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Embrace the Power of a Diverse Chapter. A Guide for Chapter Diversity Outreach. Building your chapter strategy The IREM ® Advantage. To educate real estate managers and certify their competence and professionalism To enhance members’ professional competence and performance
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Embrace the Power of a Diverse Chapter A Guide for Chapter Diversity Outreach
Building your chapter strategyThe IREM® Advantage • To educate real estate managers and certify their competence and professionalism • To enhance members’ professional competence and performance • To serve as an advocate on issues that affect the industry • To advance the professional stature of real estate management
Building your chapter strategyThe IREM® Advantage • Top-of-the-line professional education and training • All courses taught by current practitioners who are successful executives in the industry • Curriculum addresses all aspects of real estate management and focuses on practical applications • Conferences, webinars, and publications address current and emerging industry trends and issues
Building your chapter strategyThe IREM® Advantage • Well-informed • Institute’s award-winning magazine, Journal of Property Management (JPM®) covers latest industry news • Industry research and management guides for all types of properties – including annually published Income/Expense Analysis® Reports • Timely publications address current hot topics in the industry
Diversity matters • Diversity is relevant to every single one of us • Diversity exists in every single interaction we have with another person
Diversity matters • Diversity of people brings a diversity of ideas • Diversity of ideas brings the best solutions
Diversity matters • Diversity is a strategy • Use it to meet your chapters goals • Diversifying your chapter will grow your chapter • Diversifying your chapter will bring fresh ideas to your chapter • Diversifying your chapter will strengthen member engagement • A growing, fresh, engaged chapter is a powerful chapter
Diversity matters • Once you have completed this session, you will be able to: • Define diversity for your chapter • Analyze where your chapter can capitalize on new opportunities • Create and implement a plan for diversity outreach and retention
What is diversity? • Diversity means difference • No single definition is right for every situation • Common misperceptions: • race relations, gender equality, affirmative action, quotas, compliance, sensitivity • These are all part of the larger conversation, but diversity means difference, and difference takes many forms
What is diversity? • IREM® Diversity Statement “IREM® encourages diversity. We welcome individuals of all races, genders, creeds, ages, sexual orientations, national origins, and individuals with disabilities. Our organization strives to provide an equal opportunity environment among its members, vendors, and staff.”
What is diversity? • Activity 1 • Association Forum Diversity Summit, 2011 “Diversity is having the willingness and ability to recognize, understand, respect and effectively respond to unique talents and needs of all individuals, regardless of their packaging.”
Defining diversity for your chapter • Every chapter will have a different perspective on what diversity means for its membership • A first step is understanding how your chapter membership compares to your local market
Know your market Activity 2 • Take a few moments to think about the makeup of your chapter. • At the same time, think about the make up of your local real estate community • How do they compare? • Where might there be some untapped resources? • Gender • Ethnicity • Property types • Age • Disability • Career level or specialty • Sexual orientation • Education level
Know your market • Think there’s no cultural diversity in your market? • America’s growing diversity has reached nearly every state • Look at these maps based on U.S. Census Bureau data and projections
Know your market • U.S. Disability stats Reported on www.aapd.com
Know your market • Business rationale: • Two thirds of new households in the United States are minorities • Minorities represent 30 percent of the U.S. population, and their buying power is growing steadily • Several states already are “majority minority” • Numbers of same-sex households are growing • A steady 10% of Americans report a disability
Know your market • www.factfinder.census.gov • Search by city, county, state • Social characteristics • Economic characteristics • Housing characteristics • Demographic characteristics • Drill down to “show more” about each set of characteristics
www.factfinder.census.govSample Houston, TX – Social Characteristics
www.factfinder.census.govSample Houston, TX – Economic Characteristics,Housing Characteristics
www.factfinder.census.govSample Houston, TX – Demographic Characteristics
Building your chapter strategyCollaboration • Collaborate - Don’t go it alone • Look for ways to work with other organizations • Other real estate management organizations • Examples: Local BOMA, NAA, or AHMA group • Allied organizations in real estate • Examples: Local Realtor® board, AREAA chapter, NAHREP chapter, AAREP chapter, NAGLREP chapter • Non-real estate organizations with common goals • Examples: Local community colleges or universities (academic groups as well as social clubs), local military or veterans groups, Local Business Fraternities or Sororities, Chamber of Commerce • Supporters • Examples: IREM® Foundation, Friends of IREM, local properties
Building your chapter strategyBest Practices Be inspired by the successes of other IREM chapters Indianapolis Chapter No. 24 • John Perine, CPM®, President • Julie Dowry, IAE 8th Annual Take Our Future to Lunch 10:00 am Job Fair 11:00 am registration & networking 12:00 lunch program Meet and mentor students interested in property management careers from Ball State, IU, Butler, Purdue & Notre Dame. Visit our job fair and get inspired by our guest speaker, Josh Bleill, co-author of “One Step At A Time: A Young Marine’s Story of Courage, Hope, and a New Life in the NFL,” which follows his journey from enlistment then on to active duty, through two years of rehab, and ultimately to his job with the Indianapolis Colts.
Building your chapter strategyBest Practices Be inspired by the successes of other IREM chapters Greater New York Chapter No. 26 • Diana Bosjnak, CPM®, President • Sheila Still, IAE Scholarships • Whether you’re aspiring to achieve an IREM® credential and/or looking to enrich your knowledge, IREM ® is committed to helping you reach your professional development goals. Cost doesn’t have to be an obstacle – IREM has a wide array of scholarships available to help alleviate the financial burdens associated with higher education. • Our chapter offers the following scholarships: IREM Brooker Chapter Scholarship IREM Brooker Chapter Book Scholarship • Additionally, IREM offers scholarship programs at the national level through the IREM Foundation. The IREM Foundation awards scholarships to qualified students at all career stages, from those currently enrolled in college to those working towards an IREM credential. Click here to download IREM Foundation scholarship applications.
Building your chapter strategyBest Practices Be inspired by best practices of other chapters Western North Carolina Chapter No. 40 • Christopher Mauth, CPM, President • Jackie Campbell, IAE IYP Green Building Tour • The IYP Committee hosted an exclusive tour of one of Charlotte’s premiere green buildings, 1 Bank of America Center. It was a huge success and everyone enjoyed happy hour after the tour. • The mission of IYP is simple: “to promote growth for young professionals, IREM and the asset and property management field by providing educational and social networking mixers in a casual, progressive and fun environment.”
Building your chapter strategy Activity 3 • Outcome - Identify local opportunities for collaboration • Instructions – Using the categories at right, write down the name of one organization in each category in your local market that you have worked with minimally or not at all • Tip – Return to slide 26 for examples. • Work alone or in groups. • Other real estate management organizations • Name one • Allied organizations in real estate • Name one • Non-real estate organizations with common goals • Name one • Supporters • Name one
Building your chapter planResources within the chapter • Resources within your chapter • Look for leadership • Who among your members has a passion for diversity? • Consider naming a Diversity Chair • Executive Council members • Look for participants • Who among your members will support chapter diversity efforts? • Mine chapter membership and transactions data • Conduct a chapter profile – ask about demographics-age, gender, ethnicity, property types, career level, educational background, languages spoken, areas of expertise
Building your chapter strategy Activity 4/Chapter Plan • Put together the results of activities • Using these results: • Prioritize opportunities • Define one or two feasible outreach goals • Assign a leader • Define expectations and accountability within chapter • Market opportunities identified (Slide 13) • Collaborations identified (Slide 26) • Leadership identified (Slide 31) • Supporters identified (Slide 31)
Retaining • Foster the diversity that already exists in your chapter • Continuously work to “recognize, understand, respect and effectively respond to unique talents and needs of all individuals, regardless of their packaging” • Four Cornerstones of Diversity • Knowledge • Understanding • Acceptance • Behavior • Other
Retaining • Four Cornerstones of Diversity • Knowledge – Learn about others who are different • Understanding – Use that knowledge to gain empathy for others • Acceptance – Respect values of others • Behavior – Look for ways to change how you interact with others
Wrap-up • Power of a diverse chapter • Grow – Attract more students and members • Retain – Keep existing members involved and coming back • Combine results of Activities to create diversity strategy or analyze your existing strategy • Benchmark of current diversity • Targets for broadening chapter makeup • List of resources to reach targets • Assign oversight to chapter leader(s) with actionable goals • Earn points in your Chapter Star Workbook
Resourceswww.diversityinc.com/department/168/Divesity-Facts/