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Morale and service go hand in hand at busy call center

Morale and service go hand in hand at busy call center. WHAT THEY DO

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Morale and service go hand in hand at busy call center

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  1. Morale and service go hand in hand at busy call center WHAT THEY DO This Silver Spring, Md, team manages high volumes of anxious members seeking medical attention or advice. To help staff members deal with their own stress and frustrations, the team created a series of fun, healthy diversions: “crazy hat day,” a ’70s costume contest and lunch-time karaoke, among other things. Visit LMPartnership.org for ideas and tools for your team.

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