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Chapter 2. A Diagnostic Approach to Human Resource Management. Trivia Challenge. What percent of Microsoft employees are Indian? What happened to the ship “Mayflower?” What is a mother kangaroo called? What percent of the American people have never been to a dentist? Name the Three Stooges.
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Chapter 2 A Diagnostic Approach to Human Resource Management
Trivia Challenge • What percent of Microsoft employees are Indian? • What happened to the ship “Mayflower?” • What is a mother kangaroo called? • What percent of the American people have never been to a dentist? • Name the Three Stooges. • Wild Card Question
What 2007 Wanted in First Job • Money $$$$$$$$ Lifestyle • Caring environment, boss, culture, etc • Interesting Job. • To be appreciated. • Chance for personal growth/advancement. • Match of skills & interests. • Affecting God’s Kingdom/Impact/making a difference. • Location, Travel.
What 2007 Want in their First Job • Caring environment, boss, culture, values • Good pay & benefits • Experience, learning & Networking • Interesting Job. Respect. Passion • Purpose, flexibility, & Challenge. • Location • Personal growth/advancement. • Security, stability & benefits
Comments 2007 • Push myself to solve problems not taught in class • It must be relevant to my life goals • I also want a life outside of work • Am I doing good through my job? • B*ll*r Car and Deluxe swimming pool • Dress and attire • Embracing the mission • Money for grad school
What You Said Was Important • Happiness, not just a job • Financial security • Advancement opportunities • Satisfying job challenges • Decent work hours • Compatible co-workers • Benefits • Respected for my knowledge • Close commute
Which jobs do you think will be the hot jobs in the 'future?'
The Future • What jobs will be the hot jobs? • What skills will be required for the hot jobs
Occupations with most openings • Cashiers • Retail Sales • General managers • Wait Staff • General office staff • Teachers secondary schools • RN’s • Systems Analysts • Electronic Engineers
Occupations with largest employment • Retail sales • GM’s. Supervisory, & Top Execs. • Office clerks • Cashiers • Wait Staff • Food Prep. • Support workers • Teachers • Accountants
Fastest growing occupations • Electronic pagination systems • Computer engineers • Systems analysts • Home health aids • Physical Therapy • Occupational Therapy Personal/Home care aides • Teachers • Human Service workers • Guards
Highest Paying occupations, Ca.? • Physicians & Surgeons • Dentists • Aircraft pilots & flight engineers • Lawyers • Nuclear engineers • Actuaries • GM’s & executives • Computer engineers • Pharmacists • Nuclear engineers • Chemical engineers
Ranchers/Farmers Phone Operators Bank Tellers Typists Butchers Parts clerks Movie projectionists Proofreaders Loggers Insurance Underwriters Travel Agents The Cold jobs
Best Jobs in The Future Per Money Magazine 2007 http://money.cnn.com/magazines/moneymag/bestjobs/top50/index.html
To find the best jobs in America, MONEY Magazine and Salary.com, began by assembling a list of positions that will grow at an above-average rate over 10 years and that require at least a bachelor's degree.
They eliminated jobs with average pay below $50,000; • total employment of less than 15,000; • dangerous workenvironments; • or fewer than 800 annual job openings, including both new and replacement positions.
Next They rated positions by stress levels, flexibility in hours and working environment, creativity, and how easy it is to enter and advance in the field. We then ranked the jobs, giving double weight to compensation and percentage growth. Any job that fell in the bottom third of two job-satisfaction categories, or in the pay or growth category, was removed from consideration for the top 10.
Skills Needed ( Recruiters 2007) • Flexibility & Risk Takers • Communication Skills • Big Thinkers • Financial Acumen • People Skills • Leadership • Networking • Cutting Edge Experiences
A Diagnostic HRM Framework • Can help operating managers focus on a set of relevant factors • Offers a map that aids a person in seeing the whole picture or parts of the picture
Diagnostic Approach to HRM Diagnosis Prescription Evaluation Implementation
Government requirements regulations laws The Union Economic Conditions domestic International Competitiveness Work Sector of the Organization private sector public sector third sector (NP’s) Composition and Diversity of the Labor Force Geographic Location of the Organization External Environmental Influences
Internal Environmental Influences • Strategy • Goals • Organization culture • Nature of the task (job) • Work group • Leader’s style and experience
U.S. Births: 1935 - 1991 B I RTHS YEAR
0 10 20 30 40 50 60 70 80 Age Linear Lifeplan Age Education Work Leisure
0 10 20 30 40 50 60 70 80 Age Linear Lifeplan Age Education Work Leisure
Linear Lifeplan “Longevity Bonus” Accumulation Years 85 0 Distribution Begins Education Work Leisure
Linear Lifeplan “Longevity Bonus” Accumulation Years 85 0 Distribution Begins Education Work Leisure
Cyclic Lifeplan “Longevity Bonus” “Longevity Bonus” “Longevity Bonus” “Longevity Bonus” Accumulation Years 85 0 Achieve Financial Freedom Distribution Begins Education Work Leisure
0 10 20 30 40 50 60 70 80 Age Cyclic Lifeplan Education Work Leisure
Diversity of the Labor Force • The number of married women in the labor force has increased 257% since 1947. • About 29% of the labor • force currently is 55 years • or older.
A More Diverse Workforce • Half of the workforce will be women. • One out of 3 in the workforce will be older than 55. • White males will represent less than 40% of the workforce.
Civilian Labor Force by Sex, Age, Race, and Hispanic Origin, 2000 and Projected to 2010
Factors that Affect the Geographic Location of the Organization Legal-Political Educational Behavioral Economic
Organization Culture • A system of shared meaning held by members that distinguishes the organization from other organizations.
Effective Work Groups • Members function and act like teams • Members participate fully in group • Group goals are clearly developed • Resources are adequate for goals • Members furnish useful suggestions
RESTRUCTURING Changing of the reporting & authority relationships within a firm DOWNSIZING Designate a reduction in a company’s workforce Organizational Restructuring General Motors Retrenchments: Cut 125,000
Employment security Selectivity in recruiting Effective wages Incentive pay Employee ownership Information sharing 7. Participation and empowerment Teams and job redesign Training as skill development Cross-utilization and cross training Symbolic egalitarianism HRM Activities That Can Enhance and Sustain Competitive Advantage (1 of 2)
HRM Activities That Can Enhance and Sustain Competitive Advantage (2 of 2) • Wage compression • Promotion from within • Long-term perspective • Measurement of practices • Overarching philosophy
…the end ! Thanx for your attention!