SERVICE LEARNING/ COMMUNITY SERVICE

1. SERVICE LEARNING/COMMUNITY SERVICE A way to get your students engaged and involved

2. CHRIS KANOLIS • Associate Professor • Business Administration • 3100 Ivy Tech Drive • Valparaiso, IN 46383 • 219-464-8514, Ext. 3066 • ckanolis@ivytech.edu

3. THREE PURPOSES To integrate Service Learning/Community Service with academics • + To develop a sense of commitment to the concept of Service Learning/Community Service + To explore ways of developing effective Service -Learning activities for our students across all disciplines = NEW LEADERSHIP SKILLS

4. SOME NOTABLE QUOTES • THOSE WHO SERVE OTHERS, SERVE THEMSELVES • Ask not what your country can do for you, But what you can do for your country. • A sense of community and service.

5. THE BENEFITS OF SERVICE LEADERSHIP • For the Student • For the Community • For the School

6. Service Learning • Service-learning is a method of teaching, learning and reflecting that combines academic classroom curriculum with meaningful service, frequently youth service, throughout the community. As a teaching methodology, it falls under the philosophy of experiential education. More specifically, it integrates meaningful community service with instruction and reflection to enrich the learning experience, teach civic responsibility, encourage lifelong civic engagement, and strengthen communities for the common good. (1)

7. Community Service • Community service refers to service that a person performs for the benefit of his or her local community. People become involved in community service for a range of reasons — for some, serving community is an altruistic act, for others it is a punishment. (2)

8. The Benefits of Service LeadershipYour Turn: • For the Student • _______________________________________________________ • _______________________________________________________ • For the Community: • _________________________________________________________ • _________________________________________________________ • For the School: • _____________________________________________________________ • _____________________________________________________________

9. ST. NORBERT COLLEGEWHAT ARE THE BENEFITS OF SERVICE LEARNING (3) • Gain further understanding of course content • Reciprocally beneficial for both the community and the students • Students augment service delivery, meet crucial human needs, and provide a basis for future citizen support • An opportunity to enrich and apply classroom knowledge • Explore careers or majors • Develop occupational skills • Develop civic and cultural literacy • Improve citizenship • Enhance personal growth and self-image • Establish job links • Foster a concern for Social problems • Develop a sense of personal responsibility and commitment to public/human services • Advance the mission of St. Norbert College in a unique way

10. THE FRAMEWORK FOR DECISION MAKING ETHICS SOCIAL RESPONSIBILITY SERVANT LEADERSHIP

11. ETHICS • Whose Ethics? (4) • UTILITARIANISM • “….is an ethical theory that says that the morality of an action is determined by its ultimate effects.” • ETHICAL RELATIVISM • “…..says that there are no objective or absolute standards of right and wrong.” • RATIONAL ETHICS • “…..is a philosophical theory that says ethical values can be determined by a proper application of human reason.”

12. ETHICS(Continued) • SOCIAL CONTRACT THEORY • “… holds that right and wrong are measured by the obligations imposed on each individual by an implied agreement among all individuals within a particular social system” = • ROLE MODEL ETHICS • “…. Is a philosophical theory that encourages people to pattern their behavior after admirable individuals whose activities provide examples of the proper way to act.” It is based on: • Honesty • Compassion • Fairness • Integrity

13. SOCIAL RESPONSIBILITY • THEORIES OF MOTIVATION: • Responsibility, Recognition, Achievement, Involvement • CONTRIBUTIONS OF MANAGEMENT THEORISTS • Chester Barnard: A practitioner and a theorist who “argued that the purpose of the corporation was to serve society, and that the function of the executive was to instill this sense of moral purpose in the corporation’s employees.” (5) • STAKEHOLDER THEORY • Shareholders, Customers, Employees, Suppliers • Communities, Environment, the Government

14. SERVANT LEADERSHIP • GREENLEAF CENTER FOR SERVANT LEADERSHIP • WHAT IS SERVANT LEADERSHIP? The phrase “Servant Leadership” was coined by Robert K. Greenleaf in The Servant as Leader, an essay that he first published in 1970. In that essay, he said: "The servant-leader is servant first… It begins with the natural feeling that one wants to serve, to serve first. Then conscious choice brings one to aspire to lead. That person is sharply different from one who is leader first, perhaps because of the need to assuage an unusual power drive or to acquire material possessions…The leader-first and the servant-first are two extreme types. Between them there are shadings and blends that are part of the infinite variety of human nature."

15. "The difference manifests itself in the care taken by the servant-first to make sure that other people’s highest priority needs are being served. The best test, and difficult to administer, is: Do those served grow as persons? Do they, while being served, become healthier, wiser, freer, more autonomous, more likely themselves to become servants? And, what is the effect on the least privileged in society? Will they benefit or at least not be further deprived?“ (6)

16. STAKEHOLDER VALUE • SERVICE LEADERSHIP AND CORPORATE CITIZENSHIP • The Empowered Employee • DIFFERING VIEWS OF: • How to deliver stakeholder value • The classical View • The Modern View • The Case of Wal-Mart,

17. COMMUNITY SERVICE AND CORPORATE CITIZENSHIP • BEST CORPORATE CITIZENS 2009 • CRO Jan/Feb 2009 (7) • Bristol Myers-Squibb • General Mills, Inc. • IBM Corp. • Merck & Co, Inc. • HP Co., LP • Cisco Systems, Inc. • Mattel, Inc. • Kimberly- Clark Corp. • Entergy Corp. • THE CRITERIA • Environment • Climate Change • Human Rights • Philanthropy • Employee Relations • Financial • Governance

18. AMERICA’S BEST AND WORST:SOCIAL RESPONSIBILITYFortune : America’s Most Admired, March 16, 2009 (8) • MOST ADMIRED • COMPANY SCORE • Anheuser -Busch 1 • Marriot International 1 • Integrys Energy 1 • Walt Disney 1 • Herman Miller 1 • Edison 2 • Starbucks 2 • Steelcase 2 • Union Pacific 1 • Fortune Brands 1 • LEAST ADMIRED • COMPANY SCORE • Circuit City Stores 11 • Family Dollar Stores 8 • Dillards 10 • Sears Holdings 9 • Tribune 8 • Hon Hai Precision 7 • Fiat 15 • PEMEX 14 • Surgurtneftegas 14 • Huawel Technologies 9

19. SERVICE LEARNING:DEVELOPING AN EFFECTIVE PROGRAM • The Ground Rules • Service Learning Delivery • Service Learning Activities • K B D

20. SERVICE LEARNING: THE GROUND RULES (9) • Curricular Integration: Activity must relate to course content and or program content, school mission. • Student Involvement: Students should have the opportunity to plan, design, implement, and evaluate the activity. This is a bottoms up approach . • Assessment: How the activity augments the students skills, critical thinking, practical application; relevance to course content. • Community Needs: The activity should contribute to authentic community and school needs.

21. SERVICE LEARNING DELIVERY • School and Community Wide Projects: Food and fund raising drives, community events, county fairs, school sponsored activities. • Course and Program Related Activities: These activities are an extension of classroom learning. The opportunity to apply course content in actual situations. • A-One-Time School and or Community Event: anniversaries, special days, graduation, open-house. • Course Related: As part of a course offering, Ethics an Social Responsibility courses, Not-for-Profit courses.

22. SERVICE LEARNING ACTIVITIES OPPORTUNITIES ACTIVITIES • School • Community • Course Specific • SGA, school and program clubs, honorary associations • Philanthropic, service,special events, fraternal organizations, social and cultural organizations. • Every course has something to offer. Refer to St. Norbert College, “Service Learning Ideas by Discipline” (10)

23. K B D • PURPOSE: • The purpose of K B D is to encourage and recognize scholarship and accomplishment among students of business pursuing associate degrees. To encourage and promote personal and professional improvement and a life distinguished by honorable service to humankind. • HIGHLIGHTS : • KBD member institutions are accredited through the Association of Collegiate Business Schools and Programs. • To be eligible for membership, business students must rank in the upper 20% of their class and maintain a 3.0 average on a 4.0 scale. • Member benefits include lifetime recognition, scholarship opportunities, conferences and conventions, lifetime networking. (11)

24. ADJUNCT FACULTY INVOLVEMENT • EMPHASIS IN EVERY DISCIPLINE • Teaching a class on Ethics/Social Responsibility • Coordinating Field Study Cooperative courses • Advisor to student organizations/clubs/SGA • Resource person/Community contact • Coordinating activities between service organizations and students

25. TWO IMPORTANT RESOURCES • Campus Compact • “… is a national coalition of more than 1,100 college university presidents-representing 6 million students-dedicated to promoting community service, civic engagement, and service-learning in higher education. “ www.compact.org/ • Saint Norbert College • “For Faculty Interested in incorporating Service Learning into Their Curriculum.” www.snc.edu/lse/programs/sldisciplines.html

26. AN APPLICATION • The occasion is A DAY with Habitat for Humanity in which the entire school is involved. For your particular course or discipline answer the se three questions. • My course or discipline______________________________ • 1. How will your students benefit from this activity • 2. How can your students be involved before, during, and after the activity • 3. How does this activity relate to your course or discipline

27. REFEERENCES • 1. http://en.wikipedia.org/wiki/Service_learning • 2. http://en.wikipedia.org/wiki/Community_Service • 3. www.snc.edu//lse/programs/Servicelearning.html • 4. Gordon and Sukys, BUSINESS LAW 12 EDITION, Chapter 1 • 5. www.chriscurnow.com/spiralpath/2006/07origins.php • 6. www.greenleaf.org/whatissl//index.html • 7. Corporate Responsibility Officer, Jan/Feb 2009, • 8. Fortune Magazine, “America’s Most Admired”, March 16, 2009 • 9. Adapted from Service Learning http://en.wikipedia.org/wiki/Service_learning • 10. See Leadership, Service and Engagement in www.snc.edu/lse/programs • 11. Kappa Beta Delta, 7007 College Boulevard, Suite 420, Overland Park, Kansas, 66211, kbd@acbspl.org

28. STUDENT INVOLVEMENT