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Bullying in the Workplace. Think bullying happens only on the playground?. Dottie Mersinger. "bosses and toddlers with too much power, act alike .“ ~ Lynn Taylor. Common Bullying Tactics. Falsely accusing someone of “errors” not actually made .
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Bullying in the Workplace Think bullying happens only on the playground? Dottie Mersinger
"bosses and toddlers with too much power, act alike.“ ~ Lynn Taylor
Common Bullying Tactics • Falsely accusing someone of “errors” not actually made. • Staring, glaring, being nonverbally intimidating and clearly showing hostility. • Using the “silent treatment” to “ice out” and separate from others. • Yelling, screaming, and throwing tantrums in front of others to humiliate a person.
Common Bullying Tactics • Stealing credit for work done by others. • Abusing the evaluation process by lying about the person’s performance. • Rebelling for failing to follow arbitrary commands. • Using confidential information about a person to humiliate privately or publicly.
Heard this? The term for being made to feel stupid is “PIMP,” which stands for put in my place. • Often heard in medical education
Not Bullying? Actions not usually considered workplace bullying: • A manager who shouts at or criticizes all of his or her employees. • A co-worker who is critical of everything, always takes credit for successes and passes blame for mistakes, and/or frequently makes hurtful comments or jokes about others. • Negative comments or actions that are based on a person's gender, ethnicity, religion, or other legally protected status.
Who Are the Bullies? • Co-worker or boss • Could be a type “A” personality • Driven, competitive, easily frustrated, and verbally abusive • Two-faced in nature • Crave power and control • Are Manipulators • Use charm and deceit
Effects of Bullying • Workplace bullying is a health hazard • Workplace bullying is behavior, often repeated, by one or more employees, that humiliates, victimizes, undermines or threatens another employee or employees, and thereby creates a work related risk to personal health or safety.
Effects of Bullying Workplace bullying can have serious effects, for instance: • Stress • Absenteeism and low productivity • Low self-esteem • Anxiety/Panic Attacks • Depression • Digestive upsets • High blood pressure • Insomnia • Relationship trouble Loss of sleep • Post traumatic stress disorder • Suicide.
Identify Bullying • Is it bullying? • Beti and the Resident
Bad for Education Administration • High turnover rate in coordinators and GME personnel • Low productivity • Lost innovation • Difficulty hiring quality employees and matching the best residents and fellows as word spreads that the program/institution has a malignant environment.
What can you do? • Document incidents • keep a journal with details, dates and names • Report incidents to HR or management • Stand-up to the bully but don’t do it alone • If unsuccessful with tactics find another job • Resort to legal options
Bullying goes criminal Here are five ways your workplace bully might be doing something illegal: • Targeting the weak - Discrimination • Targeting the different - Discrimination • Sudden change in circumstances – Discrimination/ retaliation • Stalking/ Cyberstalking • Assault/battery
Survey • Are you constantly being criticized? • Being treated differently than your colleagues? • Get the eye rolls, stares and disrespected in meetings? • Get left of the invitation list more than once when everyone else in the department was invited?
HWB • 26 States since 2003 have introduced the Healthy Workplace Bill -- No laws have yet been enacted • 15 states with 21 bills active