TE 601 Distance Education

1. TE 601 Distance Education Instructor: Bill Duff, Jr. 408K CRRB (CERC) Tel. 293-0405 x4147 Email: bill.duff@mail.wvu.edu Web site: http://www.cerc.wvu.edu/duffy/TE601.htm

2. Course Syllabus COURSE:TE 601Distance Education DESCRIPTION: This course will address the nature of technical communication systems in distance education; their configuration and behavior, and the organizational factors associated with their development, acquisition, use, and maintenance. Topics relevant to elementary, secondary, and higher education will be covered. Implications for training in industry will also be covered. INSTRUCTOR: Bill Duff, Jr, 408K CRRB, WVU, Morgantown, WV 26506 304 293-0405, ext 4147, e-mail bill.duff@mail.wvu.edu Please call for an appointment. (Directions to CERC)

3. OBJECTIVES: • Expose students to scholars and practitioners from a variety of fields associated with education and communication and information systems. • Make students aware of the technical features and operation of communication and information systems used for distance education in a variety of educational settings; elementary, secondary, and higher education, as well as, industrial settings. • Provide a forum for the presentation and discussion of new ideas, controversial issues, and future possibilities associated with the installation and management of communication and information systems in educational settings. • Describe the adoption and use of distance education systems including the roles of students, administrators, teachers, trainers, and facilitators. • Provide opportunity for students to observe live satellite distance education program • and participate in CMC for distance education. • Develop skills in the planning and production of distance education programs.

4. STUDENT REQUIREMENTS: 1. Attend all scheduled class sessions and participate in discussions. 2. Complete all reading assignments. 3. Observe and critique: one 2-way video/2-way audio videoconference distance learning program, andone 1-way video/2-way audio satellite delivered distance learning program. Select sites from list provided on course calendar. 4. Critique two computer mediated communication (CMC) education or training programs. 5. Working with a partner, prepare, conduct and video tape a 20-minute multimedia presentation in a distance education site of origin (4th Floor Allen Videoconference room, or 405 Allen Hall). Select a topic of your choice. This will be a simulation of a distance education class being taught using one of the 3 methods of delivery.  

5. STUDENT REQUIREMENTS: 6. Working with a partner, prepare: an actual home page and two/three pages of content/instruction for a CMC course of your choice. Use FrontPage 98 (Allen 401 Lab), MS Word, or Web CT(if available). 7. Working alone, choose a. or b.: a. Create an infrastructure development plan for an institution to improve their ability to use distance education/training. This must be based on an actual institution or facility. OR b. Develop a proposal to design and produce a teleconference for education/training (must be a series of 3 programs or more).

6. COURSE GRADING: Student requirements _ % of grade 1.&2. Attend classes and complete all readings 10 3. Critique two teleclasses 10 4. Critique two computer (www/Internet) course 10 5. Multimedia presentation 25 6. CMC Course materials 25 7. Infrastructure development plan (or) proposal 20

7. COURSE TEXT: Minoli, D. (1996) Distance Learning:Technology & Applications. Artech House Pub, Norwood, MA. Van Dusen, G. (2000) Digital Dilemma: Issues of access, cost, and quality in media-enhanced and distance education. Jossey-Bass. San Francisco, CA. Maughan, G.R. (Ed) (fall 2001- In Press) Technology Leadership: Communication and information systems in higher education. Jossey-Bass. San Francisco, CA.

8. WVU Social Justice Statement West Virginia University is committed to social justice. I concur with that commitment and expect to foster a nurturing learning environment based upon open communication, mutual respect, and non-discrimination. Our University does not discriminate on the basis of race, sex, age, disability, veteran status, religion, sexual orientation, color or national origin. Any suggestions as to how to further such a positive and open environment in this class will be appreciated and given serious consideration. If you are a person with a disability and anticipate needing any type of accommodation in order to participate in this class, please advise me and make appropriate arrangements with Disability Services (293-6700).

9. TE 601 DISTANCE EDUCATION Fall 2003 - TOPIC OUTLINE 8/26 Introduction to course. Introduction to topic. 9/2 Class meets in CRRB building 1st floor room 109 Distance education; concepts and systems. Van Dusen, 1-19 Communication infrastructure analysis. Minoli, 1-42 9/9 Overview of typical comm & info systems in education and infrastructure development. Minoli, 43-124 Maughan, Chap 2 9/16 Observations/Site study. 9/23 Television program planning, origin, and presentation. Van Dusen, pp 21-39 Minoli, 125-144 9/30 Television signal distribution over distances; technical means. Minoli, 197-234

10. TE 601 DISTANCE EDUCATION Fall 2003 - TOPIC OUTLINE 10/7 Observations/Site study. 10/14 Videoconference techniques. 10/21 CMC instruction over distances. Minoli, 235-248 10/28 Classroom use of computer mediated instruction over distance. Van Dusen, pp. 41-61 Minoli, 263-268 11/4 CMC planning and management. Minoli, 269-298

11. TE 601 DISTANCE EDUCATION Fall 2003 - TOPIC OUTLINE 11/11 Observations/site study. (Due next week 11/13) 11/18 Technology leadership and distance education/Studies Maughan, Chap 8 Van Dusen, pp. 63-94 11/25 No Class. Thanksgiving Break 12/2 Future systems development and services, content summary and wrap-up. Current Journals 12/9 Student presentations.  

12. TE 601 Distance Education • … will address the nature of technical communication systems in distance education and training; their configuration and behavior, and the organizational factors associated with their development, acquisition, use, and maintenance.

13. TE 601 Distance Education • Supplemental Text: Van Dusen, Gerald,C. (2000) Digital dilemma: Issues of access, cost, and quality in media-enhanced and distance education. Jossey-Bass, San Francisco • Reading Schedule: • 9/14 pp. 1-19 • 9/28 pp. 21-39 • 10/19 pp. 41-61 • 11/16 pp. 63-94

14. References: Web • http://www.cvc.edu/ • www.distance-educator.com • http://uwhelp.wisconsin.edu/majors/distancelearning/index.asp • http://www.uwex.edu/disted/index.html • http://www.ed.psu.edu/acsde/

15. Distance Education - Definitions 1. learning that takes place at a site remote from the instructor (Feasley, 1982) 2. the delivery of credit and non-credit instruction where the majority of content expertise and management is at one location and the majority of student learning is at another (Evans, 1986) 3. implying all forms of education in which the teacher is involved and operating specifically in a role that is not in the classroom or in the same location as the pupil (Dunnett, 1990)

16. More . . . 4. the acquisition of knowledge and skills through mediated in-formation & instruction, encompassing all technologies & other forms of learning at a distance (U.S. DL Assoc, 1996) 5. the interactive delivery of educational programming to remote sites (2-way and interactive and that the source of the instruction or information may be at a distance and has to be accessed over an appropriate network ) (Minoli, 1996)

17. Reasons for Distance Education • Corporate world - employee skills determine competitiveness (training & performance support) • Government – cost reduction and employee skill needs • K-12 schools - the quantity and quality of teachers as well as broadening the window on the world • Higher education - costs for traditional teaching, need to serve non-traditional students, and maintain enrollments

18. Institutional Approaches • For-Profit Educational Institutions: Univ of Phoenix, DeVry, etc. • Avant-garde Educational Institutions: West Gov Open Univ, Southern Reg Elec Campus, Nat Technological Univ, etc. • Not-For-Profit: The rest of us • Business & Government: Just about everyone

19. Move to Virtual Education/Training Virtual corporation / Virtual campus • Institutions around the country use television, telephone systems, computers (private networks, Internet, and commercial on-line services). • Some institutions hammer together off-the-shelf products or buy turn-key systems, others create their own systems/software • Most educational institutions create their own courseware, others create w/consultants • Most corporations outsource courseware

20. Distance Education Formats • 1-way video/2-way audio (satellite) • 2-way video/2-way audio (teleconferencing) • Computer Mediated Comm (CMC) • Personal Internet or Groupware (CMC) (text,video,audio,graphics) Internet or private network

21. Distance Education • Time • Synchronous – all participants, same time • Asynchronous – participants engage when/where • Functions • Messaging • Seek and acquire • Teaching/learning interaction

22. Registration Bookstore/course mats Course content Contact with instructor Contact with other learners (ind/group) Non-tech troubleshooting Feedback/evaluation Financial aid Resource/research materials Transcripts/training tracking Messaging Technical support Range of DE Services

23. Change and Restructuring for Distance Education • A wide range of options exist for the restructuring of education and training to take advantage of DE • Variables that effect change are: economics, technology, cultural behaviors & beliefs Changes in formal structure - boundaries - responsibilities - comm channels Changes in informal structure - work relations - group norms - status

24. Politics of Distance Education • Millennial Restructuralism – radical restructuring postsecondary institution from the ground up to respond to social, demographic, and economic changes • Incremental Reformism – evolutionary change while preserving some principles of the academy (i.e. faculty oversight, academic freedom, tenure, etc.) Van Dusen, 2000

25. Distance Education ?’s • Distance education and virtual education options - are they expanding? • Institutional infrastructure - is it maturing? • Are participant numbers increasing? • Do quality and appropriateness remain issues? • What are new challenges to institutions as well as to our philosophy of education/training?