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SkyPoint Alarm Integration Add-On

SkyPoint Alarm Integration Add-On. Using OnGuard Alarms to create events in SkyPoint Also called ‘ SkyPoint V0’. Topics. Introduction and Overview Specifications and Prerequisites User Permissions Installation and Configuration SkyPoint View Application. SkyPoint Alarm Integration Add-on.

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SkyPoint Alarm Integration Add-On

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  1. SkyPoint Alarm IntegrationAdd-On Using OnGuard Alarms to create events in SkyPoint Also called ‘SkyPoint V0’ CR4400 - M00.00 (SkyPoint V0)

  2. Topics • Introduction and Overview • Specifications and Prerequisites • User Permissions • Installation and Configuration • SkyPoint View Application CR4400 - M00.00 (SkyPoint V0)

  3. SkyPoint Alarm Integration Add-on • Introduction • Used to send OnGuard Alarms to SkyPoint so that actions/responses in the SkyPoint environment can be automated based on the alarms • Overview • Configuration indicates which alarms will be sent to SkyPoint and specifies the SkyPoint Receivers (NetDVMS) to handle the events from OnGuard CR4400 - M00.00 (SkyPoint V0)

  4. Specifications • This add-on should be installed on the OnGuard server • Similar to other OnGuard services, the “LS_SkyPoint.AlarmService” can be installed on other servers to distribute the workload on larger systems • The minimum hardware requirements are the same for the add-on as they are for OnGuard: • Pentium IV Processor • 1 GB RAM • DVD-ROM • USB Port • 1024x768 color display • 6 GB of available space Note: If the add-on is not installed on the same computer that has the DataConduIT service running, you must configure DataConduIT for use from a remote computer. For more information, refer to the DataConduIT User Guide. CR4400 - M00.00 (SkyPoint V0)

  5. Prerequisites • Several prerequisites are required to support this integration • OnGuard 2009 (6.3.249) Hot Fix 1 or later • .NET Framework 3.5 SP1 or later • A DataConduITconnection (properly installed) • A Windows account that has permission to connect to DataConduIT to run the integration service • The following services must be running: • LS DataConduIT service • LS Linkage Server service • LS Application Server service CR4400 - M00.00 (SkyPoint V0)

  6. Configuration • Each component of the integration must be properly configured • SkyPoint Alarm Integration add-on application • System Administration in OnGuard system • NetDVMS Administrator in SkyPoint system CR4400 - M00.00 (SkyPoint V0)

  7. Users and User Permissions • Users and user permissions are managed separately from within the OnGuard and SkyPoint systems • The user that handles the configuration of the alarms in System Administration must have permission in the OnGuard system to create custom alarms • The user that configures/monitors the actions to be performed in SkyPoint when the alarms are received will have to have those permissions set in SkyPoint CR4400 - M00.00 (SkyPoint V0)

  8. User Access • You can simplify things by running the same user for: • Access to SQL Server • Single Sign-On to OnGuard • LS Application Server • LS DataConduIT Service • LS Skypoint.AlarmService CR4400 - M00.00 (SkyPoint V0)

  9. Installation • Extract the .zip file to a new directory on your hard drive • SkyPointAlarmIntegration.PDF is the user manual • Double-click the setup.exe file to begin the installation • Follow the prompts (standard installation options) • Open Windows Services and configure credentials for the Windows user that will run the LS SkyPoint.AlarmService • Link the Windows user running the LS_SkyPoint.AlarmService to an OnGuard user in System Administration • For more information, refer to the Users Folder chapter > Users Form (Directory Accounts Sub-tab) section of the System Administration User Guide CR4400 - M00.00 (SkyPoint V0)

  10. Things that should already be installed • Support for LS Application Server Service • Running on Account with permission to the database • LS DataConduIT Service • Running on Account with permission to the database • LS Linkage Server • Configured to run from System Administration • Test if you can run Web-based AAM • This will ensure your Application Service is configured properly • If you cannot run Web-based AAM, refer to the OnGuard installation guide • Database Authentication for Web Applications • Configuring the Web Application Server CR4400 - M00.00 (SkyPoint V0)

  11. OnGuard Configuration • Consists of two parts: • DataConduIT Source configuration • Done once to setup the DataConduIT Sources • OnGuard Alarm configuration • Updated anytime a new OnGuard Alarm is needed Note: See the SkyPoint Alarm Integration guide for more information on OnGuard configuration. CR4400 - M00.00 (SkyPoint V0)

  12. DataConduIT Source Configuration • From the Additional Hardware menu, select DataConduIT Sources • On the DataConduIT Sources tab, add a new DataConduIT source. • On the DataConduIT Devices tab, add a new DataConduIT device. • On the DataConduIT Sub-Devices tab, add a new DataConduIT sub-device. Note: The names of the DataConduIT source, device, and sub-device can be anything you choose, however these names must also be used during the add-on configuration. CR4400 - M00.00 (SkyPoint V0)

  13. OnGuard Alarm Configuration • OnGuard Alarms that will be passed to SkyPoint require a ‘suffix’ be added to the alarm name • This means you can create new custom alarms (recommended) or modify an existing alarm • Make sure the ‘suffix’ appears in the alarm name • Restart the LS DataConduIT service after alarm configuration is complete Note: The LS DataConduIT service must be restarted whenever alarms are added or modified. Note: This suffix can be anything as long as it is used consistently and entered during the add-on configuration. CR4400 - M00.00 (SkyPoint V0)

  14. SkyPoint Integration (SkyPoint.View.exe) • Log in using a valid OnGuard user account • Be patient, the directory window takes a few extra seconds to fill initially SkyPoint Administration Application CR4400 - M00.00 (SkyPoint V0)

  15. Administration Application CR4400 - M00.00 (SkyPoint V0)

  16. Configuration CR4400 - M00.00 (SkyPoint V0)

  17. On the Configuration tab, configure the following options: • Select the ‘Debug’ check box if you want to include debug messages in the log file • Select the ‘Encrypt Configuration’ check box if you want to encrypt the configuration file when it is saved • The Custom Alarm Suffix field specifies the suffix that will be used to indicate which OnGuard alarms should be sent to SkyPoint • Select the ‘Remove Suffix From SkyPoint Alarm’ check box if you do not want the suffix to be displayed in SkyPoint CR4400 - M00.00 (SkyPoint V0)’

  18. The Custom Alarm Database Check tells the system to go beyond alarms containing the suffix, and select any custom alarms in the OnGuard System • Custom Alarms are defined as alarms whose database ID starts at 100000 CR4400 - M00.00 (SkyPoint V0)

  19. Custom Alarm Database Check tells the system to select any custom alarms in the OnGuard System • ‘Custom’ Alarms are alarms whose database ID starts at 100000 • The Database Connection String is used to connect to the database • Use the Event age field to specify the time to wait before sending another query to the database to see if an event exists in the system Note: There is a delay between when the DataConduIT gets the event and the event appears in the database. CR4400 - M00.00 (SkyPoint V0)

  20. Alarms Table in SQL CR4400 - M00.00 (SkyPoint V0)

  21. DataConduITCredentials • Server, Username, and Password • Configure the following options: • Only if the LS DataConduIT service is running on a different computer, specify the location of the service in the Server field and the credentials for the service in the Username and Password fields • If the service is running on the local computer and using an account linked to an OnGuard user these fields MUST be left blank. • Specify the DataConduIT source, device, and sub-device with the same names as those configured in OnGuard CR4400 - M00.00 (SkyPoint V0)

  22. CR4400 - M00.00 (SkyPoint V0)

  23. On the Events Export tab: • Click [Build Events] • Save Events.ini • Browse to the NetDVMS directory on the Receiver • If you save over the original file, the new events will append • Delete and Replace to start with a new file • NOTE: A Database Connection String is required to perform the Event Build function CR4400 - M00.00 (SkyPoint V0)

  24. SkyPoint Receiver Configuration • SkyPoint Receivers configure the NetDVMS recorder targets for the OnGuard alarms • On the Receiver Details tab, click [+] to create a new entry • Each receiver requires a Name, IP Address, and Port • Repeat this step for each additional SkyPoint receiver you want to add The ‘Port’ MUST match the Alert Port configured on the NetDVMS Recorder Default = 1234 CR4400 - M00.00 (SkyPoint V0)

  25. Once the configuration is complete, start the LS SkyPoint AlarmService Note: The LS DataConduIT and LS SkyPoint AlarmServicemust be restarted whenever a change is made to the configuration or whenever custom alarms are added to OnGuard CR4400 - M00.00 (SkyPoint V0)

  26. NetDVMS Administrator Event Configuration • Make sure the Events.ini file created in the SkyPoint Integration application is in the NetDVMSinstallation folder • Configure actions in NetDVMS Administrator for SkyPoint to perform when OnGuard alarms are received • Start NetDVMSAdministrator • Click [Generic Events] OnGuard events should appear in the listing window. • Note: Refer to the NetDVMS documentation for more information on configuring alarms to push video. CR4400 - M00.00 (SkyPoint V0)

  27. CR4400 - M00.00 (SkyPoint V0)

  28. SkyPoint Push Monitor Configuration • Configure a layout for the SkyPoint client that includes push monitor cells • If you create multiple cells in the same view/layout, they will all use the same port/password values Note: For more information, refer to the SkyPoint documentation CR4400 - M00.00 (SkyPoint V0)

  29. All needed services should be Started and Automatic • Default settings are below CR4400 - M00.00 (SkyPoint V0)

  30. Log Files • There are two log files that may be available if there are issues: • SkyPoint.AlarmService.log • Details the performance of the service • In debug mode this file gets large very quickly • SkyPoint.View.log • Records issues with the View Application • Both files are located in the logs directory • “C:\Program Files\OnGuard\logs” directory • Unless they have been specifically moved CR4400 - M00.00 (SkyPoint V0)

  31. SkyPoint.View.exe.config • If you have not encrypted the configuration file, you can view it in the install directory • The ‘endpoint address’ needs to be set to the IDVM server location • Change the IP to be the IP of the IDVM web Server CR4400 - M00.00 (SkyPoint V0)

  32. Each time you add NEW Alarms • After the initial configuration is finished you may want to add additional events to the SkyPoint Receiver • The following steps should be used to add additional events • In System Administration, configure a new custom alarm or modify an existing alarm • Include the SkyPoint suffix defined in the SkyPoint Administration application. • Restart the LS DataConduIT and LS SkyPoint AlarmService services • In the SkyPoint Administrator application, build the Events.ini file and save it to the NetDVMS Recorder • In the NetDVMS Administrator, configure actions for SkyPoint to perform when the OnGuard alarms are received CR4400 - M00.00 (SkyPoint V0)

  33. Troubleshooting • If you experience issues using the SkyPoint Administrator application: • Verify that the LS DataConduIT, LS Linkage Server, LS Application Server, and LS SkyPoint AlarmService services are running • Check the connection to the Application Server • Try running the LS DataConduIT and LS SkyPoint AlarmService services with the same account • Check the SkyPoint.AlarmService.log and SkyPoint.View.log files for errors • These files are located by default at C:\Program Files\OnGuard\logs\ CR4400 - M00.00 (SkyPoint V0)

  34. The End Thank you for your time! CR4400 - M00.00 (SkyPoint V0)

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