80 likes | 240 Views
Ward Sisters “ Super Nurses should be Supernumerary” . Helen Young Director of Nursing and Midwifery Birmingham Womens ’ Hospital. The impossible but most important job in my team - The Ward/Team Sister. 24 hour responsibility for the area
E N D
Ward Sisters “Super Nurses should be Supernumerary” Helen Young Director of Nursing and Midwifery Birmingham Womens’ Hospital
The impossible but most important job in my team - The Ward/Team Sister • 24 hour responsibility for the area • Lead the Quality of Care • Lead the Delivery of Safe Care • Lead the Delivery of Patient Experience • Lead the Teaching and Training of Staff (MDT) • Role Model • Educator • Manager of People and Budgets and Services • Expert Practitioner • Guardian of the 6 C’s • Staffing Champion • Mediator and Complaints Manager and the list goes on ………………
The personal and professional • Continuously develop professionally • Learn new skills • Learn new management techniques • Reflect • Revalidate • Develop Leadership Skills • Lean Budgeting • Learn LEAN • Learn Safety Improvement Science
What you need more reasons?? • Making a Difference Report , 2000 • The Prime Ministers Commission 2010 • RCN Breaking Down the Barriers Driving up Standards (RCN 2009) • Francis Report • National Quality Board (2013) • CNO Staffing Guidance (2013) • Hard Truths (2014)
How to do it: • Get the DoN on side quickly • Use them to get the COO and FD • Get the NEDS by showing them wards in real life • Create the right support –Admin Roles for Sister Support • Get the right JD and Person Spec • Get the right Competency Framework • Get the right recruitment approach (VBR essential) • Get your Evidence together • Get the Business Case Right
Leadership, Preparation, Support • We all know right skills, right place right time! • Well here’s my mantra for Sisters: • Right Leadership Development , Right Preparation for Role, Right Support all the time
A check list to help not dictate • Do they have supervisory status • Do they have authority to book staff and buy equipment • Do they have ward clerks and PA support • Do they manage housekeeping • Are they classed as Senior Nursing Management • Do they get represented at Decision Making Forums for N&M • To they have training and development specifically for them • Are they on Leadership Development initiatives • Have they got Knowledge and Skills /Competency Framework • Do they meet with the DoN as a group or individual directorates • Are they involved in Skill Mix and Staffing Decisions • Do they have access to the ward dashboards and are they responsible for them • Do they manage the complaints and feedback in their area • Do you recruit them using a VBR methodology • Are they directly involved in the pre reg and post reg education of their teams • Do they have a personal and professional development plan with annual appraisal
Thank you for listening- go fight the fight! Helen.young@bwhct.nhs.uk