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Procurement’s Excellent Adventure September 14, 2010. Chris Rodgers Lisa Pierce Director Branch Chief Strategic Acquisition Initiatives. 2.
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Procurement’s Excellent Adventure September 14, 2010 Chris Rodgers Lisa Pierce Director Branch Chief Strategic Acquisition Initiatives
Procurement Organizational Structure DIRECTOR, PROCUREMENT DEPUTY DIRECTOR WORKFORCE MGMT & SUPPORT SERVICES Chief 8 employees BUSINESS OPERATIONS Director Deputy 147 employees, 12,644 transactions, $657M ELECTRONIC PROCUREMENT Director Electronic Catalog Automated Systems 38 employees INFORMATION TECHNOLOGY Director Deputy Deputy 210 employees, 3,147 transactions, $1.2B PROCUREMENT POLICY Director TAI 36 employees STRATEGIC ACQUISITION INITIATIVES Director Sourcing, Measures, CRM, Quality 37 employees DALLAS, TX 23 employees 3,552 transactions $60M NEW YORK, NY 21 employees 2,209 transactions $60M • Obligate $1.9 Billion per year • Spend 17.3% of IRS Budget • 491 people nationwide • Executive agent for major Treasury • IT acquisitions: • - Treasury Commercial Vehicle (TCV) • - HR Connect • - Treasury Network (TNET) • - Telecommunications Services ATLANTA, GA 20 employees 1,496 transactions $39M OAKLAND, CA 20 employees 2,562 transactions $38M 3
Top 10 Vendors for FY 2009 COMPUTER SCIENCES CORPORATION NORTHROP GRUMMAN INFORMATION TECHNOLOGY INC ACCENTURE LLP BOOZ ALLEN HAMILTON INC APPTIS INC THE PRESIDIO CORPORATION LOCKHEED MARTIN MANAGEMENT SYSTEMS DESIGNER INC THE MITRE CORPORATION INTERNATIONAL BUSINESS MACHINES CORPORATION FINANCIAL MANAGEMENT SERVICE 4 4
Workload at a Glance 491 employees, 15,893 transactions*$1.947B obligations 96 Management Admin/ Support 120 Specialists (Business, IT, HR) 275 Contracting Specialists 275 Contracting Specialists Workgroup for Non-IT Buys Workgroup for IT Buys 5
Quality Timeline Pre-history – the long and winding road…. 1987 1997 2000 1995 1998 Baldrige established by Reagan Quality Circles President’s Quality Award Joint Quality Improvement teams Total Quality Organization assessment 6
we jumped on the bandwagon & rolled out the President’s Quality Award Self-Assessment the initial goal was to win an award the side effect was the birth of an idea – continuous process improvement Head out on the Highway 7
Strategic, Business and Program PlansMapping a route for the future Strategic Plan Business Plan Program Plan Performance Commitments Action Plans IRS Strategic Plan – 5 Year Plan • Mission, Vision, Values • Identifies the strategies, objectives and strategic foundations for the organization AWSS Business Plan – 4 Year Plan • Mission, Vision, Goals, Objectives, Strategies • Framework that enables AWSS to fulfill its Mission and Vision • Provides a unified strategic direction over a four-year period AWSS Program Plan – 1 Year Plan • Identifies programs, activities and measures to support the goals, objectives and strategies identified in the Business Plan • Strategic initiatives and their attendant measures are created to support the objectives and strategies 11
Strategic, Business and Program PlansMapping a route for the future Strategic Plan Business Plan Program Plan Performance Commitments Action Plans • Performance Commitments • Created based on strategic initiatives identified in the Program Plan • Included in the Performance Plan of the Director, Procurement • Cascaded throughout the organization via performance plans of subordinate managers • Action Plans • Identifies and tracks the actions required to deliver on the strategic initiatives identified in the Program Plan 12
Maintaining required staffing levels Attracting the best talent Obtaining voice of the customer and improving customer satisfaction Increasing the value of our acquisition service Challenges (pot holes) 13
On the road again…..just can’t wait to be on the road again…. Wherever you go, there you are…… 14