Wipro Limited - Overview

1. Wipro Limited - Overview Q1 2015-16

2. Agenda

3. Who We Are Introduction

4. Introduction “Wipro Ltd is a global information technology, consulting and outsourcing company with serving clients in 175+ cities across 6 continents. Globally recognized for its innovative approach towards delivering business value and its commitment to sustainability, Wipro is constant in helping customers do business better by leveraging industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model.” Wipro is harnessing the power of new and emerging technologies to create breakthrough applications and solutions. Here 'breakthrough' implies products, services, processes, ideas and answers that were not possible before. We do this by mapping the future landscape; by sensing tomorrow and responding today. Sense Forward and Respond Today

5. Wipro Today… Partner to Industry Leaders Sustained Growth Attracts the Best Talent Global Leaders Global Presence No.1** 1071* 100+ $7.6 Bn 161,789* Leader in Software & Services industry category Serving clients in 100+ countries Active Global Clients Workforce Revenue in FY 2014-15 (IT Services – $ 7.06 Bn, IT Products – 0.55 Bn) *Figures based on Q1 results 2015–16 for Global IT Services business ** Global leader in the Software & Services category, Member of Dow Jones Sustainability World Indices – 5th year in a row Ranked 8th in the Best Companies for Leaders 2015 list in a study conducted by Chally Group Honored as a World’s Most Ethical Companies by Ethisphere Institute for the Fourth Successive Year, 2015

6. Our Key Milestones 2015Carved out Wipro Digital business as a separate unit. Announced its intention to acquire Designit, global strategic design firm specializing in designing transformative product-service experiences 1984 Wipro enters the IT Software business 1945 2013 Wipro Ltd. demerges its ‘Diversified Business’ into a separate company to be named ‘Wipro Enterprises Ltd’. Wipro Ltd. to focus exclusively on IT Business Incorporation of Western India Vegetable Products Ltd 2000 Wipro listed in the NYSE and enters the BPO business 1980 Wipro enters the IT hardware business

7. 57 countries Our Global Presence & Revenue Breakup Global Delivery Centers, BPO and Sales Offices Denmark Netherlands Sweden Norway Finland Russia Canada UK Poland Germany Ireland Czech Republic Belgium Kazakhstan Hungary Luxembourg Romania USA Italy France China Japan Portugal Turkey Spain Austria Qatar Bhutan South Korea Switzerland Egypt Taiwan Mexico Oman Saudi Arabia Thailand India UAE Nigeria Philippines Cambodia Trinidad & Tobago Sri Lanka Colombia Malaysia Indonesia Singapore Zambia  Brazil Peru Australia Chile South Africa Argentina New Zealand Asia Pacific & Other Emerging Markets 52.5% 25.6% 10.6% 11.3% Europe Americas India & ME

8. Growth of IT Services business Wipro IT Services Business Revenue * FY10 onwards, the numbers are in IFRS, while the past is in IGAAP * Each year revenue doesn’t include IT Products revenue

9. Business Unit Revenue Distribution 11.2% 18.6% Healthcare, Life Sciences & Services Manufacturing & Hi-Tech 15.0% 26.8% Retail, Consumer Goods & Transportation Finance Solutions 15.2% 13.2% Energy, Natural Resources, Utilities and Engineering & Construction Global Media & Telecom

10. Service Line Revenue Distribution 7.7% 9.3% Product Engineering Solutions Business Process Services 7.5% Wipro Analytics 28.0% Global Infrastructure Services 47.5% Business Application Services • Consulting - 1.7% |R&D Business - 10.3% * Figures based on Q1 results 2015–16 for Global IT Services * R&D and Consulting business revenues are overlapping with Service Line Revenues

11. What We Do

12. Strategic Business Units and Service Lines Retail, Consumer Packaged Goods, Transportation & Government Manufacturing & Hi-Tech Energy, Natural Resources Utilities and Engineering & Construction Banking, Financial Services & Insurance Global Media & Telecom Healthcare, Life Science & Services Global Infrastructure Services Consulting Business Application Services Business Process Services …. Product Engineering Solutions Wipro Analytics Wipro Digital

13. Business Application Services Applications at the heart of the new age enterprise • Standardize operations with ‘Resilient-By-Design’, Secure and Assured Business Processes • Enhancing customer experience with commerce, collaboration, and mobile solutions Business agility through integrated platforms 31% of Wipro’s Global IT business 20+Key Business Alliance & Partnership

14. Case in Point Leading Electricity & Gas Retailer Provided Single Consolidated Mobile capability based on SAP Syclo platform to report meter readings for a 4000-plus field force • More than 20% improvement in sales productivity

15. Product Engineering Services 1st No.1 Global Engineering and R&D service provider 2009-14 Smart Products $1.3Bn Smart Enterprises Revenue Smart Factories 19000+ engineers 80+ Fortune 500 customers Industries We Serve Consumer Electronics & Media Automotive & Transportation Aerospace & Defense Semi-Conductors Peripheral Devices Medical Devices Energy & Utilities Banking Retail Telecom

16. Case in Point ATM Designed in Wipro, Built for the Globe… 1 2 3 • ATM works with 3 power sources – Solar, AC mains and battery • Withstand heat up to 50o C • Critical parts tested for reliability • Product Cost down by 60% • Power consumption reduced by 50% Operate in geographies with frequent power cuts Operate under harsh conditions Optimization of production & operating costs Solutions

17. Wipro Analytics Structured to Transform • Consulting lead Analytics Transformation . • Momentum through Information architecture • Repeatable & scalable Industry solutions • Focused business partner strategy • Scale through key skills development and focus deployment Industry- and SBU-aligned GTM and pre-sales team CXO Services Business Intelligence Big Data Analytics Analytics Consulting Information Architects Business Continuity Services Strategic Business Partners Information Management Data Platform Engineering Data Warehouse & Appliances 16 key skills |60 solutions

18. Case in Point APAC Telecom Major Acquire & Store – Data Consolidation • Single largest Big data and Analytics engagement in the world Enrich - Operational Data Store -360⁰ View of customer • $50m p.a. new revenue opportunities potential due to effective real time campaigns Manage -Master Data Management - Financial consolidation • $150m over 3 years to cross sell / up sell through more effective customer segmentation Distribute-Operational Data Store -360⁰ View of customer • Data availability from 3 days to 6.5minutes Impact -Operational analytics - Network event analytics - Device analytics - Campaign effectiveness • 5x times ROI delivered

19. Wipro Consulting Services (WCS) WCS OFFERS BUSINESS-FOCUSED, FUNCTION-DRIVEN AND INFORMATION TECHNOLOGY-ENABLED TRANSFORMATION • Business Strategy & Target Operating Model Design • Business Resilience • Cost & Productivity Optimization • Product Strategy and Design • Enterprise Performance Management • Customer Relationship Management • Finance Operations Transformation • Change Management Business Transformation • IT Strategy • IT Organization Design and Operating Model • ERP Strategy and Design • IT Spend Optimization • Governance, Risk & Compliance • Service Integration and Management • Service Modeling Delivering sustainable results and a real bottom-line impact Information Technology Enablement • HCM Business Process Optimization • HCM Technology Adoption and Excellence • HCM Target Operating Model Definition • HCM Retain, Retrain and Engage Human Capital People Transformation

20. Case in Point Global Software & Entertainment Company Redesigned entire global supply chain for physical products using leading edge analytics and SAP APO for supply chain segmentation matching hundreds of products to customers based on cost and velocity. Developed a new operating model, process design and IT Platform (APO) • Top line revenue increase 2-4% ($250m-$400m) • $250m reduction of obsolete inventory

21. Business Process Services (BPS) Accelerating  business results by delivering next generation technology led business process services. 10000+ trained in lean methodologies 8000+ trained in Six Sigma 600+ Certified Lean Facilitators 400+ Certified black belts 25master black belts Over 700 PMI Certified consultants, Highest in India Customer Experience Transformation • Technology in BPS • Base)))™ - Business Operations Platform • Next Gen Customer Experience Platform • Robotics Process Automation Services Finance and Accounting Human Resources Supply Chain Management Knowledge Services Industry Specific Services

22. Case in Point 12+ years relationship– Onshore and Offshore hybrid delivery Fortune 100 US Healthcare Payer “ Your quality is just too good. I mean how do you do that month on month. Let’s have a summit to share the learning across out network – Vice President, Fortune 100 client $44m Savings p.a. ” • 24Mnclaims p.a. processed • 10Mncalls p.a. Transformation to significantly reduce cost – Business Outcome • Savings of $44m p.a. by leveraging global delivery model and productivity improvements • Cost per claim reduced from $2.5Integration of onshore 5 to $0.60c • Claims processing accuracy now at 99.93% • Claim dispute resolution timelines reduced from 15 days to 2 days • CSAT scores improved to 93%

23. Global Infrastructure Services (GIS) • Smart Cities • Internet of Things • Software Defined Infrastructure • Open source • Digital Workplace • Hyper Automation $ 2.5Bn 3% 700+ 32,621 20% IT Services Revenues (FY 2014-15) Active Global Clients Employees Worldwide YoY services growth Research & Innovation • GIS provides end to end infrastructure services to enable customers in their Digital Transformation Journey from an old world to the new world by • Providing 40% run efficiency with Hyper Automation, Hybrid IT & Artificial Intelligence Solutions • Creating disruptive transformation with SI, Dev-Ops capability with enhanced user experience • Maximum business value with flexible outcome-based commercial models

24. Case in Point A major Energy company in Europe • Through DC consolidation, introduction of IaaS and infrastructure transformation, enabled a major energy company in Europe to reduce costs by more than 18%, increase virtualization by 78%, decrease carbon footprint by reducing racks by 42%, and increase availability and SLAs.

25. Wipro Digital • digital fitness • monitoring • service design DIGITAL TALENT • interaction design • digital strategy • user centered design innovation We have built a team of unicorns • customer journey engineering • digital organization • design • digital rig • digital platforms • & solutions • IOT • digitized shared services & optimization • digital architecture Announced its intention to acquire Designit, global strategic design firm specializing in designing transformative product-service experiences.

26. Wipro Digital Delivering a full stack value proposition • WITH A FOCUS ON INTERACTIONS, INTEGRATION & INSIGHTS interactions: customer journey engineering integration: digitization & automation insights: data analysis & intelligence Adaptive architecture & service integration Cognitive computing Cloud Smart devices Internet of things Open source The next disruptor

27. Case in Point North American bank REDESIGNING AND REPLACING THIS BANK’S LEGACY CORPORATE PAYMENTS PRODUCT • The Product was suffering from a poor, antiquated user experience and technical infrastructure. Users were highly frustrated by the existing system and a complete lack of support for mobile, creating customer frustrations and potential loss of customers. • Wipro Digital is leading an end-to-end redesign and redevelopment effort to re-platform the Product and significantly improve the user experience.

28. Wipro Infotech India & Middle East Business

29. Wipro Infotech– Division of Wipro Limited PRESENCE PEOPLE RANKINGS • The India & Middle East business of Wipro Ltd. • 14+ years in Middle East • 22 offices and 170 service locations in India • Presence in the Middle East: UAE, Saudi Arabia, Qatar, Bahrain, Oman and Kuwait. • Workforce of 30982 in India • Workforce of 2440 in Middle East • Dedicated GTM and customer engagement • Strong localization in Middle East • Aggressive hiring plan to grow up local workforce by more than 50% of the total skilled professionals by 2015-16 in Middle East • Won the coveted CIO Choice Award 2015, in 3 categories this year Best System Integrator, Network Maintenance Services, Service Assurance • Voice and Data Network Integration Company of the Year 2014 for the 10th Year • PS Partner of the year from Microsoft - 2014 • Wipro Enterprise Data Centre receives LEED India GOLD award for New Construction

30. Wipro Infotech Today… Growth Rankings • Largest System Integrator solution (SIS) provider; including Service & products with Vendor plural stacks • Forging strong relationship with customers in the region • 14+ years of partnerships in the Middle East • Customers across segments Government, Banking, Telecom, Financial Services, Oil & Gas, Manufacturing, Retail, Enterprise • No. 2 IT services in India • No. 2 IT services in UAE • No. 4 IT services in KSA • No. 1 Indian System Integrator solutions provider in KSA

31. Case in Point Transforming governments largest social protection scheme Wipro implemented a robust software system, infrastructure and communication network to integrate all stakeholders and processes including Hospitals management, Claim management, People management. The state of art Solution runs on an integrated fabric that seamlessly orchestrates the real-time IT delivery needed by one of the world’s largest e-governance project. • Over 1,50,00,000 beneficiaries get medical services • Networking of 2220 service locations • Convenience for over 3.5 lakh employers though simple online payment option

32. Wipro Tenets

33. Wipro Tenets We Want to be A Truly Global Company Reflectedin Our Mindset, Our workforce, Our Leadership & Our Decision Making We Live & Act With Speed, Simplicity & Excellence Customer is at The Core of Everything We Do & We take Personal Responsibility for their Success – WeActLikeOwners We Strive To Hire,Retain& Grow Our People as We Consider Them our most Valuable Resource We AIM to Create & Deliver Business Value Pro-Actively to Customers Through Innovation We Collaborate to Deliver Superior Results for Our Stakeholders We KeepOurCommitments & are TrustedByOurCustomers

34. From Values to Action ... ‘’Values are Beliefs’’ Truly Global Company Hire,Retain& Grow Our People Collaborate TrustedByOurCustomers Innovation Customer is at The Core Speed, Simplicity & Excellence The 7 core tenets that define our purpose and form the basis to build our visions • Make customers successful • Team, Innovate, Excel WIPRO VISION THAT IS ARTICULATED AND MEASURED Act with Sensitivity Unyielding Integrity • Respect for the individual • Thoughtful and Responsible Intensity to Win • Delivering on the commitments • Honesty and fairness in action Tenets are Values Translated into Behavior / Practice / Actions Our Values Define Our Actions WIPRO STRATEGY

35. The Tenets form the basis of our VISION.. ..which is centered around THE CUSTOMER Our Vision To earn our Clients’ Trust & maximize value of their businesses by providing Solutions that integrate deep Industry insights, leading Technologies & best in class Delivery processes MEASURED BY OUR ASPIRATION TO ACHIEVE INDUSTRY LEADING GROWTH

36. Wipro Strategy Based on our VISION to serve our Customer (the Enterprise) & address both their ‘Run’ & ‘Change’ Needs Turbocharging the ‘Core’ (‘Run’ Strategy) Secure Future Growth (‘Change’ Strategy)

37. Agenda THE CONTEXT OUR STRATEGY • Industry Evolution • Changing Trends & customer expectations impacting Enterprises • Implications for Enterprises • Turbocharging the ‘Core’ (‘Run’ Strategy) • Secure Future Growth (‘Change’ Strategy)

38. Our Customer (the Enterprise) … Our Customer (the Enterprise) expectations continue to evolve building on the base of Efficiency, Cost Optimization & Quality D C Digital B Transformation A Efficiency Low-Cost, High Quality • Knowledge Workers (Body Shopping) • IT as a back office • Monoline services (AD, AM) • IT as a business enabler • Domain understanding • Packaged Apps / Infrastructure Services • Cloud based models Domain led solutions (SI) • Integrated Services • Technology - 'Core' to Business • Outcome based models • Digital solutions • Information to Insight to Action Enterprise Expectations (Opportunity) Digital Architecture Data as a competitive differentiator Managed Services - Use of Tools / Accelerators IP Assets Platform Based Delivery XaaS T&M Projects 2000 ---- 2008 ---- 2012 ----- 2014 ---- Timeline

39. Enterprise expectations from the ‘Run’ side … Enterprise expectations from the ‘Run’ side of the Business continues to increase • Reliable & Stable IT are fundamental to the CIO. • Continuous reduction in TCO1 & improving quality year on year. • ‘Digital’ driving need for Agile & Integrated Processes. • Expectations from IT (CIO) to add more business value. Business Imperatives • Technologies such as AI2 enabling Hyper-automation. • Dev-ops • Automation driven by the need for quick releases & faster time to market. • Infrastructure Consolidation & Virtualization. • Rationalization of Application landscape. • Big data/Analytics need leveraging core Enterprise data. Technology Imperatives 1 Total Cost of Ownership 2 Artificial Intelligence

40. External trends are also changing the way … External trends are also changing the way 'Change’ side of Enterprises will need to compete & evolve going forward • Rise of the Digital Economy – ‘Online’. • Internet of Everything - Building new customer experiences, revenue streams & driving productivity / efficiencies. • New Buyers & Influencers1 e.g. CMO, CDO, CCO. • Disruptive Business Models e.g. Uber, AirBnB. • Empowered ,Informed & Mobile customers. Business Trends • Data centric Enterprise - From Insights to Action. • Open source - Agility and lower TCO2 • Dev-Ops - Faster time to market. • Smart Devices & Machines (Internet of Things). • Software Defined Everything - Intelligence moving from Hardware to Software. Technology Trends 1 Chief Marketing Officer, Chief Data Officer, Chief Customer Officer 2 Total Cost of Ownership

41. Changes across the ‘Run’ & ‘Change’ side … Changes across the ‘Run’ & ‘Change’ side of the Business have implications for the Organization Design, Operations & Technology of the Enterprise • Simplified, Standardized & Agile processes. • Business aligned IT. • Data & Insights based. • Outcome based Partnerships. • Culture: Change friendly, Learn, Iterate & Fail Fast. • Reliable & Stable systems. • Always On, Internet scale Systems of Engagement. • Personalized User experience. • Reliable & Stable systems. • Always On, Internet scale Systems of Engagement. • Personalized User experience. 1Chief Digital Officer, Chief Customer Officer

42. Winning Together With Strategic Alliances Joint Value Executive Commitment Thought Leadership Wipro's WINNING TOGETHER approach is all about driving  joint Go to Market initiatives in partnership with Strategic Alliances and help customers Do Business Better. Wipro Strategic Alliances community helps in creating winning partnerships which offers mutual business growth opportunities, joint value driven by collaboration, executive commitment and thought leadership around future technologies.

43. The Wipro Strategy is based on our VISION to serve our Customer (the Enterprise) & address both their ‘Run’ & ‘Change’ Needs

44. Our Strategy is focused on helping … Our Strategy is focused on helping Customers transform both the ‘Run’ & ‘Change’ facets of their Businesses 2 1 Turbocharging the ‘Core’ Business (‘Run’) Secure Future Growth (‘Change’) • Drive Revenue Growth in our core businesses through Services & Solutions in Prioritized Verticals, Service lines & Geographies. • Grow in Priority markets & Invest ahead in potential New markets. • Build IP1 ,Assets & Capabilities. • Drive significant Cost Optimization through Hyper-automation in Delivery. • Invest in building Digital Capabilities & Assets. • Investments in Future opportunity areas - IOT2 & Big Data while leveraging Open source & AI3 for Cost take-out and Efficiency gains. • Build a World-class Ecosystem. 1 Intellectual Property 2 Internet of Things 3 Artificial Intelligence

45. Turbocharging the Core - The ‘Run’ Strategy 1 Drive Revenue Growth in our Core Businesses Build IP3, Assets & Capabilities Significant Cost Optimization enabled by Hyper-automation • Drive growth in core industry segments through Domain-led Solutions & Services. • Drive growth in Infrastructure , Engineering & Application services & geos such as US, UK, APJ through a Transformation led approach. • Domain led growth approach in BPS1 (in Securities, Capital Markets, Telecom & Healthcare) & Horizontal processes(F&A2). • Invest to Win in identified markets in Continental Europe - Germany & Nordics while investing ahead in newer markets e.g. Canada, Middle East. • Incubating IP (Products, Platforms & Solutions) in identified areas e.g. Promax • Institutionalize building differentiated & replicable assets in service line offerings e.g. MFTaaS4 • Investing in building capabilities such as Cyber-security, Architecture, Program Management & Industry Domain. Enabled through • Horizon program(H2/H3) aimed at incubating Practices, Platforms, Solutions & Competencies • M&A focus on enhancing Domain capabilities, expansion into new Geographies & Captive plays. • Automate Infrastructure & Applications delivery leveraging the ServiceNxTplatform. • Leverage Artificial Intelligence- HOLMES platform to drive significant automation in Infrastructure & Application services delivery. • Crowd source work leveraging Crowdgenie - a collaboration platform. • Drive platform based delivery leveraging CloudCLM & Testing platforms. • Automating demand fulfillment using AI based tools. E.g. J-score 1 Business Process Services; 2Finance & Accounting; 3 Intellectual Property; 4 Managed File Transfer as a Service

46. Secure Future Growth- The ‘Change’ Strategy 2 Invest in ‘Digital’ Prove through technology Build a world-class ECO-system • Dedicated Wipro Digital unit focused on Enterprise Digitization, Service Design & Customer design engineering • Strategy, Design , Architecture & Technology offerings • Undertaking rapid customer -journey, leveraging ‘Digital Pods’. • Taking the 'Digital back office’ platform based offering to customers. Future Growth Areas • IOT1: Dedicated IOT Group focused on delivering platforms & based on industry use cases e.g. HEAT2 solution. • Big Data: Leverage the Data discovery platform to drive insights & action, leveraging Big data scientists, Architects, Visualization & Domain experts; E.g. In Consumer Insights & Fraud Analytics. • Open source: Open stack focus e.g. Open Datacenter, Open Apps & Open Network. Community and Industry foundation partnerships e.g. Open DC alliance. • AI3: Building AI engines to solve Industry use cases. E.g. e-KYC7 • $100M Corporate Venture Capital Fund (Wipro Ventures) to invest in cutting edge start-ups in Digital, Big Data, IOT4, Open source & AI5 • Intent is to build & leverage strategic partnerships with cutting edge companies. • M&A focused on Digital Assets and areas around Big Data, Mobility & Cloud. • Industry & Research Partnerships e.g. NIPP6 1,4 Internet of Things; 2 Heavy Equipment Asset Tracking; 3,5 Artificial Intelligence; 6Nasscom Industry Partnership Program; 7 Enterprise know your customer

47. Growth Markets & Continental Europe

48. Localization & Customer Centric Strategy Localization & Customer Centric Strategy that Enables Hyper Growth Key Enablers in Growth Markets & Continental Europe Local Skills Development & Community Initiatives Enabling customers Globalize and seamless entry into new markets Processes ensuring regional Compliance Localization of Operations ensuring business continuity Local Country Delivery Strategy Emphasis on Solution Building Niche Local Partnerships for enhanced solution mix Creation of a Future Cadre with a strong talent pool Focus on Customer Centricity

49. Engines Of Growth: Growth Markets 1 LATAM APAC* • Offices: 13 • Delivery Centers: 11 • No. of People: 4000 + • Started Operations in 2001 • Offices: 5 • Delivery Centers: 4 • No. of People: 1100+ • Started Operations in 2006 Growth Markets AFRICA JAPAN • Offices: 2 • Delivery Centers: 1 • No. of People: 300+ • Started Operations in 1998 • Offices: 3 • No. of People: 1300+ • Started Operations in 2007 40 offices & 27 delivery centers catering to local and global customers Enabling 250+ customers globalize and transform their business processes 8400+ onsite employees supported by 20,000+ from offshore locations *APAC region doesn’t include India & Middle East

50. Engines Of Growth: Continental Europe 2 France DACH • Offices: 8 • Headquarters in Frankfurt • Delivery Centers: 4 • No. of People: 1000 + • Started Operations in 2002 • Offices:2 • Delivery Centers: 3 • No. of People: 250+ • Started Operations in 2003 Continental Europe Benelux Nordics • Offices: 4 • Delivery Centers: 4 • No. of People: 300+ • Started Operations in 2006 • Offices: 3 • Delivery Centers: 2 • No. of People: 400+ • Started Operations in 2003 Local delivery capabilities & local datacentre in Germany & Nearshore delivery centers in Poland, Romania and Hungary Over 1900+ local employees supported by over 2700 offshore employees Thought Leadership: Collaboration with local universities  Wipro Center for Business Resilience Local Automotive Team in DACH bundling industry knowledge on a global scale for customers headquartered in CE Strong local & focussed collaboration with key Analysts & Advisors • Local workforce & skill development • Highly localized workforce with local management team • 1stCampus Recruitment Program in CE: graduates onboarded & successfully running Network of strategic global alliances and local partnerships Strong local presence – several offices in all 4 regions