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Explore the dynamics of human safety and risk management, including psycho-social factors and safety culture. Learn models for managing risks effectively and strategies for intervention and prevention. Contact author Melanie Freeman for further insights.

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  1. Please read this before using presentation • This presentation is based on content presented at the Industry Forum on Reducing Approval Times: What is “Reasonably Practicable”?, held on 14 November 2014. • It is made available for non-commercial use (e.g. toolbox meetings, safety discussions) subject to the condition that the PowerPoint file is not altered without permission from Resources Safety or Melanie Freeman • For information about this presentation, please contact the author Melanie Freeman, melanie@hcrevolution.com.au • For other information, please contact: RSDComms@dmp.wa.gov.au or visit www.dmp.wa.gov.au/ResourcesSafety

  2. Human safety and risk management How to consider the people and the systems Melanie Freeman Registered PsychologistEmergency Support Network

  3. Human Safety and Risk Management: How to Consider the People and the Systems Melanie Freeman Registered Psychologist

  4. Overview • Human Safety and Risk Management • Human Factors • Psycho-social Factors • Mental Health and Well-being • Safety Culture • A Model for Psycho-social Risk Management

  5. Balance of Strategies • Safe Person versus Safe Place

  6. 4 Basic Models / Approaches to Risk • Technical • Origins in engineering and science • Focus: physical risks • Criterion: harm • Cultural • Origins in social structures of trust and blame • Focus: risks socially and politically constructed • Criterion: perceived risk (attitudes/beliefs) • Economic • Origins in mathematics, statistics and history • Focus: market risks • Criterion: utility (benefit) • Psychometric • Origins in human perception • Focus: perceived risk • Criterion: human behaviour, attitudes and cognitions

  7. Psycho-social Factors What do we mean by “psycho-social hazards”? • Psychosocial – interactions among job content, work organization and management, and other environmental and organizational conditions that may interact with the employees’ competencies and needs (Cox, Griffiths and Randell, 2003) • Interactions that are ‘hazardous’ influence employee health through their perceptions and experience (ILO, 1986)

  8. Psycho-social Factors • WHS Harmonisation Legislation • Important definitions in the draft legislation: • hazard means a situation or thing (including an intrinsic property of a thing) that has the potential to cause injury, illness or death of a person. • health means physical and psychological health. • Psychosocial hazards cover: • content of work • its context • our perceptions

  9. Examples of Psycho-social Hazards • Job content • Workload and work pace • Work schedules • Control • Environment and equipment • Organisational culture and function • Interpersonal relationships at work • Role in the organisation • Career development • Home and work interface • Poor feedback, inadequate appraisal and communication processes • Performance visibility • Job insecurity, excessive work hours, bullying, managerial style (Cox, Griffiths and Randell, 2003)

  10. Safety Culture and Climate “the way we do things around here” Behaviour Values Beliefs Assumptions Norms

  11. NOPSEMASafety Alert (#51) (March 2012)

  12. A Model for Psycho-social Risk Management

  13. A Framework for Psycho-social Risk Management (Leka, Cox and Zwetsloot, 2008; p. 8)

  14. Risk Management • Strategies at each stage Intervention Strategies for when things are impacting on people, teams and work Prevention Proactive Strategies (Inoculation) Follow-up (Postvention) Ongoing Strategies for Support

  15. A Start Point if you want to think about any of this more • Glendon, I., Clarke, S.G. and McKenna, E.F. (2006). Human safety and risk management. (2nd Ed.). New York: Taylor and Francis. • 9th Managing Fatigue Conference • International researchers • March 2015 • www.fatigueconference2015.com.au

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