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14. CHAPTER. Informational Needs for Global Business Activities. 14-1 Creating Global Information Systems 14-2 Global Information Systems Challenges. GOALS. Explain why information is power in the global economy. Describe the three major components of global information systems.
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14 CHAPTER Informational Needs for Global Business Activities 14-1 Creating Global Information Systems 14-2 Global Information Systems Challenges
GOALS Explain why information is power in the global economy. Describe the three major components of global information systems. Explain some of the factors to consider when planning and developing global information systems. 14 LESSON 14-1Creating Global Information Systems
14 Information Is Power • Information systems in domestic business • Information systems in international business
14 Comparing Domestic and International Business Environments
14 Global Information System • A global information system is a computer-based system that provides information about company operations around the world to managers of a multinational organization.
14 Information System Components • A global information system is composed of three basic elements: • Data inputs • Operational components • System outputs
14 Data Inputs • Data inputsare those pieces of information that feed the global information system database. • These inputs reflect both internal organization inputs and external environment inputs.
14 Operational Components • Operational componentsare the parts of an information system that manage the database and system operations. • There are five basic types of operational components: • Systems control • Database management • User interface systems • Application systems • Reporting systems
14 System Output • System outputsare the data generated from an information system. • There are four basic types of application outputs: • Product management • Communication • Sales management • Senior management
14 Planning and Developing the System • Role of top-level managers • Role of other information systems managers
GOALS Explain global information challenges arising from cultural and country issues. Describe data collection issues related to data sources and data quality. Explain how technological issues create challenges to global information systems. 14 LESSON 14-2Global Information Systems Challenges
14 Cultural and Country Issues • Language differences • Attitudes • Business and financial environment • Differing information needs • Degree of control
Sources of data Primary data Secondary data Quality of data Data validity Data reliability Data comparability 14 Data Collection Issues
14 Technological Issues • Communication technology • Host-country requirements • Host-country and international regulations