1 / 16

Key Initiatives & Issues

Key Initiatives & Issues. Credit Union Central of Canada Update 2002 & Outlook 2003 CUMA October 9, 2002. Agenda. 1. 2002 - Key Priorities 2. 2003 - Key Priorities 3. Comments & Questions. Priorities 2002. Canadian Central Focus determined by what credit unions said they need

bess
Download Presentation

Key Initiatives & Issues

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. Key Initiatives & Issues Credit Union Central of Canada Update 2002 & Outlook 2003 CUMA October 9, 2002

  2. Agenda 1. 2002 - Key Priorities 2. 2003 - Key Priorities 3. Comments & Questions

  3. Priorities 2002 Canadian Central Focus determined by what credit unions said they need • Growth (market share, assets, membership) • Cost competitiveness of the system • Speed and effectiveness of change/decisions in the credit union system

  4. Priorities 2002 Business Priorities for the System - 2002 (Major areas of focus for CUCC this year) • E-Business • Wealth Management • Learning and Development • Payments & Transaction Processing • System Restructuring

  5. Priorities 2002 - Update E-Business - Connectivity • Bringing together a member’s total co-operative portfolio: • from within their credit union and from Strategic Partners’ systems. • Self-service, Internet Banking Channel: e.g. MemberDirect • And service from In-Branch Channel via C.U. Staff e.g. cudirect

  6. Priorities 2002 - Update E-Business - Electronic Document Presentment • Canadian Central has a “generic state of readiness”, with national agreements • With e-post™, members can receive bills electronically via e-post and then link to the C.U. website for payment • With webdoxs™, operated by e-route Inc., members can receive and pay bills online directly at their FI’s website

  7. Priorities 2002 - Update E-Business - Emerging Technologies • Canadian Central working with CUCBC on a national e-business strategy, including P2P payments, account aggregation • Working on market analysis of mobile commerce • National chip card strategy developed for the credit union system; Interac Association developing debit chip card strategy over the next 18 months

  8. Priorities 2002 - Update Wealth Management- CAM/CSI/MemberCare Merger • Benefits: • Integrated Wealth Management Strategy • Single Point of Contact • Comprehensive Suite of Products • Consistent Advisory Services • Integrated Data Solutions

  9. Priorities 2002 - Update Learning & Development - NLO • National Learning Organization (NLO) - target implementation Jan 1, 2003 • Mandate is to develop and deliver high-quality education programs for credit union system • Enhance access, eliminate duplication • Business Case approved early this year • New Executive Director - Cheryl Byrne - hired

  10. Priorities 2002 - Update Learning & Development - NLO • RFPs for Learning Management System (LMS) issued - responses to be reviewed early November • Management Services Agreements with individual Centrals being negotiated • LMS Financing of about $2.3 million via loans from provincial Centrals, per the Business Case • Board of Canadian Central to become Board of CUIC • Advisory Council to be created

  11. Priorities 2002 - Update Payments & Transaction Processing • 260 million transactions routed through National Node in 2001 • Canadian Central contract with CGI expires end of 2003 - new contract needs to be in place by end of 2002 or early 2003 • Level of price is volume driven

  12. Priorities 2002 - Update System Restructuring • External: • Developing an appropriate regulatory structure to give affect to key provisions in Bill C-8 • Canadian Central response to Federal government’s Cooperative Bank Consultation Paper • Internal: • Refining Canadian Central’s By-Laws to accommodate system restructuring initiatives

  13. Priorities 2002 - Update Other Priorities • Stakeholder Satisfaction Survey - to ensure Canadian Central is responsive to owners’ needs

  14. Priorities 2003 - In Brief Key Projects Identified... • Work to increase C.U. presence in SME market • Enhanced research capabilities • Risk & Fraud management • E-business strategy • Harmonization of key legislative areas • NLO rollout • Support of system restructuring

  15. Summary Canadian Central’s job remains: • To help you compete and grow • To work with you and for you • To deliver quality, cost-effective results For more information check out the Member’s section of our website: www.cucentral.ca

  16. Thank you • Questions? • Comments?

More Related