maintenance • Logistics, resources, culture • Regimentation • Routinisation • Depersonalisation • Lack of power June 2003

  6. Positive potential of technology • Person-focused services • Flexibility • Responsiveness • Empowerment • Preventative June 2003

  7. Negative potential of technology • “Problems” are located in the “person”, i.e., their “incapacities” are seen as the determinant of their ability to remain independent and ultimately their QoL • Lack of focus on positive aspects of life, leading to overly negative view • Lack of focus on coping and creative responses people make to their changing situation • Focus on person ignores the contribution of situational factors • Different problems can lead to same outcome- e.g. sensory impairment can lead to isolation as much as loss of social network June 2003

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