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Social Accountability Opportunities for Engagement. Improving Social Accountability. A common thread across the various social accountability interventions is that they take the users of public services as a starting point
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Social Accountability Opportunities for Engagement
Improving Social Accountability • A common thread across the various social accountability interventions is that they take the users of public services as a starting point • rather than focusing on service providers’ accountability to policymakers alone, the idea is to engage citizens at the bottom of the public service delivery chain by providing easy access to information on public programs intended for their benefit. • this empowers citizens to demand higher standards, monitor service quality, and challenge abuses by officials with whom they interact
Fundamentals of Social Accountability • Broadbased engagement • Government engagement • Technical rigor • Well-formulated techniques • Replicability • Reliable extrapolation • Strong flow of reliable information (2 way)
Consultative Citizen Report Cards Tshwane pilot Maputo City Beneficiary Assessments Ethiopia food security Community Score Cards Cameroons HIV/AIDS Participatory Budgeting Brazil Public Expenditure Tracking Uganda (education) Independent Budget Analysis South Africa (IDASA) Participatory Planning Brazil Core Social Accountability Methodologies
Consultative Citizen Report Cards Ethiopia Municipal Services Madagascar Kenya Municipal Services Beneficiary Assessments Mozambique Decentr. Plg. Participatory Budgeting Ethiopia PBS Public Expenditure Tracking Ghana (education) Participatory Planning Rwanda Sample Opportunities for Engagement