Wipro Limited- An Overview

1. Wipro Limited- An Overview Q3 2013-14

2. Agenda

3. Who We Are Introduction

4. Wipro Today… Partner to Industry Leaders Global Presence Sustained Growth Attracts the Best Talent Leaders $ 6.91 966* 60* No.1** FY 2012-13 US $ Billion in Revenues (16% CAGR over 6 years) Active Global Clients (150+ fortune 500 customers) Countries Most Ethical Company 146,400+* Workforce **Recognized as the Most Ethical Company by Ethisphere Institute 2013 # 1 in the MSCI Emerging Markets Index and # 2 in the Global 500 listing of Newsweek's Green Rankings Wipro demerged its IT and Non IT business in April 2013, consolidated revenues for FY 2012-13 stand at $7.95 Billion *Figures based on Q3 results 2013– 14 for Global IT Business (IT Services and IT Products)

5. Our Key Milestones 2013 Wipro Ltd. demerges its ‘Diversified Business’ into a separate company to be named Wipro Enterprises Ltd. Wipro Ltd. to focus exclusively on IT Business 2000-01 Wipro listed in the NYSE and enters the BPO business 1984 Wipro enters the IT Software business 1980 Wipro enters the IT hardware business 1945 Incorporation of Western India Vegetable Products Ltd

6. Our Global Presence & Revenue Breakup Global Delivery Centers, BPO and Sales Offices 29.6% Europe Sweden Netherlands Denmark Norway UK Finland Canada Germany Ireland Poland Czech Republic Belgium Kazakhstan Luxembourg Hungary France Romania USA Austria Italy Japan Portugal Turkey 12% Asia Pacific & Other Emerging Markets China Qatar Spain South Korea Bhutan Hong Kong Egypt Switzerland Mexico Taiwan India Saudi Arabia Thailand Trinidad & Tobago Cambodia 49.9% Americas Nigeria Philippines Oman Malaysia Colombia Sri Lanka Ghana Kenya UAE Rwanda Indonesia Singapore Brazil Uganda 8.5% India & ME Zambia Chile Australia South Africa Argentina Swaziland NewZealand * Figures based on Q3 results 2013– 14 for Global IT Services

7. Financial Snapshot IT Services Business has grown at a CAGR of 16% in the last 6 years • For FY10 onwards, the numbers are in IFRS, while the past is in IGAAP

8. Revenue Mix Manufacturing & Hi-Tech Healthcare, Life Sciences & Services Retail, Consumer Goods & Transportation Financial Services Energy, Natural Resources, Utilities and Engineering & Construction Global Media and Telecom Business Unit Distribution * Figures based on Q3 results 2013 – 14 for Global IT Services

9. Service Line Distribution 7.6% Product Engineering Solutions 7.2% Analytics and Information Management 31.7% Business Application Services 24.9% Global Infrastructure Services 19.9% Application Development and Maintenance (ADM) 8.7% BPO R&D Business – 10.1% || Consulting – 2.4% * Figures based on Q3 results 2013 – 14 for Global IT Services * R&D and Consulting business revenues are overlapping with Service Line Revenues

10. What We Do

11. Strategic Business Units and Service Lines Industry Verticals Retail, Consumer Packaged Goods, Transportation & Government Energy, Natural Resources Utilities and Engineering & Construction Banking, Financial Services & Insurance Manufacturing & Hi-Tech Healthcare, Life Science & Services Global Media & Telecom Business Consulting Advanced Technologies Business Application Services Analytics & Information Management Business Process Outsourcing Service Lines Global Infrastructure Services Product Engineering Solutions Managed Services

12. Growth Markets: Engine for Future Growth APAC & JAPAN* LATAM AFRICA FRANCE NORDIC REGION DACH • Offices: 15 • Delivery Centers: 12 • No. of People: 4250 • Started Operations in 2001 • Offices: 5 • Delivery Centers: 4 • No. of People: 800+ • Started Operations in 2006 • Offices: 4 • No. of People: 700+ • Started Operations in 2007 • Offices: 7 • Delivery Centers: 4 • No. of People: 800+ • Started Operations in 2002 • Offices: 2 • Delivery Centers: 2 • No. of People: 250+ • Started Operations in 2003 • Offices: 3 • Delivery Centers: 5 • No. of People: 160+ • Started Operations in 2006 6500+ onsite employees supported by 20,000+from offshore locations Enabling 250+customers globalize, transform their business processes & technology landscape 36offices & 27delivery centers catering to local and global customers $1.1+ Billion in revenues (CAGR of 17% over 3 years) Helping customers Standardize at the core: Innovative solutions, delivery models, automated frameworks Advanced technologies & Integrated consulting models: Enabling customers Differentiate at the front Processes ensuring regional Compliance.Supporting local Community initiatives Customer Centricity: country managers leading local sales, support& deliveryteams Country Delivery strategy: Building strong talent, ensuring seamless delivery & assuring business continuity *APAC & JAPAN region doesn’t include India & Middle East

13. Business Consulting • Business Transformation Services • Change Management • Functional excellence (e.g. SCM, CRM, HR, FA, etc) • Process Excellence • Technology Transformation • Enterprise Architecture, Governance Risk and Compliance, Lean, IT Planning and Governance • Define and Implement a highly customer centric and flexible enterprise – 21st Century Virtual Corporations • Process Design Leveraging Lean Tenets – to optimize business processes • Technology Innovation – applying new technology like Cloud, Mobile, Predictive analytics • Asset Evaluation and Optimization • Next Generation Partnering

14. Global Software and Entertainment Company Redesigned entire global supply chain for physical products using leading edge analytics and supply chain segmentation matching hundreds of products to customers based on cost and velocity. Developed a new operating model, process design and IT Platform (APO). Top line revenue increase 2-4% ($250m-$400m) $250m reduction of obsolete inventory CASE IN POINT

15. Advanced Technologies Advanced Technologies Smart Sensors Cloud Mobility Social Analytics Harnessing the Power to Disrupt Repurposing & Optimizing Our Clients’ Technology Investments Creating Seamless Customer Experiences Transforming Our Clients’ Businesses

16. A Large Education Solutions Provider Case in Point Wipro successfully managed the cloud transformation journey of a large US-based Education Solutions Provider Proposed a pay-per-use model which resulted in upwards of 30% cost savings while providing enhanced scalability to meet future requirements: Migrated 5 business critical applications (that generate USD 160 million in revenue) onto the Amazon Cloud Shifted to Managed Services – enabled 24x7 monitoring and management of Infrastructure and Security Wipro took end-to-end ownership by selecting the right Platform, Infrastructure, Technology and Partners

17. Business Application Services • Business Application Services Business Collaboration, Content & CX Enterprise Application Services Enterprise Business Integration Enterprise Security Solutions Testing Services Enterprise Architecture En-Route to the ‘Digital Enterprise’ Enhancing customer experience with Digital Marketing solutions Business agility through process velocity and integrated ecosystems Standardize operations with ‘Resilient -By-Design’ Business Processes

18. Manufacturing Industry Wipro helped streamline a disjointed purchasing processes for USD 50Bn+ purchasing spend. Procurement handled by 30+ systems. Implemented solution addressing the need for strong focus on contract visibility and compliance. Increase in spend visibility across 30+ plants. Spend management brought under central control and contract, resulting in reduction in spend upto USD 1 Bn CASE IN POINT

19. Analytics and Information Management • Value delivered • Analytics driven business transformation initiatives • Business objective focused initiatives - exploiting a consistent Information infrastructure • Complete Analytics & Information Management outsourcing services • Key Focus Areas • Advanced Analytics Solutions targeted to CMO, CFO, CRO etc • Customer Life Cycle Management, Finance Performance Management, Risk & Compliance etc. (over 40 models developed) • Integrated play across process , data and applications • Managed service models • Continuously develop Analytics Solutions • Holistic KPI driven performance management for business

20. Leading Life Insurance Company Wipro enabled one of the world’s largest insurance groups to prevent subrogation leakage and bring it at par with industry. Subrogation leakage prevention close to 10 million Euros Identification of missed recovery opportunities of approximately 150 million Euros CASE IN POINT

21. Business Process Outsourcing • Value Delivered • Enhance Business Alignment • Drive Transformation • Focus on “Value Creation” • Measure Success • Across all aspects of our operations. Head of Global Billing, UK Telecom Giant • Back Office Transformation • Driving process optimization…..…… standardization and automation through Base)))TM– An integrated suite of BPO tools I am delighted to tell you that we have absolutely smashed the debtors and cash targets given to us by Global Services….. • Innovating the Front Office • One view across interfaces • Analytics led process transformation • Self Service solutions

22. Large Retail Chain Wipro is engaged in a multi-tower back-office transformation initiative with one of the world’s largest electronics retailer. Wipro Base)))™ leveraged as a back-office transformation driver 55% in financial period close times 64% reduction in cycle time of AP process 5-7% procurement cost savings through spend optimization CASE IN POINT

23. Global Infrastructure Services Value Proposition Agile IT Variabilization of IT Business - IT alignment • Total Infrastructure Outsourcing: End-user computing, network services, datacenter services, security • Delivering Compute, Storage, Network resources on tap from Cloud • 99.95% availability of IT infrastructure spread across the globe through Remote Management from Global Command Center (GCC) • Data Centers across US, Europe and Asia Pacific • Variabilization of IT • Asset Lite approach • Cloud Approach

24. Global Energy Company Wipro enabled public cloud adoption for key IT infrastructure systems to reduce provisioning time from four months to real time, and benchmark use public cloud services Public cloud adoption saved 35% in capex and improved demand management CASE IN POINT

25. Product Engineering Solutions (PES) User Expectation Collaboration Architecture Implementation Cinemascope Cloud, Mobility, Analytics Smart Audio/Video Engine Jerk Free Audio/Video Multiscreen Experience Semiconductors, Sensors, Middleware Interconnectivity Architecture Quick Sync, Playback Anytime Content Optimal Communication Subsystem Quick Download from Anywhere, Anyplace Manufacturing Execution Systems, Product Lifecycle Management Evolving the ecosystem with partners and customers Creating Richer Lives for Humans on the Move with Intelligent products

26. Christmas TV for OEM with Semi-conductor Major Delivered the world’s first consumer cinemascope plus 3D TV. Connected TV stacks way ahead of their time. Seamlessly integrates third party applications for feature-rich functionalities. Manages lifecycle, minimize resource consumption and simultaneously executes applications. CASE IN POINT

27. Managed Services | ServiceNXT • Application & Infrastructure Managed Services • Security Management • Cloud Management Services 1 • Saasification, Cloud Enablement • Application Portfolio Rationalization • Technology Refresh • Process Transformation • Standardized Processes for Assured Services • Wipro IP, Tools & Platforms • Continuous Improvements & Cost takeout Integrated & comprehensive services 5 2 Efficiencies Transformation Value Propositions • Move from SLAs to BLAs • Service Prioritization based on Business Needs • Verticalized Solutions • Multiple Engagement Models • Opex Models • Variability linked to Business Growth • Infrastructure as a Utility Flexible Pricing models Business Visibility 4 3

28. Integrated Service Offering to a Leading US Based Mail & Document Management Firm CASE IN POINT Wipro with its comprehensive & integrated service expertise managed 13 ITIL services in infrastructure, application & security areas for a client operating at mega scale 100,000+ systems including desktops, laptops, servers, VOIPs, mobile devices (cumulatively 1.5 Petabytes storage) Managed 520+ applications an average of 800 monthly changes and 600+ annual enhancements BLA measuring ‘Success rate’ of the involved business process recorded 99.94%, exceeding client’s expectations ‘Average response time’ BLA reduced by 33% indicating integrated service’s success

29. Our Value Proposition Do Business Better

30. Wipro’s Business Strategy Focuses Client Centric Go-to-market Structure On Customer Value Maximization Deep Industry and Advanced Technology Focus Integrated Consulting Capability Increase Revenue Differentiate at the Front Process Assets Shareholder Value Automation and Non Linear Models Technology Accelerators’ Standardize at the core Reduce Operating Costs Transformation Initiatives Value Drivers Transformation Themes

31. “Do Business Better” Our Transformation Themes Help Customers Differentiation at the Front Standardization at the Core Differentiate and Grow your Business Run an Efficient Standardized Core

32. Differentiation For a large city state:built an integrated view of passenger movement making public transport more convenient for commuters while achieving 99% reduction in time required to process queries For a leading North American Bank:Digital Channel Transformation resulting in 33% increase in product sales in five months For a global Telecom Equipment company: Delivered a product with sales of over 20K units/year for a next generation switching product through robust design and build coupled with emerging market customer insights For a leading European Consumer Goods company: Increased effectiveness of the $1.6 Billion trade promotions spend through predictive analytics For a large US Retailer: delivered $150 Million addition to the top line and over $75 Million improvements in profits in the last 12 months through reduction in Lost Sales & enhanced Coupon Redemption Rate We are Helping Deliver “Differentiation at the Front” for Our Customers Differentiate and Grow your Business

33. Standardization For a leading Asian service provider of semiconductor packaging and distribution solutions: Enabledsavings of $1.3 Million USD by transformational outsourcing and consolidation of IT operations For European utility: Reduced the infrastructure and application management costs by 32% through application and infrastructure managed services For a leading retailer: Multi-tower back-office engagement leading to process improvements resulting in $23.5 Million in cost savings and 64% reduction in cycle time of the accounts payable process. For Global telecom vendor: Co-sourcing to grow business & enhance non-core activities leads to operational and financial process harmonization resulting in 71% cycle time reduction for Order Management (EMEA) and 43% reduction in supplier dispute queries for Finance For a large European bank: Process simplification & standardization in record time of 18 months, creating one of the largest banks in the region and achieving synergy benefits of  £2 Billion We are Helping Deliver “Standardization at the Core” for Our Customers Run an Efficient Standardized Core

34. Key Enablers

35. Our Key Enablers Deep Industry Insights Differentiated Client Engagement Culture Strategic Partnerships Innovation Network Standardization of Delivery Collaborating with customers to ‘Do Business Better’ 05 01 02 04 06 03 • Uncovering key characteristics of industries and offering unique solutions • Delivery models targeting faster, efficient and business aligned KPI’s • Engage, retain, develop for enabling transformation. Investment in next gen technologies Differentiation at the Front through industry and client insight • 360 deg relationship; Collaborative offerings and innovation with product partners • Collaboration with customers; employees; partners and community

36. Differentiated Client Engagement Differentiation at the Front Increasevalue delivered impactingRevenue & Customerto60% • Deep Industry Focus Advanced Technology Focus • Integrated Consulting Capability • Client Centric GTM Cost 40%

37. Deep Industry Insights George Kuntz, Head, Pharma Supply Chain IT, Cardinal ……address competitive dynamics, regulatory changes and leverage advances in technology to compete and thrive in their sector • Strategic partner to most of the Top 5 companies across key industries • Industry Process Solutions effecting business change • Business Process architecture and process assets across value chain • Models / Frameworks to Identify and Outsource Non-Core processes • Rationalization/ Optimization of processes applying ‘Lean’ Wipro is a partner who understands our industry… partnered us successfully to create ePedigree serialization and other key mobile solutions… …..by a team of experts with years of direct, frontline expertise….. INDUSTRY ADVISORY GROUP

38. Simplification and Standardization of Delivery “Standardization at the Core” is Being Enabled by Our Repository of Process Assets Automate Work Standard Operating Procedures Eliminate Work Knowledge Bases Analyze Next Generation Managed Services

39. Innovation Network Business Solutions | Technology IPs | Processes | Business Models STRATEGIC BUSINESS UNITS Cloud Green Social Computing Mobility Collaboration Analytics Innovation Network Wipro CoEs Industry Forums Customers Academia Partners External Innovation Solutions Market View Next Gen IPs Insight Research Co-Innovation

40. Technology Themes for Innovation Data Scale and Intelligence Augmentation Smart Systems • Business value from imperfect data • New age processing techniques • Analytics using enterprise & social data • Understanding and visualizing in the context of domain • Environmental awareness • Contextual interaction • Adaptive response • Autonomous systems Next-Gen Materials & Manufacturing Immersive Experience • Man Machine barrier • Digital Consumerism • Convergence of physical & digital world • Collection of crowd sourced economy • Digital Substitutes • Product Dematerialization • Context aware & smarter products • Nano materials & bio-synthesis Ubiquitous Enterprise • Systems of efficiency to systems of effectiveness • New age software development methodology • Multi Channel and Hyper personalization • Always “on” & variable functionality

41. Strategic Partnerships • Accelerate Innovation | Increase RoI | Industry Expertise | Trusted Network | Emerging Technology Strategic Alliance Portfolio • Strategic initiatives across Cloud, Analytics, Mobility • Improved customer penetration and global go-to- market • Co-innovation and Co-creation of Solutions • Emerging Market Focus – reverse innovation of products • Synergistic Partnership ecosystem for the future – • Sell To, Sell With, Co Innovate Mega-alliance strategy places Wipro in a unique position in the world of consolidating ‘stacks’

42. Culture PEOPLE • Across Geographies • Over 20% employees outside India • Business Excellence • Customer Centricity, Process Excellence (Lean, Six Sigma), Quality Systems (CMM, CMMI certified) • Diversity • 99 plus Nationalities • 30% women • Recent Awards • Recognized as the most Ethical company by Ethisphere Institute 2013 • Ranked 2nd in the Workplace Diversity & Inclusivity category in India's Best Places to Work For Study -2012 conducted by Great Places to Work Institute. • Ranked as the top 'Global R&D Service Provider', for the third successive year by ZinnovManagement Consulting Pvt. Ltd. • BPO Excellence Award for Outstanding Work in Utilities Company in UK • Localized • 38% local nationals (46% of sales team) • Atlanta Center - 95% + locals • Best in Class Practices • Leadership Programs • Talent Acquisition: Mission10X, WASE • KM processes - Winner of MAKE Award

43. Culture Collaboration across the ecosystem to match and exceed customer expectations Customers Investing in our Customers’ Ecosystem! Partners Accelerating innovation in products Joint Solution Development Partners Customers • Communities • World Economic Forum; IEEE; Knowledge @Wharton etc. - business, technology, academic and scientific communities. • Global Impact Award for success in job creation and positive impact on Atlanta's economy in 2009 Communities

44. Wipro Infotech

45. Wipro Infotech – Division of Wipro Limited Rankings Presence People • Won the Frost & Sullivan ‘Green Manufacturing Excellence Award’ for 2013 • Won the coveted CIO Choice Award 2014, in 3 categories this year Managed IT Services, Enterprise Infrastructure Automation Services, Managed Security Services. • Ranked No.1 in the overall Network integration market share in India for 2011-12 by Voice & Data • Wipro Enterprise Data Centre receives LEED India GOLD award for New Construction • No.2 in IT Services in India & Top 3 among all IT vendors in UAE 2011 • The India & Middle East business of Wipro Ltd. • 12 + years in Middle East • 22 offices and 170 service locations in India • Presence in the Middle East : UAE, Saudi Arabia , Qatar, Bahrain, Oman and Kuwait with 43 remote locations in KSA • 15, 258 + employees in India • 1083 employees in ME & KSA • Dedicated GTM and customer engagement • Strong localization in Middle East

46. Wipro Infotech & GlS: Integrated Service Offerings Customer Strategic Business Units Global Infrastructure Services (GIS) System Integration and Maintenance Services & Infrastructure Technology Solutions Infrastructure Managed Services Total Outsourcing Consulting Business Application Services Industries Banking, Financial services & Insurance Telecom Retail, CPG and Transportation Manufacturing & Hi Tech Healthcare & Life Sciences Energy, Natural resources & Utilities Govt, Defence

47. Wipro Infotech Today… Achievements • Client engagement - Achieved Net Promoter Score of 45.6 in 2012 – 13, up from 24.5 in the previous fiscal. The pulse score was recorded at 5.95 in Q1 (up from 5.74 in FY 2012 -13 • Won the coveted CIO Choice Award 2014, in 3 categories this year :Managed IT Services, Enterprise Infrastructure Automation Services, Managed Security Services. Growth • Largest System Integrator solution provider; including Service and products with Vendor plural stacks • Forging strong relationship with customers in the region • 12+ years of partnerships in the Middle East • Customers across segments Government, Banking, Telecom, Financial Services, Oil & Gas, Manufacturing, Retail, Enterprise Rankings • No. 2 IT services in India • No. 3 IT services in UAE • Top 3 among all IT vendors in UAE and No. 1 in SIS

48. Awards and Accolades

49. Awards & Accolades 1 • Awarded Bronze class distinction in 2014 RobecoSAM sustainability yearbook • Won the coveted CIO Choice Award 2014, in 3 categories this year :Managed IT Services, Enterprise Infrastructure Automation Services, Managed Security Services • Achieves 'A' level on the CDP's supplier climate performance leadership index (SCPLI) • Selected as Dow Jones Sustainability Index, World member for the 4th Consecutive Year • Won the 2013 ITSMA Gold award in the category of “Marketing with Social and Digital Media’ • Ranked #1 in India 2013 ranking of Carbon Disclosure Leadership Index (CDLI) • Wipro ranks 11th in the first edition of INTERBRAND'S 'Best Indian Brands' study, 2013 • Recognized as the most ethical companies by Ethisphere Institute 2013 • Global Telecoms Business recognizes Nokia Siemens Networks and Wipro with the ‘Wholesale Service Innovation Award 2013' for their unique IT R&D Partnership Project

50. Awards & Accolades 2 • Ranked #2 in the Global 500 listing of Newsweek’s Green Company Rankings 2012 • Ranked Thought Leadership "Best-In-Class" in the CEB TowerGroup Outsourcing Technology Analysis Report 2012 • Won NASSCOM Corporate Award for Excellence in Diversity & Inclusion, 2012 • Rated #2 IT services in India by DQ magazine, 2011 • Rated #3 IT services in UAE - Top 3 among all IT vendors in UAE and No. 1 in System Integration by IDC report 2011 • Ranked #1 in the 18th edition of the Greenpeace "Guide to Greener Electronics" rankings in its first appearance in the list • Ranked as the top 'Global R&D Service Provider', for the third successive year by Zinnov Management Consulting Pvt. Ltd • American Society for Quality recognizes ‪Wipro BPO with the Best Project with "Organizational Impact" award