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Latousha Leslie RN BSN, MS Latousha.Leslie@hq.dhs.gov Medical Quality Management Analyst Office Of Health Affairs

Department of Homeland Security (DHS) Medical Quality Management (MQM) Implementing Continuous Quality Improvement MQM Directive 248-01 & Instruction 248-01-001. Latousha Leslie RN BSN, MS Latousha.Leslie@hq.dhs.gov Medical Quality Management Analyst Office Of Health Affairs

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Latousha Leslie RN BSN, MS Latousha.Leslie@hq.dhs.gov Medical Quality Management Analyst Office Of Health Affairs

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  1. Department of Homeland Security (DHS) Medical Quality Management (MQM)Implementing Continuous Quality ImprovementMQM Directive 248-01 &Instruction 248-01-001 Latousha Leslie RN BSN, MS Latousha.Leslie@hq.dhs.gov Medical Quality Management Analyst Office Of Health Affairs Workforce Health and Medical Support Division

  2. Continuous Quality Improvement • Performance Measures • Performance Improvement • Clinical Competency • Risk Management & Assessment • Records Management • Credentialing • Standard Operating Procedures & Protocols MQM Quality Framework

  3. DHS MQM Strategic Plan Implementation

  4. MQM Strategic Vision and Mission Strategic Vision • Provide guidance to DHS Components on the quality improvement of health care services delivered to DHS personnel and charges that is appropriate, timely, safe, and effective. Mission Priority • Promote continuous quality improvement of medical services provided by DHS

  5. HCQC TeamsiteDHS Connect http://mgmt-ociosp.dhs.gov/oha/hcqc/sitepages/home.aspx

  6. HCQC Resources National Priorities Partnership (NPP) Institute for Healthcare Improvement (IHI) Institute of Medicine (IOM) Agency for Health Research & Quality (AHRQ) Centers for Medicaid and Medicare Services (CMS) National Committee on Quality Assurance (NCQA) • Component Dashboards • Component Measure Activity Plan • MQM Master Resource Planning Guide • National Quality Strategy (NQS) • National Prevention Strategy (NPS) • National Quality Forum (NQF)

  7. Continuous Quality Improvement ToolsTrend Analysis (Dashboard)

  8. NQF Membership Request Form

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