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Jamestown Health Department Medical Clinic - Providing Comprehensive Primary Care Services in Clallam County

Jamestown Health Department Medical Clinic is the largest primary care clinic in Clallam County, offering family medicine, women's health, chronic pain management, coagulation services, mental health services, and more. Our team of physicians, mid-level providers, pharmacists, and support staff is dedicated to providing high-quality healthcare to our patients. We also have a dental clinic that offers a wide range of services for Medicaid children. Explore our services and schedule an appointment today!

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Jamestown Health Department Medical Clinic - Providing Comprehensive Primary Care Services in Clallam County

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  1. Gene Burwell CIO, Jamestown Health Department Jamestown S’Klallam Tribe Sequim, Washington

  2. Jamestown S’Klallam TribeHealth Department Medical Clinic- Largest Primary Care Clinic in Clallam County • Family Medicine • Women’s Health • Chronic Pain • Coagulation • DSMT- CDE • Pharmacists • Mental Health Services • PPMP Lab Services • LAB/X-Ray- OMC Dental Clinic Services- Medicaid Children

  3. Health Department Staff - 119 • Health Clinic - 96 • 10 Physicians • 15 Mid-level Providers • 2 Clinical Pharmacists • 1 Pharm Tech • 16 LPNs & RNs • 18 MAs • 19 Clinic Support • Dental Clinic - 19 • 6 Dentists- pediatric dentist • 6 Dental Assistants • 3 Hygienists • 4 Support Staff • Health Program - 4 • 2 Benefits Program • 1 CHR, 1 Home Services Coordinator

  4. Jamestown Serves the County Medical Clinic- FQHC • Total Patients in Epic: 17,800 • Patients Seen: 11,378 • Total Visits: 49,528 • Patients <18 = 270 • Patients >90 = 512 Dental Clinic • Total Patients: 4,100 • Visits Dental Clinic: 11,200 • Ages 0-5: 1,729 • Ages 6-18: 5,481 • Ages 19-55: 1,332 • Ages 55-64: 785 • Ages 65 +: 1,782 User Population: ~500

  5. Electronic Health Record Practice Partner- RIP EPIC- 2014 Community Linkage Sister’s of Providence Manager Olympic Medical Center Financial Support Meaningful Use • Practice Partner- Since 2003 • Managed our own server • Updated Software • Minimal Training • Difficult Reports • Report Utilization • Quality using CPT II

  6. The Transition Change in Culture Hardware Data migration Training, Training and more Training Ancillary devices Billing Reports Loss of Control Taking Control- Soft Go Live

  7. Healthy Hearts & Going GreenJOE Uncontrolled

  8. How we used the EHR Healthy Hearts Going Green Pre-Visit Planning Care GAP Report Preventive & Chronic Illness Gaps Risk Stratification • CMS 138- Tobacco Screen • CMS 164v4- Aspirin Use • CMS 165 v4- BP Control • CMS 347- Pts on Statin Reports and Dashboards to monitor progress.

  9. Managing Care and the EHR Six Building Blocks- Opioid Crisis MAT and SUD Community of Health Transition of Care Chronic Care Management Behavioral Health Integration SDOH Single Sign-on Electronic Prescriptions for Controlled Substances (WISDOM)

  10. Patient Portal and Interoperability Patient Portal EMR Interoperability Interoperability is the ability of different information systems, devices or applications to connect, in a coordinated manner, within and across organizational boundaries to access, exchange and cooperatively use data amongst stakeholders, with the goal of optimizing the health of individuals and populations. • Communications • Forms • Virtual encounters • Electronic Monitoring • Bill Pay • Self-scheduling • Satisfaction Survey

  11. Electronic Health Record Community One Patient-One Chart Support, Features and Functions Revenue Cycle Management Business Intelligence

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