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CHAPTER 7: TECHNOLOGY ACCELORATERS. Katy Lovett, CJ Baker, and Matt Snowden. Does technology fit into your hedgehog concept?. If yes, carefully select it If no, do without or settle for less. Technology is an accelerator, not a creator of change. Walgreen’s Vs. DrugStore.com
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CHAPTER 7: TECHNOLOGY ACCELORATERS Katy Lovett, CJ Baker, and Matt Snowden
Does technology fit into your hedgehog concept? • If yes, carefully select it • If no, do without or settle for less
Technology is an accelerator, not a creator of change • Walgreen’s Vs. DrugStore.com • McDonald’s and credit cards
The Technology Trap • “….technology by itself is never a primary cause of either greatness or decline.” (p. 157) • Examples: • Westinghouse and the AC electrical system • De Havilland and the Comet • Not a differentiation between “Good to Great” and “Just Good.” • Relying too heavily makes you lazy
Strategy • Proactive not Reactive • Common Traits of “Good to Great” • Improvement • Excellence • Creativity • Do we really want to be great? • Wayne Sanders of Kimberly-Clark: “We’re just never satisfied. We can be delighted, but never satisfied.”
SUMMARY • Accelerates momentum, doesn’t create it • Technology must fit into your hedgehog strategy • If fundamentals are not in place, technology can’t save you