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Norway and eCAll. Where are we, and where do we go?. Egil Bovim National Centre on Emergency Communication in Health. Who are we. Emergency communication: 112: Police Separete centres for fire and health. Cross-communication and cross-collaboration in place
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Norway and eCAll. Where are we, and where do we go? Egil Bovim National Centre on Emergency Communication in Health
Who are we • Emergency communication: • 112: Police • Separete centres for fire and health. • Cross-communication and cross-collaboration in place • Interministerial/ directorate group: • Police, Fire, Health, Rescue services, communication • eCall: • Interministerial group: • Communication/ Legal/ Health
What have we done? • Interministerial consensus • General information • KoKom mandated to follow the process (Directorate of Health and Social Services) • Preparations for governmental signature MoU
What are we going to do? • Create ownership • PSAPs (Emergency control centres) • Operational services • Professional procedures • Agreeing on response patterns • What information should go to whom and when? • Technical preparations • Emergency control centres • Operational services (synergy other projects/ proposals/ activities)