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HS-IHS-5 Evaluate the impact of diversity and ethics on healthcare delivery. 5.1 Evaluate how diversity affects healthcare delivery. 5.2 Compare and contrast personal and workplace ethics. 5.3 Recognize ethical issues and their implications related to healthcare. 5.4 Examine ethical dilemmas that may occur in healthcare. 5.5 Demonstrate respectful and empathetic treatment of ALL patients/clients (patient/customer service). IHS Assessment
51. Differentiate between an implied and an expressed contract. 52. List five ways to respect cultural diversity and appreciate the personal characteristics of others. 53. Give three examples of privileged communications that are exempt by law and must be reported. 54. List five aspects of cultural diversity a health care worker may encounter. 55. Identify two safeguards that are used to maintain computer confidentiality. 56. Give three examples of individuals who have a legal disability. IHS Assessment
If information is on a patient’s record, it can be released to other health care facilities without the patient’s written consent. • TRUE • FALSE
Expressed contracts represent obligations that are understood without verbally stated terms. • TRUE • FALSE
Always be alert to the patient’s verbal and nonverbal communication as well as inconsistencies between them. • TRUE • FALSE
No procedure should be performed if the patient does not give consent. • TRUE • FALSE
Health care workers must know and follow the state laws that set standards for their profession. • TRUE • FALSE
Some individuals will not express pain verbally. • TRUE • FALSE
Health care is mainly affected by criminal laws. • TRUE • FALSE
The key to respecting cultural diversity is to regard each person as a unique individual. • TRUE • FALSE
Culture is defined as the values, beliefs, languages, symbols, behaviors, and customs unique to a particular group of people. • TRUE • FALSE
Every effort must be made to allow an individual to express his or her beliefs, practice any religious rituals, and/or follow a special diet. • TRUE • FALSE
A patient’s living will can be witnessed by his or her spouse and son or daughter. • TRUE • FALSE
All information given to health care personnel by a patient is called privileged communication. • TRUE • FALSE
Confidential patient information must not be shared with anyone, including other members of the health care team. • TRUE • FALSE
Every individual adopts beliefs and forms a pattern of behavior based on culture, ethnicity, race, life experiences, and religion. • TRUE • FALSE
Abuse can be physical, verbal, psychological, or sexual. • TRUE • FALSE
In some cases, a health care worker is allowed to accept tips or gifts for care that has been provided. • TRUE • FALSE
To determine a patient’s health care preferences, the health care provider should talk with the patient and ask questions. • TRUE • FALSE
Health care workers must use touch and invade personal space to give many types of care. • TRUE • FALSE
Health care workers must always respect the individuality of each person. • TRUE • FALSE
Physical restraints may be used any time patients are likely to hurt themselves or others. • TRUE • FALSE
A patient has the right to withdraw consent at any time. • TRUE • FALSE
Lack of eye contact can indicate respect. • TRUE • FALSE
Battery is a threat or attempt to injure another individual, while assault includes the unlawful touching of another person without consent. • TRUE • FALSE
Spirituality is an organized system of beliefs determined by a specific religion. • TRUE • FALSE
Verbal consent is permitted for some procedures. • TRUE • FALSE
A health care worker must have some awareness of different religious beliefs in order to care for patients in a holistic manner. • TRUE • FALSE
Health care records belong to the patient since the patient is paying for care. • TRUE • FALSE
Culture is uniform among all members within a cultural group. • TRUE • FALSE
Torts are wrongful acts that do not involve contracts. • TRUE • FALSE
A person with a legal disability has the right to form a contract. • TRUE • FALSE
Restraining an individual or restricting an individual’s freedom is invasion of privacy. • TRUE • FALSE
yin and yang • Middle Eastern • South African • Asian • European
Which of the following religions prohibits the use of blood or blood products • Buddhism • Islam • Jehovah’s Witness • Episcopal
A family that consists of a mother, father, and children is an example of a/an • Matriarchal family • Patriarchal family • Nuclear family • Linear family
Which of the following is not a characteristic of culture? • Culture is learned • Culture is shared • Culture is social in nature • Culture remains the same from generation to generation
Speaking loudly and slowly to people with limited English speaking abilities is helpful • TRUE • FALSE
When an assumption is made that everyone in a particular group is the same, this is an example of ____. • Bias • Stereotyping • Ethnicity • Prejudice