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WHAT PATIENTS WANT. Trust and Functionality: Key Themes for a Personalized Patient Portal for Prevention . J. William Kerns, MD, Alex Krist MD MPH, Daniel Longo ScD, Anton Kuzel MD MHPE. Funded by the Agency for Healthcare Research and Quality (R18 HS17046-01).
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WHAT PATIENTS WANT Trust and Functionality: Key Themes for a Personalized Patient Portal for Prevention J. William Kerns, MD, Alex Krist MD MPH, Daniel Longo ScD, Anton Kuzel MD MHPE Funded by the Agency for Healthcare Research and Quality (R18 HS17046-01) WHAT THIS STUDY ADDS ABOUT WHAT PATIENTS WANT FROM ONLINE PERSONAL HEALTH PORTALS Personalized Message TRUST Prevention Recommendations FUNCTIONALITY • CONCLUSIONS • Patient use of online personal health portals like MyPreventiveCareis intimately linked to TRUST, based in large part on patient-clinician relationships. • Those who design and implement personal medical portals need to address this crucial link between patients and clinicians, in addition to addressing patient-expected comprehensive FUNTIONALITY. • Additional qualitative and quantitative studies are in process to evaluate implementation of MyPreventiveCare in diverse primary care settings in Virginia. Examples of ‘Screen-Shots’ from MyPreventiveCare Virginia Ambulatory Care Outcomes Research Network (VACORN) Department of Family Medicine, Virginia Commonwealth University