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Steve Krug’s -5- Guiding Principles of Good Web Design & Usability. Don’t Make Me think!. 1. Don ’ t Make Me Think. Overriding guideline for all design and usability Good design eliminates all questions and confusion User should not have to second guess or question intent
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Steve Krug’s -5- Guiding Principles of Good Web Design & Usability Don’t Make Me think!
1. Don’t Make Me Think • Overriding guideline for all design and usability • Good design eliminates all questions and confusion • User should not have to second guess or question intent • Simplest answer is usually the Best! COMPLICATED!
2. How We Really Use the Web • Most users don’t read but scan • Pick out things they are looking for or things that stand out • Users “muddle” through sites to find what they want • Don’t follow best or intended way to find what they want
3. Billboard Design 101 • Web page design similar to Billboard design • Clear Visual Hierarchy • Don’t be afraid of following conventions and what is proven to work • Don’t reinvent the wheel!
4. Animal Vegetable or Mineral • Meant to illustrate that users like mindless choices • Not mindless choices usually caused by ambiguity or similarity • Causes confusion and reduced trust • There are enough hard decisions already in life!
5. Omit Needless Words • Common problem • Remove “happy talk” usually on home page • Remove instructions or reduce to minimum • Helps really important content stand out • Reduces distractions and intimidation
Contact Info: • Name: Carl Smith • E-mail: clsmith4@buffalo.edu • Web Page: http://www.acsu.buffalo.edu/~clsmith4/ • Thank you!