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Workplace Bullying. Workplace Bullying. What Is Workplace Bullying?. Workplace bullying : Unwelcome behavior that humiliates or intimidates a co-worker or otherwise sabotages his/her performance Forms of bullying: Hostility Abuse Abuse of power Deceit and sabotage Other
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What Is Workplace Bullying? • Workplace bullying: Unwelcome behavior that humiliates orintimidates a co-worker or otherwise sabotages his/herperformanceForms of bullying: • Hostility • Abuse • Abuse of power • Deceit and sabotage • Other • Bullying also includes behavior that is not covered by anti-harassment and anti-violence laws
The Toll • Companies that allow bullying have issues with employee morale,productivity and retention • Individuals may be distracted and/or seek work elsewhere to protect their health • Physical illnesses from prolonged stress • Psychological disorders - e.g., anxiety, compulsive behavior,depression • Substance abuse from attempts to cope
Anti-Bullying Law and Policy • Some forms of bullying are illegal: • Assault and battery • Retaliation • Discrimination and harassment based on protectedcharacteristics • Defamation • Many countries have passed comprehensive anti-bullying laws • Many states are considering similar legislation • It is our policy that every employee, regardless of his or her position, deserves to be treated with civility, dignity and respect.
Anti-Bullying Law and Policy (cont’d) • Some forms of bullying are illegal: • Assault and battery • Retaliation • Discrimination and harassment based on protectedcharacteristics • Defamation • Many countries have passed comprehensive anti-bullying laws • Many states are considering similar legislation • It is our policy that every employee, regardless of his or her position, deserves to be treated with civility, dignity and respect.
Hostility • Unacceptable behavior: • Shouting, yelling, spiteful remarks or "fighting words“ • Pounding on tables, slamming doors, stomping, kickingor breaking things • Giving others the "silent treatment" or refusing tocommunicate or cooperate • Staring disdainfully or threateningly at co-workers • Otherwise expressing anger in an intimidating or threatening way
Pop Quiz! • Which of the following best describes how anger should be dealt with in our organization? • Repress it. • Express it in a non-intimidating way. • Use the silent treatment. • Use bodily or facial expressions rather than “fighting words.” • Express it in writing rather than verbally.
Abuse • Abuse: Targeting a co-worker for mistreatment • Forms of abuse: • Humiliation • Harassment • Isolation • Combativeness • Violence
Abuse of Power • Abuses of power by supervisors and other decision-makersinclude – • Retaliation • Unrealistic expectations • Unfair rules • Arbitrary decisions • Improper motives
Deception and Sabotage • Examples of deception and sabotage include – • False accusations • Defamation • Stealing credit • Withholding information/resources • Otherwise setting up a co-worker to fail
Psychological Causes of Bullying • Bully may be an executive, supervisor, co-worker, vendor orclient/customer • Causes of bullying include – • Sense of entitlement • Insecurity • Lack of empathy • Mental illness
Our Anti-Bullying Policy • Our policy prohibits – • Intimidating others through expressions of hostility • Belittling or demeaning others through ridicule, etc. • Engaging in behavior intended to torment, isolate or mistreat another • Mistreating others through inappropriate punishments, unfair assignments, etc. • Using deception to defame or discredit another's performance • Taking pleasure in/disregarding negative effects that one's behavior may have on someone else
Enforcement • Our anti-bullying policy applies to – • All employees • Workplace interactions with all others • Retaliation against someone for making a complaint in goodfaith is strictly prohibited • You must report violations of our anti-bullying policy to the appropriate individuals • What does our anti-bullying policy mean? • Jerks in the workplace won't be tolerated!
Thank you for participating! This course and the related materials were developed by WeComply, Inc. and the Association of Corporate Counsel.