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Interviewing Strategies. Agenda - -. Interviewing is a sales process Interview types and formats Basic interviewing principles and rules Commonly asked questions / competency based questions Questions YOU should ask Closing and follow up. IF. Your FEATURES.
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Agenda - - • Interviewing is a sales process • Interview types and formats • Basic interviewing principles and rules • Commonly asked questions / competency based questions • Questions YOU should ask • Closing and follow up
IF Your FEATURES Can solve their problems or address their NEEDS THEN You can demonstrate BENEFITS Interviewing is a Sales Process . . .
Find a MATCH between you, the employerand the job CAN you do the job? WILL you do the job? Is there a FIT? Interview Mission
Impact of Communication Verbal ____ % (words) Vocal ____ % (voice) Visual ____ % (appearance; body language)
Interviewing Types Screening Qualifying Approval Psychological Blessing Formats One-on-One Telephone Panel Round Robin
Selling Yourself Focus on your ACCOMPLISHMENTS CHALLENGE ACTION RESULT
Interviewing Principles • Know yourself and review your accomplishments • Dress appropriately, neatly and conservatively • Be polite and pleasant • Let the person you are calling on indicate where you should sit • Be careful to control signs of nervousness • Concentrate on your values
Interviewing Principles(continued) • Demonstrate enthusiasm • Project optimism • Take a positive view of things • Never discuss personal problems with an interviewer • Avoid premature discussion of salary • Be an alert listener and observer
Interviewing Principles(continued) • Concentrate on the idea of making a contribution in a team environment • Follow the interviewer’s pace • Respect the confidence of past employers • Be yourself, not what you think someone else expects you to be • Ask for a business card
Rules of Interviewing to remember • Keep it brief (1 minute) • Stop talking when you have said enough • Listen carefully • Don’t be modest • Don’t exaggerate • Talk in concrete terms (use accomplishments as examples) • Never defend or argue • Make connections for the interviewer
Commonly Asked Questions • Tell me about yourself… • What are your top three strengths? • What are your weaknesses? • How would you describe your relationship with your former manager? • What is your work / management style? • Tell me about a project that did not turn out as you anticipated. What did you learn from this experience? • Tell me about a time when you had a major conflict with a colleague. How did you approach problem resolution? • Why are you interested in our company? • How would your peers / subordinates / manager describe you? • Why should we hire you? • What are your salary requirements?
Competency Based Questions • Give an example of a time in which you… • Describe a situation in which you… • Describe the most significant… • Recall the most…
Responding to Negatively Based Questions • Start the response with a positive (generalize) • Talk about the negative • End on a positive (how you have learned to manage the negative)
Questions You Should Ask You’re investigating an opportunity . . . looking for a FIT • Why is the position available? • What is the most important thing I can do for you in my first 90 days on the job? • What do you think is the greatest opportunity for the organization in the near future? The biggest threat? • What has been your best experience working at the company?
Attitude Strickouts . . . The following “Attitude Strickouts” most often condemn job candidates . . . • Don’t ask questions • Condemnation of past employers • Inability to take criticism • Poor personal appearance • Indecisive, cynical, lazy • Overbearing, overly aggressive, “know it all” • Late to interview • Failure to look at interviewer while interviewing • Unable to express self clearly • Overemphasis on money
Closing and Follow Up • At the interview . . . • Ask any questions that haven not been answered • Discuss next steps / ask permission to follow up • After the interview… • Send Thank You letters • Follow up with potential employer
Remember . . . Don’t assume you know when the interview is over . . . The interview is not over until you no longer have an interest in the job. Until then, the clock is ticking.