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Score My Team

Score My Team. Bonus Program Best Practices – 12 Months. Overview. Implement bonus program over the course of 12-14 months. Bonus program should be voluntary at the start. Bonus’ can start small and increase as time goes on in order to change behavior. Points do not = $. .

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Score My Team

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  1. Score My Team Bonus Program Best Practices – 12 Months

  2. Overview • Implement bonus program over the course of 12-14 months. • Bonus program should be voluntary at the start. • Bonus’ can start small and increase as time goes on in order to change behavior. • Points do not = $.

  3. Implementation Timeline • Implement bonus program over the course of 12-14 months. • First Month • Implement and review with your team how Score my Team works • Real Time Ticketing = 100% • Review results with the staff

  4. Timeline (Cont’d) • Months 2 -3 • Real Time Ticketing 100% • Introduce the Bonus Program • Start Small: Gift Cards • Months 3 – 6 –Add new area of Score My Team into the mix • Real Time Ticketing = 50% and Configuration Review = 50% • Introduce Cash as Bonus Incentive • $100 / engineer / month

  5. Timeline (Cont’d) • Months 6 – 9 • Real Time Ticketing = 50%, Configuration Review = 25%, Timesheets = 25% • Increase the Bonus Pool • $200/ engineer / month • + $10 / engineer / month • Months 9 – 12 • Real Time Ticketing = 30%, Configuration Review = 20%, Timesheets = 25%, Peer Review = 25% • Increase the Bonus Pool • $300/ engineer / month • You can extend this trial period if you choose, but you now have the data to fully implement Bonus Program.

  6. Bonus Program (Implementation Time) • The bonus program should be voluntary when first introduced. • Have at least 10 months of data available before fully implementing the Bonus Program. • Minimum job requirements can be set after you have the test implementation data available. • Over time Bonus Program should become more than 20% of their pay.

  7. Bonus Program (Payout Dollars) • $$$ - Must be incentivizing enough to change behaviors • Start Small • Gift Cards 1 – 2 months • Has to become more than “beer money” to be effective • Continue to add to the bonus pool • Over time should become more than 20% of their pay

  8. Bonus Program (Payout Dollars)

  9. Bonus Program (Points vs. $$) • $$$ Must be incentivizing enough to change behaviors • Point levels determine the dollar amount • Points do not = dollars

  10. End

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