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How Finland lures international travellers Jaakko Lehtonen, Director General, Finnish Tourist Board. THE CORE OF THE VISIT FINLAND BRAND. VISIT FINLAND BRAND ATTRIBUTES -4 Cs BRAND PROMISES. CREDIBLE. CONTRASTING. CREATIVE. COOL. The True Strenghts of Finland.
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How Finland lures international travellersJaakko Lehtonen, Director General, FinnishTourist Board
VISIT FINLAND BRAND ATTRIBUTES -4 Cs • BRAND PROMISES
The True Strenghts of Finland The Visit Finland brand is based on • truestrenghts in the context of travelmarketing and in relation to othercountries • that Finland representrealexoticism • a differentiationfromusualvisual and contentualclichés in travelmarketing • managingexpectations and creating the rightkind of mindsetamongtravellers • Challengerbrand • Hilarious • Irritating • symphatetic
The following pairs represent the mindset of Finland – what the strenghts of Finland are and what they are not.
Finland is not Finland is
0.7 % of all tourists arriving in a European country from another country choose Finland as their destination. Finland's share of all arrivals is 0.4 % globally. It is impossible to be too bold in this context. It is impossible to stand out from others by employing the "something for everyone" approach. wefocus on the earlyphases of travelplanning: dreaming Background
Indie is an abbreviation for “independent”. Itmeans operating outside the mainstream. Finland – The indie country of tourism
Silence, please Cottage holidays, sauna, nature, etc. Pinpointingproductthemes Winter and Christmas Summer Activities Wild & freeSafaris, ski resorts,fishing, etc. Wellbeing Culture & Events Cultural beatSanta Claus, rally, design,health food, etc.
For example: Sauna / Hole in the ice Cottages Holidays Nature , Well-being Silence, please
For example: Motorized and dog safaris Snow and ice Boating/canoeing Wild & Free
For example: Santa Claus Heavy music Berries, mushrooms, gifts of nature Finnish health food CulturalBeat
Strategic profiling A) Lapland B) Lakeland C) Coastal area & archipelago D) Helsinki region A B C D
Target groupbased on values • Ourprimarytargetgroupin brandmarketingconsistsof some 15 per cent of the world'stravellingpopulation, the "modernhumanists”. • Travelling to a country like Finland appeals to the values and attitudes of the selectedtargetgroup (RISC and VALS). • Noteveryone in the tourism business tries to market to thisparticularsegment. Thismeansthat the targetgroupcanbereached at lowercost.
Whoare the 15 %? • Modernhumanistshavealreadyseen the metropolises of the world. Theyareopen to new experiences and self-development. Theyappreciatemost of all the quality of life and takingresponsibility for things (nature and purity).
In countriesclose to Finland: productmarketingonly (e.g. Russia) • As distancegrows, more image marketing, lessproductmarketing