New Consultant Enrollment Training

1. New Consultant Enrollment Training RIDE THE WAVE!

2. If you are enrolling someone locally, you may want to use an online tool. We prefer join.me andfor audio: www.free conferencing.com Go to http://join.me Click on Basic (not Pro) New Enrollee will Click Join and put in the 9 digits to view your computer.

3. PRIOR TO ENROLLMENT DO THE FOLLOWING 1. Decide on a url for both R+F websites 2. Create gmail account for R+F emails 3. Complete The Solution Tool. 4. Determine regimen of choice 5. Determine which business kit they want to enroll with Explain the value of the Booster Kit in 1st CRP. See slide 5 for the contents & value.

6. ENROLL AT CONSULTANT’S .BIZ WEB SITE 1. Use Express Enrollment Option. 2. Enroll into PULSE & CRP with Booster kit to ship next month. These options automatically filter into the enrollment process. 3. Complete Enrollment & Congratulate them!!

7. Show them how to log into PULSE. www.myrfpulse.com Use email address and password they created to log in. 4. Go to Dashboard. Click on Edit PWS, add their Contact info. 5. Click on RF Mall and order business cards 6. Type their name in ALL CAPS when creating business card. Choose business cards from the next slide. (see visuals on next two slides)

14. Signing up PCs ~ First do The Solution Tool!

15. Be Familiar with ALL the Products and Prices by touring and reading your .com site often!

16. Tour .com website/ Learn how to enroll a Preferred Customer (PC PERKS Enrollment Form is found in PULSE.) Insider information, special pricing, superior service... Preferred Customers have Perks. Rodan + Fields Dermatologists offers everyone clinically proven products, expert support with the RF Connection, and cutting-edge skincare information. And with our exclusive PC Perks program, enhanced benefits and even greater value are just a few clicks away. 10% off* all Rodan + Fields products, all the time Free shipping on regularly scheduled orders Enhanced Customer Service including our exclusive PC Perks hotline and our PC Perks House Call, a quarterly e-newsletter especially for you. Exclusive Preferred Customer promotions Activate all these perks &convenience of timely automatic delivery of your favorite Rodan + Fields products with one-time enrollment fee of $19.95 & your first purchase of $80.00 or more.

17. FIRST TRAINING ASSIGNMENT: Go to www.teamrockinrobbins.com Register and Login with Username: team and Password: team Click on New Consultant Training. Watch 1st Webinar. Pause the webinar and DO the 1st 3 Action Items: Your Why Your List Your Hours of Operation Email to Sponsor

18. Print These 10 PULSE documents. This Power point with talking points is in all of our newsletters in the new consultant corner. • Redefine Your Earnings/Pattern to Prosperity • PC PERKS Enrollment Form • Your Reason Why • Memory Jogger • Art of Inviting (Approach Language) • Story Outlines • BBL Agenda • Cheat Sheet • 90 Day Goal Plan • Current Incentive/Bonus flyers

20. www.superstarsisters.com Click on Superstar Coaching. Log in when registered

21. Schedule trainings during your 1st month. • 2. Schedule Big Business Launches (BBL’s). ~ One this month & 2nd BBL next month. (Read and print BBL Agenda in PULSE) Set up a VBL Virtual Business Launch with friends/family out of town! • 3. Set Goals! Familiarize yourself with current R+F programs & incentives. • 4. Set a goal to reach Executive Consultant (EC) status in your first 30 days!

23. Training Call # 2

24. Recruit, Develop & Duplicate

26. Help them Build their List • Develop your Prospect List • Make a list of the people who you know. Christmas card list. • Use the Memory Jogger to think of people you know. Think about the people you routinely encounter. • Minimum of 100 people on your list. • Rate Your Prospect List & Identify your TOP 10! Make notes on each person on your Top 10 List. • Check out your Top 10 on Facebook. • People who “light up the room!” • Corporate jobs with instability • Families needing extra stream of income (kids in college, not enough retirement, mom needs to work from home, family member moves in.)

27. Inviting ScriptSto Personalize A) “Hi Susan, this is Mary. I hope you are doing well. I have something really exciting I want to share with you! Do you have 5 minutes right now? Great! I am working with a company founded by Dr. Katie Rodan& Dr. Kathy Fields. Have you heard of them? You may know them as the creators of Proactiv Solution for acne, you’ve heard of that right? Susan, I thought of you because you are …(compliment: savvy, fun to be with, so connected ,successful …). Pause & listen to their response. I wanted to reach out to everyone that knows and loves me to know what I’m doing. Susan, you may or may not be a “fit” for my business, but I am looking for support and referrals from my friends (business associates, family) as we expand in _______. I’d love to have an opportunity to tell you what I’ve got and who I am looking for. I will only take about 15 minutes of your time. Do you have time (later today; tomorrow) Yes.. Great, I’m going to ask my business partner to jump on the call for a couple of minutes. I want you to hear about the success she has had. (you share who she is)Meanwhile, I’ll send you a short video of Dr. Katie Rodan and Dr. Kathy Fields. Will you take a few minutes to watch it

28. Inviting scriptS continue….. B) Hey, Susan, what’cha doing – it’s Mary. Do you have a couple of minutes? Yes ~ Great! I just want to call and tell you about my new business. I’m SO excited. Pause and wait for her to ask you. “What new business?” Everyone will ask. “I’ve partnered with Dr. Katie Rodan and Dr. Kathy Fields who created Proactiv. They revolutionized the treatment of acne and made them billionaires. And now they have turned their attention to the 3 Billion$ aging skincare market. What they did for acne, they are now doing for aging skin, and if we’re breathing, we’re aging. Here’s why I am calling you, Susan. You are one of the savviest, connected people I know. All I want to do is to grab coffee with you, catch up and tell you what I’m doing. I think you could be a huge connector for me.

29. You never know when somebody might say to you, ‘I’ve gotta go back to work.. Or “I need to do something part time to help out. I’m getting ready to retire and I don’t know how I’m going to pay the bills” , I’m only looking for people who are looking for me. “What does your week look like next week? Surely we could grab coffee or a glass of wine after work.” Appointment set… GREAT! Meanwhile, I’m going to send you a 3 minute video of The Doctors. I can’t wait to see you, it’s been way too long! Bring your iPad with pictures. (personalize the appointment in a “chatty” way. C) Referral from mutual friend: My friend, Sue, made me PROMISE to call you because she was so impressed with what I was doing. She thought you would be perfect for this. ……..

30. Hi ___ this is _______, how are you doing? Great! Have I caught you at a good time, do you have 5 minutes right now? Perfect, that’s all I’ve got too. I am so excited to share with you what I am doing now. You were one of the first people I thought of because I have always (genuinely compliment them). You may or may not have a personal interest, and if this isn’t a good fit for you, you may be able to lead me to a few great people in your network. So, I have partnered with 2 of the world’s most renowned dermatologists, Katie Rodan & Kathy Fields. Have you heard of them? (If no) – You may know them as the creators of Proactiv for acne. Have you heard of that? Yep, almost everyone has. So these 2 successful entrepreneurs are now transforming the way aging skin is treated, just like they did with acne. Did you know that the anti age skin care market in the US alone is a 2.9 billion industry? I know, it’s amazing. Well, by 2015 that is expected to double, and we will be a major part of that. I am so excited to share this.

31. (If yes) So tell me what you know about the company. Did you know that the anti age skin care market in the US alone is a 2.9 billion industry? I know, it’s amazing. Well, by 2015 that is expected to double to 5 billion and we will be a major part of that. I am so excited to share this. Have you been thinking lately that there was something you wish you could change about your life, your circumstances? This may be a way to help you. What I want to do is send you a link to the Dr’s video. They share their vision of why they are building this new company and where we are going, it will take you about 5 minutes. So, when can you do that? OK, great, the next step is for us to get on the phone with one of my business partners who can share our company better than I can since I am still learning. Does either X or X work for you? OK great, this next call will be about 15 minutes, unless you have some questions you want to ask. I can’t wait to get your feedback. .

33. Email the following documents not found in PULSE to your New Consultant: Critical Activities #1 Critical Activities #2 These documents are also available in Superstar Coaching at www.superstarsisters.com Log In Instructions in the New Consultant Corner of the Welcome Newsletter from The Sisters and all Bi-Monthly Superstar Sisters Newsletters.

34. Rubber Meets the road • Your Why • Your Story • Goal Setting • Three-Way Calls • BBLs/Events • Master Inviting Language

36. Commit to R+F Work Week Calendar the weekly hours you plan to work your Rodan + Fields business: 1. Phone Call blocking 2. Prospecting 3. Local trainings and trainings with sponsor and the Sisters trainings posted in their newsletters 4. Presentations, BBL’s and local Meetings 5. Shared Conference Calls with sponsor 6. OPEN your Email newsletters & READ! 7. Dress for success as you prospect & attend mtgs.

37. HOW TO FOCUS YOUR TIME:

38. Social Media Create personal Facebook page and announce your NEW business! Search for Superstar Sisters Networking Team Facebook page. Ask to be added. Enroll at www.whereweroll.com Familiarize yourself with: 1. Superstarsisters.com 2. Join.me presentations 3. YouTube Rodan + Fields videos 4. rfsuperstarsisters You Tube channel

39. R+F Support Resources Superstar Sisters: Read your Team newsletter and Register for our Superstar Coaching site at www.superstarsisters.com Read your Superstar Sisters Newsletter. Watch for information for important Training Calls and Webinars. 15 min. Opportunity Call #1 R+F Millionaire, Sarah Robbins & Gabe Sedlak. Playback Call: 712.432.1085 Code 102236# 35 min. CLOSING Playback Call by Top R+F Income Earner, RomiNeustadt - 712-432-1085 Code: 523417

40. Set Your Goal for 2x2! EC in your 1st Month.. Level II in your first FULL MONTH Work with the team to help your new consultants promote to EC and Level II! Teach your New Consultant the Power of Pace Using Rodan + Fields Bonus Programs!

41. TRAINING 3

42. Schedule & Plan the Launch of their R+F Business

43. Print, cut and put in your Prospecting “On the Go” bag filled with Serum, Microderm Paste and Hand Treatment. After you share products, have prospect fill this out. When you get home log in this information on your .com website. When Solutions Tool is completed, put prospect Name AND phone number on Name section and Email.

44. Critical activity #1 Continues: Package Your Story • In 30 seconds your story should tell prospects who you are and what you do. Work with your sponsor to develop a clear and concise story that creates curiosity for people to want to learn more. Prospecting Language • Develop your own 2-3 minute script using The Art of Inviting document found in PULSE. • Practice the script with your sponsor until you have memorized it, and are totally comfortable in any situation using this language.

48. MONTHLY QUALIFYING Monthly Minimum to be Commissionable ~ Must be Maintained every month! $100 Sales Volume (SV) – Commissionable: CRP – Personal Product + Pulse $600 PSL1V to be an Executive Consultant SV on kits of those you recruit Preferred Customers (Retail doesn’t count) Your personal team Sales Volume (their CRP and retail customers) Take action! 1200 PSL1V is the Team Standard of Excellence!!